Error when downloading Pixar Video

I purchased a Pixar Video (Geri's Game) and have been unable to download it. I get this error message "There was an error downloading your purchased music. The Disk could not be read from or written to." I have been sent through the wringer with ITunes support for 6 days. They won't refund me and they have not been able to fix the problem. I can still download music from the store with no problem. The video is still sitting in my download queue and every time I launch ITunes it sends me out to the store to download purchased music and then errors out with the same message. I have 200GB space on the drive where the music is stored and I have opened up the permissions on the ITunes folder to everyone full control. Help.

hiya!
are you getting that during the download from the itunes Music Store?
if so, first see:
iTunes for Windows: Error (-50) or (403) occurs when accessing the iTunes Music Store
... but if symptoms persist, also see:
iTunes for Windows: Music Store - Using With Internet Filters or Accelerators
love, b

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