Error when downloading Lightroom.

Question

After having successfully downloaded and installed Illustrator, InDesign, Fireworks and Photoshop, I tried to download Lightroom. The dowload process halted, and I aborted it. When i tried to download and install the program for a second time, the process stopped, and I received the following error message :
Exit Code: 7
Please see specific errors below for troubleshooting. For example,  ERROR:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s)
----------- Payload: AdobeLightroom5CCMSetup-mul 5.0.0.0 {3f480018-d40f-429a-b939-d1a53276944f} -----------
ERROR: Third party payload installer Install Lightroom 5 CCM.exe failed with exit code: 1603
I have had contact with Adobe Technical support - copy of chat is enclosed here :
Temjentoshi: Hello. Welcome to Adobe Technical Support.
Temjentoshi: Please allow me a moment while I look into your account & verify the details.
Rune Garmann: That's all right, I can do some productive work while I wait. ;-)
Temjentoshi: Thank you.
Temjentoshi: Thank you for your patience.
Temjentoshi: Hi Rune.
Temjentoshi: As I understand, you are unable to download your product as you get the error exit code 7. Is that correct?
Rune Garmann: Yes, that is correct. I tried to download this from home - letting the PC stay on during the night. This morning, the download process had stopped. I aborted the download and gave it another try when I came to my office. It then stopped again, and I got the error message which I copied and sent you.
Temjentoshi: Okay.
Temjentoshi: Thank you for the information.
Rune Garmann: I can add that I have successfully downloaded and installed Illustrator, InDesign, FireWorks and Photoshop.
Temjentoshi: I will check with my resources and see what best can be done for you.
Rune Garmann: That's fine, I can wait.
Temjentoshi: Thank you.
Temjentoshi: Thank you for your patience.
Temjentoshi: I checked and see that you have CC teams under you account.
Temjentoshi: In that case you will have to contact the technical team for CC team issues of your region.
Temjentoshi: I will provide you the link, please contact them to resolve the issue.
Temjentoshi: I am sorry for the inconveniences caused to you.
Temjentoshi: Please click here
Temjentoshi: Please click on the link and select contact customer service.
Temjentoshi: Then select the product as CC teams.
Temjentoshi: Then click on need more help.
Temjentoshi: It will guide you to chat with the CC team specialists team of your region.
Rune Garmann: Thank you very much !
Temjentoshi: You are welcome.
Temjentoshi: Apart from this, is there anything else that I may assist you with?
Rune Garmann: No, thank you, this will be fine. I'll try the natives of Norway, and shall see what they can do for me. ;-)
Temjentoshi: Okay.
Temjentoshi: You may choose to print or email a copy of this chat transcript by using the options at the top right corner of this chat window.
Temjentoshi: Thank you for contacting Adobe. Good Bye.
This chat session has ended.
Thank you for contacting Adobe.
Ideas, anyone ?

Answer 1

Hi Rune,
Please refer to the following forum thread on ERROR: Third party payload installer Install Lightroom 5 .
http://forums.adobe.com/message/5395762
Hope this helps.
Regards,
Sumit Singh