Error when i confirm my payment

when i submit my payment to buy lightroom and phtotshop 1 year subscription i always get and error messge asking me to call the support! i called the bank and said my card is working and the poblem is from adobe any ideas?

This is an open forum, not Adobe support... you need Adobe staff support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

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      at intradoc.server.Service.doCode(Service.java:505)
      at intradoc.server.ServiceRequestImplementor.doAction(ServiceRequestImplementor.java:1643)
      ... 79 more

    Your error states:
    !syParameterNotFound,dDocTitle
    Can you confirm that your profile includes all required data, specifically, the dDocTitle? Fix this issue, then re-check your logs. if there are other missing required parameters, fix each one.
    Eventually, you should have a successful check-in.
    Hope this helps,
    -ryan

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