Error when i try to open exchange shell management

hello ,
when i try to open may management shell exchange, indeed the system told me connecting to remote exchange server failed, he tried to use kerberos authentication mechanism but failed.
What's the problem, what can i do to fix it. 
Note that yesterday i tried to install a dag, don't know if this make a probleme
i need to access to the shell to chage the mode of my server tu dual.
thanks,
B.R.

 Hi B.R,
I found a similar disscussion which may be helpful for you:
Exchange Management Shell fails to
connect to Exchange Server 2013
Best Regards,
Anna

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