Error when downloading videos in iTunes

Been trying to download Gwen Stefani's "Cool" Video for the past hour. When it completely downloads, an error message pops up in iTunes that says
"There was an error downloading your purchases music. An unknown error occured (0xFFFE7958)"
Anyone else experiencing this tonite? Is iTunes down for maintenance?
Thanks!

"There was an error downloading your purchases music.
An unknown error occured (0xFFFE7958)"
Anyone else experiencing this tonite? Is iTunes down
for maintenance?
Thanks!
I have the same problem downloading the 2nd and 4th Episodes of BattleStar Glactica MiniSeries and Episode 9 of Season 1. For some reason 14 of the 17 episodes downloaded fine and now these 3 are becoming a headache. I sent Apple a messages a while back. I only got a system generated reply. There seems to be dead silence from Apple otherwise. I am very surprised at Apple for not even trying to address this much dissatisfaction. OH WELL, Apple seemed to have a good run for a couple of years. I think its downhill from here.
Athlon Dual Core Windows XP Pro

Similar Messages

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    "There was an error downloading your purchases music.
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    Anyone else experiencing this tonite? Is iTunes down
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    Thanks!
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    Athlon Dual Core Windows XP Pro

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    I keep getting the error 306 cannot connect to the iTunes Network when downloading songs on iTunes. I've tried all the troubleshooting steps from the forums and my technical issues are still unresolved. I have Windows 7. Please help!!

    iTunes Store loads partially or returns "Error 306" or "Error 10054"
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  • HAD AN ERROR WHEN DOWNLOADING QUICKTIME THIS MORNING NOW ITUNES SAY ITS CLOSED ???    RUNNING VISTA

    HAD AN ERROR WHEN DOWNLOADING QUICKTIME THIS MORNING NOW ITUNES SAY ITS CLOSED ???    RUNNING VISTA

    Found the solution! Hooray!
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    I am receiving this error when syncing my ipod: iTunes could not copy "song name" to the iPod "name" because an unknown error occurred (-50).  I am using iTunes version 10.6.3.25. Why?

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  • How do you fix a msvcr80.dll error when trying to install itunes 11.1.4

    How do you fix a msvcr80.dll error when trying to install itunes 11.1.4?

    This also work100% 
    Removing and reinstalling iTunes and other software components
    If applicable, disconnect any iPod or iOS device and close Microsoft Outlook.
    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later).
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    iTunes
    Apple Software Update
    Apple Mobile Device Support (see note 1 below)
    iCloud (if present)
    MobileMe (if present) (see note 2 below)
    Bonjour
    Apple Application Support
    Reboot your computer. Delete any of the following folders where they can be found: (see note 3 below)
    C:\Program Files\Bonjour
    C:\Program Files\Common Files\Apple
    C:\Program Files\iPod
    C:\Program Files\iTunes
    also on 64-bit systems:
    C:\Program Files (x86)\Bonjour
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    C:\Program Files (x86)\iPod
    C:\Program Files (x86)\iTunes
    Download the iTunes setup file and run it to install. Use an account with administrative rights. This can usually be achieved by right-clicking on the downloaded file and selecting Run as... or Run as Administrator. In some cases a combination of Shift or Ctrl keys may be required for the option to show, or it may not be necessary.
    If you deleted iCloud and reinstalling iTunes doesn't automatically reinstall it visit iCloud Control Panel.

  • TS5179 I've been bitten by the "Missing MSVCR.dll file" problem when downloading the latest iTunes update (PC w/ Win-7 & Outlook-2007#. 'Have followed Apple's instructions of un-installing all Apple software, and re-installing it. #out of space...??)

    I've been bitten by the "Missing MSVCR.dll file" problem when downloading the latest iTunes update, 11.4.62 (on a PC w/ Win-7 & Outlook-2007#. 'Have followed Apple's instructions of un-installing all Apple software, and re-installing it (Ugh).  First result Outlook couldn't find my 1,385 item contact file in iCloud, although the outlook distribution lists were there.  Second result, upon installing iCloud again, I have two iCloud contact files shown in outlook - "iCloud" & iCloud, within iCloud".  1,332 & 1,385 contacts respectively. 
    Plus an iCloud installation error message saying iCloud moved 6,835 files to a "deleted items folder" somewhere.  This is NOT fun at 72-yrs old...!!
    So, how do I make sure I haven't lost anythying from Outlook?   Russ-AZ

    Interesting response, Kappy  -  Back to original post: "First result: Outlook couldn't find my 1,385 item contact file in iCloud, although the outlook distribution lists were there (therefore, initially I had lost my contact file from Outlook).  Second result, upon installing iCloud again, I now have two iCloud contact files shown in Outlook - "iCloud" & iCloud, within iCloud".  W/ 1,332 & 1,385 contacts respectively.  
    Plus an iCloud installation error message saying iCloud moved 6,835 files to a "deleted items folder" somewhere.  This is NOT fun at 72-yrs old...!!
    So, how do I make sure I haven't lost anythying from Outlook?   Russ-AZ"
    You can safely assume that I have tried using it!   So, to make things a little clearer:
         1)  I now have two iCloud "contacts files", w/ a different total count. What's the difference?  Why the different toatl count?
         2)  Since re-installing the Apple software (part of the MSVCR" recovery instructions) "couldn't possible affected Outlook", why am I getting an iCloud installation error message saying iCloud moved 6,835 files to a "deleted items folder" somewhere.  What's in those files? And where are they?
    Probably more important questions get down to:
         3)  Why is a basic Apple product upgrade "screwing-up Outlook"?  This iTunes upgrade, failing to install properly forced Outlook 2007 into a 2-min start-up cycle.  Which was fixed with this "Goat-Rpdeo" of re-installing MSVCR80.dll.
         4)  And under the latest release of iOS-7.0.4 on our iPhones, why is Apple now forcing us to use the iCloud to back-up our contacts, calendars & tasks, vs. allowing these files to be backed-up directly on our PC's via the USB cable?
    Thanks again for your interest and comments.  - Russ-AZ

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