Error when converting a PDF to word

When I try to convert  a doc. from PDF to word, I get an error message. (This is an app I purchased.)

Hi Preachers wife,
What is the error message that you're receiving? Do you get the error regardless of which file you try to convert? Are you using the web interface, or converting from Adobe Reader? Are you on Mac OS or Windows (So many questions!)
I look forward to hearing back from you with your responses, so we can figure out what's going on.
Best,
Sara

Similar Messages

  • Problems when converting from pdf to word

    I am a translator and I get most of my work in pdf files. So I convert the pdfs into words to be able to change the text and edit. However, when dcuments are converted from pdf to word I have found they become very unstable and difficult to work with to the point I usually end up not using the coverted file. Is there any place I can go for training about what to do with those documents? Can anyone relate to this problem?
    thanks

    Hi patryba,
    You can access ExportPDF here: Adobe Acrobat.com.
    Please let us know how it goes!
    Best,
    Sara

  • Error when converting to PDF/A-1b

    I am using Adobe Acrobat X Pro v10.1.5, and when I try to convert a PDF to PDF/A-1b using Preflight, I get an error that the CIDset in subset font is incomplete:
    The document uses Times New Roman and Arial.
    How can I fix?

    I was able to convert it to PDFA/1b with AA9 with no problem. It did embed 4 font sets. The original document only had the Cambria fonts embedded. The Arial and Times-New-Roman were not embedded. For my AA9, there is a script under PDF Fixups for embedding fonts. That embedded 4 fonts. However, the PDFA conversion also embedded the fonts. Under the PDF Optimizer (assume that is available in the MAC version), only the Cambria fonts are listed in the file as embedded. You should note in the document properties>font tab if any other font is being used to substitute for those that are not present in the PDF. As I will mention below you probably see the Arial replaced by Helvetica and Times-New-Roman replaced by Times-Roman.
    One other process that can be used is to print the PDF to a new PDF. Then open the original PDF (or a copy is better) and use Document>Replace Pages to replace all of the pages. The bookmarks stay intact this way, but as long as you use a settings file such as the Press or Print versions, you should have all fonts embedded. In my case I endded up with the Cambria and Times-New-Roman embedded and no Arial at all. The file size was also about half (57k). If you do not need the bookmarks, then the Replace Pages is not needed. The aspect of printing to a new PDF is not generally recommended, but is sometimes a quick way to get the desired result.
    In general, creating the PDFs to be /A compatible up front is the best process. This should be done on the originating computer that is apparently a Windows machine. Unfortunately, the PDF gives no indication of the PDF creation tool, so that may be the issue. Part of the problem of embedding fonts for you may actually be the MAC platform. The Arial and Times-New-Roman are both Windows fonts with the MAC equivalents being Helvetica and Times-Roman. You might be able to edit one of the fonts and make it a MAC font and have it embed the font (this would be done by selecting some of the text with the edit tool and selecting the properties and changing the font. I am not sure, but I think this converts for all the font use. I think the printing process I mentioned may do the process.
    I am not sure about the error message you are getting, but may be related to the font issue. So we have suggested 3 different possibilities: 1. embed the fonts in preflight; 2. convert to PDF/A in preflight (apparently failed for you because of fonts); and 3. print to new PDF and hopefully get the fonts that allow the PDF/A conversion.

  • Today i purchased exportpdf. when converting from pdf to word doc, the text does not show up on word doc. what to do?

    when exporting pdf into a word doc the text does not show up on new doc. what to do?

    Hi hamsa142,
    Is this problem specific to one file, or does it happen with any file that you convert to PDF? How was the PDF created (using what application)?
    For starters you may want to disable OCR as described in this document: How to disable Optical Character Recognition (O... | Adobe Community.
    Please let us know how it goes.
    Best,
    Sara

  • What do I do when I keep getting an error message when converting a PDF to Word?

    "an error occurred while trying to access the service"

    Hi supplies123,
    Are you trying to convert from within Reader? If so, please make sure that you have the most current version of Reader by choosing Help > Check for Updates. Install any available updates--the most current version, 11.0.07, alleviates some of these sign-in errors.
    Please let us know how it goes.
    Best,
    Sara

  • When i try to convert from PDF to word it says "an error occurred while trying to access the system". I've paid for this what is going on?!

    When i try to convert from PDF to word it says "an error occurred while trying to access the system". I've paid for this what is going on?!

    Hi,
    I have the same problem. Here is the screenshot of the error and I am using Windows 7 and Adobe Reader XI version 11.0.10.

  • Timeout error when converting PDF to Word

    Is anyone available?  I have a time sensitivity project - that would be simple for most folks...Need a question answered

    Hi Sara,
    my PDF cannot be read by Adobe after all. I have tried with one page but
    it still cannot read it. I would like to return the programm because it
    doesn't help to solve my task. Please be so kind and advice how I can
    return it because I will not use it.
    Kind regards,
    Marie  Schechter
    Am 09.06.2014 19:35, schrieb Sara.Forsberg:
    >
          Timeout error when converting PDF to Word
    created by Sara.Forsberg
    <https://forums.adobe.com/people/Sara.Forsberg> in /Adobe ExportPDF/ -
    View the full discussion
    <https://forums.adobe.com/message/6444999#6444999>

  • I converted a pdf to word and when it opens in word it looks fine but in a few seconds it converts t

                   I converted a pdf to word and when it opens in word it looks fine but in a few seconds it converts to multiple spelling errors ?

    Hi Jim,
    I just responded directly. Unfortunately the original PDF is from an old fax or scan. The random ink marks and blotches along with the runny font won't transfer the proper information from PDF to Word. The only thing I can recommend is to re-create the doc so you have a clean copy. As I offered - if you need a PDF of it after you have completed - I'd be happy to do that for you.
    Kind regards, Stacy

  • How do I convert from pdf to word? I see an option to do so, however, when I click on it, Ia box opens...

    when I try to convert from pdf to word, a box opens and suggests I am to click on (select) the file I want to convert. It sounds all well but it does not work. I really really just want my files back in word, all of them, no matter, because after having to reinstall windows 7 (done by techs) and me having to re-download all my HP drivers, and tools, and other software, which I imagine included adobe reader, now I see some pdf files won't open. It says, "access denied" and boy that really makes me wantt o scream. I am the ONLY user, it is my notebook, I am the administrator so I can't figure out why some files open and some don't. I can't ascertain any difference.
    I would be grateful for any help. This has become just too exhausting. After reinstalling sooooooooo much, then to have to go through this with what is a free application? I say I think not.
    This should NEVER happen with any free application and boy there is NO help to be found. They blow you off the phone fast telling you it's a free application. Then why are you putting in this kind of  stuff that it won't open? This is NOT a shared notebook, it's mine. I am the only user, personal use.
    HP probook, if anyone needs that info.
    Please, will someone help?
    I would be so grateful.
    thanks,
    Gina

    Gee, Pat, this is a  real big help.
    Nobody could possibly think anyone would ask for help without first trying to fix the issue oneself. Or maybe you do. I have opened the file and looked under security. I have changed it to owner-notebook (which is what the techs called me) and clicked accept but geepers it didn't work.
    Maybe someone else has an idea.
    Take Ownership of a File or Folder
    The above should be a link. At least I copied and pasted the link. I did what was stated in there. It isn't like brain surgery. But it is not working. I ended up being able to open some pdf files after transferring them from one partition category to another. I wish it was that easy as you seem to think.
    Thanks for the help. Have a great year.

  • Trying to convert a PDF to Word all it says is "An error occurred while signing in". I am signed in though?

    Trying to convert a PDF to Word all it says is "An error occurred while signing in". I am signed in though?

    Hi Sara
    I followed your link and uploaded a file. Trying to convert this file and says the following as if it does not realize I have already paid for this conversion process:
    Adobe ExportPDF
    Easily convert PDF files to Word or Excel.
    Subscribe Now
    Subscribe and add the ability to export an unlimited number of PDF files via your browser or mobile device.
    Convert PDF to Word
    Export your PDF files to editable DOC, DOCX, or RTF files.
    Convert PDF to Excel
    Turn PDF files into editable XLSX files with table formatting preserved.
    Edit scanned text
    With optical character recognition (OCR), even scanned text becomes editable.
    Please help.
    Regards.
    Kobus.

  • When I try to convert my .pdf to Word, I get a sidebar that has fields for: the name of my pdf file, the type of file I want to convert to (In my case, Word), and a button that says "Convert".  My problem is that the "convert to" field isn't active.  I ca

    When I try to convert my .pdf to Word, I get a sidebar that has fields for: the name of my pdf file, the type of file I want to convert to (In my case, Word), and a button that says "Convert".  My problem is that the "convert to" field isn't active.  I can see the words "Microsoft Word" in pale gray, but when I click on the field, nothing happens.

    You have posted in the wrong forum.  Try posting in the forum for the product you are trying to use.
    Here is a link to a page that has links to all Adobe forums... use the drop down list to see all.
    Forum links page:
    https://forums.adobe.com/welcome

  • Why am I only given the option to create a pdf when I want to convert from pdf to word document? My plan is the PDF pack.

    Why am I only given the option to create a pdf when I want to convert from pdf to word document? My plan is the PDF pack it should do it ¡

    Hi,
    I checked your account,you have an active PDF pack.
    You need to click on Export PDF to convert from PDF to word document.
    Regards,
    Florence

  • Why am I only given the option to create a pdf when I want to convert from pdf to word document?

    Why am I only given the option to create a pdf when I want to convert from pdf to word document?

    Hi,
    If you have PDF pack subscription you can avail all of the services like export PDF,create PDF & etc.
    Otherwise you have to purchase every service individually.
    Regards,
    Florence

  • When converting a PDF to an excel file, the format converts but none of the wording comes across

    When converting a PDF file to an excel file, the format converts but none of the wording comes across

    When converting a PDF file to an excel file, the format converts but none of the wording comes across

  • It says error logging in every time i try converting a PDF to word docx

    it says error logging in every time i try converting a PDF to word docx. whats wrong?

    Convert how?  ExportPDF?  → http://forums.adobe.com/community/exportpdf

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