Error when exporting from Quicktime Pro

I don't really like how any of the Adobe products export H.264 .mov files so my normal workflow that I've been doing for years is to export as a high quality MPEG4 and then open it in Quicktime and export as H.264 from there. I went to do this today and it gave me this error message "Export Controller has stopped working". When I click OK on that it gives me this error in the progress window:
http://screencast.com/t/N2ZjNjcz
I've tried this with multiple videos and got the same thing, as a test I tried exporting as MPEG4 and I got a similar error (different code). As I was typing this I tried Export For Web and got the same error. Any idea how to fix this?

There's another thread here discussing the same error message, though not in exactly the same circumstance:
http://discussions.apple.com/thread.jspa?threadID=2212899&tstart=0
Perhaps something in that thread will help you.
Good luck.
Message was edited by: Dave Sawyer

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Error when exporting from Quicktime

I have been trying to export sound from a sound only .mov file but I am getting the error :
Export Controller has stopped working
The problem started after I was able to export one file. Anybody know what the problem might be? Any help would be greatly appreciated.
Problem signature:
Problem Event Name: APPCRASH
Application Name: ExportController.exe
Application Version: 7.66.71.0
Application Timestamp: 4ba1a6fb
Fault Module Name: CoreAudioToolbox.dll
Fault Module Version: 7.9.2.0
Fault Module Timestamp: 4b8efb3c
Exception Code: c0000005
Exception Offset: 00273469
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 2057
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409

I have tried re-installing quicktime. Still no luck. I have also tried changing to safe mode in the preferences, again no luck. I have found out the error number from the exporter (progress bar thing) Error: 2147023174

Error when exporting from premiere pro CS6

I have been using PP CS6 since launch date- and have had none stop problems with exporting, I cant dynamic link, add to render ques or simply export straight from PP!
When i Que my project it will export up until half way and then freeze, i've tried changing the clip, removing effects, everything!
has anyone encounted this problem before?
This is happening with more then just this one project aswell.
These are old projects that were originally created in CS5, could that be causing it?

Thats what i thought!
All earlier projects open, i can edit, manipulate it! do the works! However when it comes to export time! i can't export it to anything! whats the point?!?!
Im really angry, when you pay for something you expect it to do what it was designed to do! and the fact i can't export at all is really really frustrating!

Media Encoder crashes when exporting from Premiere Pro

Media Encoder crashes when exporting from Premiere Pro. I am queueing multiple files for export and Media Encoder will crash. The computer system has 32GB of RAM and the videos export fine in Premiere, but that requires exporting each one individually. Each video file is being down converted and some can be quite long (upwards of 3-5 hours). Nothing else is running on the computer that would take up memory.
Any idea why Media Encoder will crash?

Try turning off GPU acceleration.

Losing audio quality when exporting from premiere pro

I have now had this happen with two different videos. I play the video in premiere pro and the audio is fine. I export the video and lose most of the quality of the audio portion. One project is a music session when exported I only get the main vocal the drums aren't audible only a buzz sound is made where the kick drum would usually come in. On another project is a thank you video for a family member and the audio is distorted after being exported. The audio sounds fine inside of the session. Once exported the audio will still work fine on my computer and my iphone 5s as long as I'm wearing headphones, once I try to play the video through my iphone 5s speakers the audio quality is gone, making the noises as previously stated. My iphone can still play other tracks fine but videos and audio exported from Premiere Pro are distorted. Any advice on how I can export the video so I wont lose audio quality when playing the video on an iphone? I know it's not my iphone speakers, they play other songs just fine.

The source files as far as the audio goes are wav files that I've pulled off of my desktop. My sequence settings are 1920 by 1080 at 29.97 frames per second. The export settings are H.264 with the preset YouTube (HD 1080 29.97 FPS) and I've also tried HD video 1080p 29.97 FPS. If this isn't enough information please let me know I'm in the learning phase. Audio wise the quality is set to high and I'm exporting at 4800 kh and a bit rate of 190. I've also tried a bit rate of 320 and 264 I think it is and still had the same problems. Let me know if I need to do screen shots I really want to figure this out.
Thanks for your help!

Error -43 file not found when exporting from QT Pro 7.5

I get the error -43 (a file could not be found) when trying to export into any format from within Quicktime Pro 7.5 (861) which i believe is the most current version. I also cannot perform a simple "save as" to save my video into another name, i dont get an error message for that one, but it just doesnt do anything. Im not sure if there is any point placing this on this forum, but maybe someone at Apple is interested in offering a little support...?

OK so i found the solution myself - seems apple programmers have been not doing their jobs properly, to get this working the file name of the video that i want exported cannot be anything other than in 8.3 format (like old MS-DOS) but it's more than that, even if you do have the file in 8.3 format it still cant be in a directory that has a name longer than 8 characters, or which has spaces in it etc. so in my case i copied my video to c:\temp and renamed all of them to the old MS-DOS 8.3 format, now the export works... amazing I wonder how long i would have waited for apple support if i hadnt resolved this myself.

QuickTime error when exporting from FCP 4.5 - Compressor

I'm still on Final Cut Pro 4.5, waiting to get money for a hardware upgrade before I can move to FCP 6, etc.
I have upgraded to QuickTime Pro 7.2.
This setup worked fine until today.
I selected a sequence in FCP and tried to Export to Compressor (the source material was NTSC MiniDV video footage in FCP) using an MPEG-4 Fast Cable Streaming 320x240 export setting. I used this setting successfully to export a very similar project only last week. This evening when I tried exporting via Compressor the attempt failed, and Batch Monitor's log noted a "QuickTime Error -50". I tried this repeatedly this evening, and it produced the same results even after restarting the machine.
I'm baffled by this. I had no such problem last week.
Any clues?

there's also reports of incompatibility with compressor3:
http://discussions.apple.com/thread.jspa?messageID=4968107&#4968107

General error when exporting to Quicktime from FCE

I've built a slideshow with still photos, text, and audio. I've done this at least 20 times. When I start exporting to Quicktime, as I want to burn a dvd in iDVD, the export stops at 27% completed and I get a "General Error". there is no explanation. I've rendered the single sequence many times and it says ok. It plays fine in FCE but won't export to Quicktime. How do I correct the problem?

I think I had the same problem that you are now having. I would get unexpected errors when trying to:
1) Log and Transfer videos to external hard drives.
2) Save my exports to an external Hard Drive.
3) Copy large video files to the External Hard Drive.
Assuming that you are using an external hard drive, chances are that isn't formatted correctly. It cannot be formatted in FAT32 or else large files (usually video) over 4GB cannot transfer. It may be that the file you are trying to export is larger than 4GB. If it is currently formatted FAT32 it needs to be formatted to Mac OS Extended. Hope I was of some help.

Why is my video pixelated when exporting from Premiere Pro?

Hi,
I'm a musician wanting to make some basic videos for YouTube. The videos will consist of an intro (logo, title etc) and audio playing over a still image which will last the duration of the song. I've edited the still image for the video within Photoshop (CS5.1). The image is of a woman screaming and is intentionally very dark. When I export this image from Photoshop, the quality is excellent. When I then import this image into Premiere Pro (CS5.5) and export as the finished video, the quality of the image is significantly reduced and is rather pixelated. After spending hours searching online and trying different settings to achieve the result I want, I've had no luck, and I'm now in desperate need of a professional opinion. Is it possible to get the same quality image within the exported video as I get from an exported Photoshop file?
Things I've tried:http://www.ashmathos.com/Musici
Photoshop - Exporting image using different file types - .tif , .PNG , .PSD etc
Premiere Pro - Exporting video using different formats - .FLV , Quicktime and MPEG4
- Changing the Capture format between DV and HDV
- Different presets - AVCHD, HDV, DV - PAL/NTSC etc
Both the image exported from Photoshop and the video are 1080p (square pixels)
An example of what I've explained can be found here:
http://www.ashmathos.com/Musician/Test
(The video can be found below the image)
To any responders,
Thank you!

Can't you see how the video is pixelated? Mainly around the nose and forehead?
Nope. Looks fine when I watch it.

"General Error" when building from Quicktime Reference

Just a few weeks ago I exported an hour long video as a Quicktime Reference from Avid Media Composer 7, imported it into Encore and built it to a Blu-ray folder. Everything worked as it should. Today I had two 5 minute videos exported from Avid as QT Ref's, imported these into Encore, made them into timelines, checked the project and previewed and all seemed correct. I went to build and it almost immediately pulls up the error "General Error". I saved the project, closed Encore and tried again and still no luck.
I am using the same settings as before when making the QT refs from Avid (Digital mastering default, flatten video tracks, native dimensions [1920x1080], mixdown audio tracks as .wav, 96 kHz, 24 bit), the Avid codec I am using, and thus referencing, hasn't changed (Avid DNxHD 145) and my Encore project settings are the same as the last time I successfully made a disc using QT refs (Blu-ray authoring, H.264, 1920x1080 29.97, PCM audio, 30 Mbps). I am using a static menu in this project, just like the last time I successfully built. Before attempting to build, the videos and audio playback in Encore correctly and the project checks out fine.
Why would this be happening? The message provides absolutely no useful information -- just "General Error" -- so I have no clue what the underlying issue is.
Has anyone else experienced and overcome this phenomenon?

An error that is probably due to multiple causes.
Two things worth trying:
close the current project and "clean" the caches.
Reset Encore preferences.
What version of Encore?

XL-H1 aspect ratio error when exporting from FCP 1080p24 to compressor

PLEASE HELP
I have a finished project in fcp in a 1080p24 project.
My source footage is 1440 x 1080i 24f from an xl-h1.
When i export from final cut pro to compressor, compressor squeezes my footage into a square.
if i export to dvd from compressor the ratio is fine.
when i export in quicktime thats where the skewed image happens.
Please help
thanks

Hi StingoArmy,
There is an easy fix for this. Once you export your file to Compressor, you can apply an export option, let's say we're going to export a LAN Streaming Quicktime movie for Internet. Now click on the new bar that's been placed inside your media tab. The settings for this export item appear below in the Inspector. Just below the DESCRIPTION line are a series of options buttons. Clicking the option 2nd from the right (Geometry) opens up a new tab where you can change the dimensions. There are several ways to go about exporting to 16:9, the one I use is to change the Frame Size to "Custom (16:9)", however, you can also do the same thing by changing the Pixel Aspect to "HDV 1080i (16:9)" You should test results for both and see which is the preferred method for your final output, depending on what type of Quicktime movie you are creating.

CODEC Error when exporting from Timeline solution

This is a stupid mistake, but when I was just in Final Cut Pro 7 trying to "Export Using Quicktime Conversion" I got a "CODEC Error" message and couldn't export. I tried changing the CODEC in my Sequence Settings, still got the error, I started freaking out thinking I had to delete the preference files; but I suddenly realized I had the "In" marker at the end of the video on the Timeline.
Solution: "Clear IN and OUT" markers on the Timeline (right-click on Timeline, Clear In and Out).
Check the simple things first! lol

Or...don't choose QUICKTIME CONVERSION, as that will recompress your sequence and footage...even if you choose the same codec. Try Quicktime Movie, self contain as an option.

Error when exporting with Quicktime

I'm having some problems exporting with Quicktime from iMove '08. Here are my settings:
(The highlighted portion says 20,000 kbits/sec)
I have exported using these settings before, but for some reason, it gives me error code -2002 when it finishes exporting now, and tells me that it can't export. Anyone know what error code -2002 is? I can't find it here or on Google. Exporting straight to m4v worked just fine.

I'm exporting at those dimensions because that's just where I had it set (lol). I didn't even realize it was HD until just now, but like I said, I put the lowest possible data rate (32 kbits/sec) and the smallest dimensions possible (160x120) and it still didn't work.
However, I had completely missed the fact that the audio wasn't being exported. I reset the audio settings and tried again on the smallest setting, and that worked. Thanks for your help!

Is there a way to set a default "Source Range" in AME when exporting from Premiere Pro CC?

When exporting a sequence from Premiere Pro CC, you are able to toggle between 4 drop down options within Adobe Media Encoder on what Source Range you'd like to export (Work Area, Sequence In/Out, Entire Sequence, Custom) as seen here:
Is there a way to set the default Source Range to something besides Sequence In/Out?
My reason for asking is that sometimes I export multiple sequences at once using AME's Queue. I add my custom presets to each Sequence and hit export, but SOMETIMES I may have accidentally marked an in point on my timeline and by default it's set to export only that In-to-Out part of the sequence.
I know what you may be thinking...well, just don't add any In/Out points to your sequence on the timeline or clear them first. The trouble is that I often don't see them or catch them when working quickly. In Premiere Pro CC, I use the "Lighter Brightness" Appearance setting because it's easier on my eyes after editing 10 hours a day, 6 days a week. Sure, darker looks cooler, but it kills my eyes for some reason. Anyway, PPro CC has a troublesome appearance issue in CC where it's not "optimized" for editing when you change it to a lighter appearance like it was in CS6. I've already contacted Adobe about this and another appearance issue (involving highlighted clips when in Lighter Appearance setting) and they are "actively working on fixing this appearance issue asap".
For reference, here's Premiere Pro CC in/out points in default dark appearance (notice the slightly lighter grey area):
Now here's that same in/out in "Lighter Appearance":
Not exactly optimized. Can hardly see it. Good luck spotting that little guy on a long timeline. Sadly, this affects in/out points in the Source Window as well. Really hard to see.
Conversly, CS6 looked the best (the blue REALLY stands out making things easy to see):
So my question again...is there a way to set the default "Source Range" to something else besides Sequence In/Out so that I don't end up doing what I just did and leaving for several hours while batch exporting only to come back and find that I exported only a "portion" of one of my big sequences?
Thank you!

shooternz wrote:
Here is the solution: Slow down. Give your project some love. Smell the roses.
Agreed about the roses but alas my next project always calls. Actually, I think what happens is I give each project SO much love that when it comes to exporting, I've run out of time.
shooternz wrote:
Then it would not be a default...it would be an option and you already have that option.
Semantics aside, I would love to be able to have it at least default to whatever option was last chosen. Or, perhaps I shouldn't use the word default again...I'd love it to simply remember my preferred setting. That's all.

Audio and video not synchronized when exporting from Premiere Pro CS6

Hi
We have made a project in Adobe Premiere Pro CS6 that´s intended to be exported to DVD (it´s a weeding). We are working with NTSC DV Widescreen. The exporting is 720x480
We have 2 audio lines activated and sounding on this project.
The question is:
When exporting the entire video (the entire timeline sequece) using Adobe Media Encoder to formats like H.264 (NTSC DV Widescreen)... Quick Tile Movie or AVI without compression (we tested these formats) the 2 audio channels get unsynchronized from the video. The same problem occurs if we get a direct link of the timeline from Premiere to Encore.
And Inside Premiere Preview audio is preety correct.
Does anyone here are getting such problem?
Also..can I ask another question (as I´m not expert on video production)?. What´s the best format for our purpose? Export a video to be played to DVD (we record weedings, birthdays..social events). No problem the time to export. We´d like the best quality for output.
Thank you for the help
Gustavo.

Hi John and techkid123
We have 4 cameras here. 1 is Sony model HD1000 (since it works with Mini-DV cassete we need to capture the image via Firewire). 2 cameras are Sony HD2000 (it generates *.MPEG files if I remember well). And 1 camera is a Panasonic AG-DVC7 (it generates *.MTS files)
We start a new project using the Standard NTSC Widescreen 48Khz format. When we drag to the timeline for example the MTS file...Premiere ask us if we want to Keep and Change timeline to suit the file specification. Anyway we always have 1 or 2 camera files that has a yellow line over timeline.
But I renders correct...no problem to edit...and we had no problem with Premiere CS5.5 :/
We are downloading the latest update of Premiere. I´ll make some test and publish here if the problem persist.
Thank you a lot for the help
Gustavo.

Error when exporting from Quicktime Pro

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