Error when installing : FATAL: Payload 'Microsoft Visual C++ 2008 Redistributable Package (x64)
Hi,
Impossible to dwnd Photoshop from creative cloud App.
When ~40% of dwnd I get this msg "Error during installation"
Can you help me please, please?
More info :
<PRE>Exit Code: 34
Please see specific errors below for troubleshooting. For example, ERROR:
-------------------------------------- Summary --------------------------------------
- 1 fatal error(s), 0 error(s)
FATAL: Payload 'Microsoft Visual C++ 2008 Redistributable Package (x64) 8.0.0.15 {9B78FAB0-AC6B-11E0-8EF3-00215AEA26C9}' information not found in Media_db.
</PRE>
It seems Microsoft VC redist package was corrupted on your system.
This is a third part issues, Please install it from the following link:
http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=15336
http://www.microsoft.com/download/en/details.aspx?id=29
Please re-install Ps after installing these packages and running Windows Update..
Do let us know if you still face any issue.
Regards,
Ashutosh
Similar Messages
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-------------------------------------- Summary -------------------------------------- - 1 fatal error(s), 0 error(s) FATAL: Payload 'Microsoft Visual C++ 2008 Redistributable Package (x64) 9.0.0.3 {9B78FAB0-AC6B-11E0-8EF3-00215AEA26C9}' information not found in Media_db. -------------------------------------------------------------------------------------
Someone help me i cant download photoshop cc because of this
-
i am getting a installation failed for photoshop, illustrator,and dreamreaver ---- Payload: Microsoft Visual C++ 2012 Redistributable Package (x64) 11.0.61030.0 {3E272A93-C06B-4206-AD02-0EBE02535E20} ----------- ERROR: Third party payload installer vcredist_x64.exe failed with exit code: -2147024546 ERROR: Failed to install Microsoft Visual C++ 2012 Redistributable Package (x64). Please try installing it by double clicking on the executable at "C:\Users\randy\AppData\Local\Temp\{2246675D-5215-4CA7-BE30-569ED38C5D9B}\Photoshop_15_LS 20_win64\Adobe CC 2014\payloads\Microsoft VC 2012 Redist (x64)\vcredist_x64.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x64) from Microsoft website - www.microsoft.com
Navigate to Control Panel>Programs>Program and Features.
under Program and Features , locate the option " Microsoft Visual C++ 2012 Redistributable Package (x64)" and right click on it and uninstall .
If prompted , restart and then uninstall .
Once you had uninstalled Microsoft Visual C++ 2012 Redistributable Package (x64) .
Click on on the below link and download new Microsoft Visual C++ 2012 Redistributable Package (x64) ( vcredist (x64).exe file and install the same :
http://download.microsoft.com/download/1/6/B/16B06F60-3B20-4FF2-B699-5E9B7962F9AE/VSU_4/vc redist_x64.exe
Once you had successfully installed Vcredist_x64.exe , Launch Creative Cloud desktop application and try to install CC apps .
Let me know if you need further assistance. -
when ever i am installing premiere pro the installation keep pausing at "Microsoft visual C++ 2005 Redistributable package (x64)"
Good to know. Thanks for the info.
-
So I'm running Windows 8.1 on a laptop and I was installing updates to CS6 modules. It was successful in updating other apps but when I tried to update desktop apps Photoshop CC 2014, Illustrator CC 2014, and InDesign CC 2014 it stopped short saying it had failed to repair Microsoft Visual C++ 2012 Redistributable Package (x64). What do I need to do?
The Visual C++ 2012 Redistributable Package (x64) component of your operating system is damaged. You will need to reinstall it. You can find more information at Latest Supported Visual C++ Downloads.
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When i start install Microsoft Visual C++ 2005 Redistributable Package (x64) in my window8, it start but does not install. It is stucked.
Hi,
Have you tried to install the package in compatible mode?
right click the exe, Properties\Compatibility, then run compatibility troubleshooter or choose a compatible mode
Or have you tried to install the newer package? The reason you want to install Visual C++ 2005 Redistributable Package in Windows 8?
http://support.microsoft.com/kb/2661358
Yolanda Zhu
TechNet Community Support -
Any suggestions as to how to remedy?
Jbruced1234567 the Microsoft Visual C++ 2012 Redistributable is a component of your operating system provided by Microsoft. I would recommend reinstalling this component if it has been damaged. You can download the Redistributable packages at Latest Supported Visual C++ Downloads.
-
got the download ok.
ran thru the install ok to 100%
then got this error
ERROR: DW050: - Microsoft Visual C++ 2005 Redistributable Package (x86): Install failed
and it says install failed.
what now?Exit code is shown as 6, right up at the top.
Here is the whole screen....
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW050 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s), 0 warning(s)
----------- Payload: {9AB0EFC0-AC6B-11E0-9E61-00215AEA26C9} Microsoft Visual C++ 2005 Redistributable Package (x86) 6.0.2900.2180 -----------
ERROR: Failed to install Microsoft Visual C++ 2005 Redistributable Package (x86). Please try installing it by double clicking on the executable at "C:\Users\janeharr\Desktop\Adobe FrameMaker 11\Adobe FrameMaker 11\payloads\Microsoft VC 2005 Redist (x86)\vcredist_x86.exe", or download and install the latest Microsoft Visual C++ 2005 Redistributable Package (x86) from Microsoft website - www.microsoft.com
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Microsoft Visual C++ 2005 Redistributable Package (x86): Install failed -
Unable to install DM6 - asks for Microsoft Visual Basic+++2008 Redistributable
Laptop Dell 1764 Win7Pro - DM5.
Just got a 9900 Bold yesterday to replace my Tour 9630.
I attempted to install DM6 and received the same error message I received when I had tried to install DM6 a few months ago. I click file 610_b034_multilanguage.exe and installation begins. Half way through installation a window appears saying that Microsoft Visual C++2008 Redistributable must be installed - Microsoft Visual C++2008 Redistributable - x64 9.0.30729 is listed in the Control Panel>Programs and Features as being installed.
I noticed that Microsoft Visual C++2005 Redistributable (x-64 Version 8.0.56336 is also installed together with SQL Server 2005.
I installed DM6 on my XP laptop without any problems.
I need to install DM6 so that I can back up my 9900 and synchronize.
Your recommendations would greatly be appreciated.
Pierre
<removed>
EDIT: Personal Information such as e-mail is prohibited for your security. Please review User Guidelines under section "Be careful."
Solved!
Go to Solution.It's a pity you didn't post the actual error message you receive...that always helps in searching for solutions...but, perhaps this one helps:
KB03744 How to silently install BlackBerry Desktop Software
It's not exact, but perhaps it has a better hint.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
When installing the PowerDesigner client we receive the message below that a Microsoft Visual C++ package is required. When we select INSTALL, the operation fails due to a higher version already being present on the machine. We continue with the installation and we do not encounter further errors. Can this C++ Redistributable install failure safely be ignored? (We would prefer not to remove a higher version of the Redistributable in order to install an earlier version for PowerDesigner.)
"Sybase PowerDesigner 16.5 requires the following items to be installed on your computer. Click Install to begin installing these requirements."
Status Requirement
Pending Microsoft Visual C++ 2010 Redistributable Package (x86)
"The installation of Microsoft Visual C++ 2010 Redistributable Package (x86) appears to have failed. Do you want to continue the installation?"
Viewing the Microsoft install log:
Installation Blockers:
"A newer version of Microsoft Visual C++ 2010 Redistributable has been detected on the machine."You should be fine. The redistributable should not update a newer installation.
Which version of PD were you installing?
Chris -
How do I get around this error when installing AI? I have tried a mumber of things and nothings seems to work. It is in Windows 7
You need to provide exact system info, the install logs, your system's event viewer data for the relevant install and so on.
http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html
Mylenium -
Why is this happening and what do I do about it.
Errors "Exit Code: 6," "Exit Code: 7"
Mylenium -
Error 1935: Microsoft Visual C++ 2008 Redistributable Install
I was trying to install Visual Studio 2010 and started encountering errors with the C++ distributable package during install, so I decided to install it by itself. Whenever I try and install it, it stops on
Feature: FT_VC_Redist_openMP_x86 Enter text and I receive the following error message before it rolls the install back:
Error 1935. An error occurred during the installation of assembly 'policy.9.0.Microsoft.VC90.MFC,version="9.0.30729.1",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86",type="win32-policy". Please
refer to Help and Support for more information. HRESULT: 0x8007371B.
I am running it in Admin mode and have tried disabling the services and restarting my machine. I am running Windows 7 Ultimate 64-bit. This problem is preventing me from installing numerous software titles that require this to be in place. Any help would
be greatly appreciated. Thank you!Copy the file "C:\Windows\Logs\CBS\CBS.log" to your document folder (otherwise you can't open it) and open it with notepad. Now search for errors. Which errors do you see? If you're unsure about the entries, upload the complete CBS.log to your public
SkyDrive folder and post a link here.
"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
I have the same problem as ndfan1993, so I did as described above.
I'm unable to run most types of software such as games. When I try to launch the game "Total War: Shogun 2" for example the computer fails to install Microsft visual c++ so the game doesn't start.
In that log the following message is repeated many times:
CBS Failed to get CSI store. [HRESULT = 0x80070246 - ERROR_ILLEGAL_CHARACTER]
2011-10-13 16:17:36, Error CBS Failed to initialize store parameters with boot drive: and windows directory: [HRESULT = 0x80070246
- ERROR_ILLEGAL_CHARACTER]
2011-10-13 16:17:36, Info CSI
000001ce@2011/10/13:14:17:36.416 PopulateComponentFamiliesKey - Begin
2011-10-13 16:17:37, Error CSI
000001cf@2011/10/13:14:17:37.804 (F) d:\w7rtm\base\lstring\lblob.cpp(2221): Error STATUS_ILLEGAL_CHARACTER originated in function RtlTranscodeLBlobs expression: __rv.UcsCharacter != (0xffffffff)
Does anyone know what it means?
Or does anyone have a suggestion as how to solve the problem?
Any help is greatly appreciated. -
Echec d'installation / Microsoft Visual C++ 2008
Voilà, ca fait 2 jours que je tente de régler le problème et je n'y arrive pas.
J'ai téléchargé Creative Cloud pour pouvoir essayer les versions d'évaluation de Photoshop, Indesign et Illustrator ( pour mes études ).
Et je viens d'acquerir un ordinateur ASUS tout neuf qui possède Windows 8.
Le problème est que quand je télécharge les logiciels via Creative Cloud, le téléchargement s'arrete à 42 et 43% pour ensuite me dire qu'il y a un probleme d'installation.
Le message :
- 1 fatal error(s), 0 error(s)
FATAL: Payload 'Microsoft Visual C++ 2008 Redistributable Package (x64) 7.0.0.108 {9B78FAB0-AC6B-11E0-8EF3-00215AEA26C9}' information not found in Media_db.
J'ai vu sur d'autres post que je n'étais pas la seule, donc j'ai téléchargé le package Microsoft Visual C++ 2008, en vain ca ne marche toujours pas. J'ai donc désinstaller Adobe puis j'ai téléchargé CCleaner. Puis j'ai réinstaller Adobe et ca ne marche toujours pas.
J'espère que c'est clair en espérant que vous puissiez m'aider.
Merci.Hi Karla-e,
Please refer the Kb Doc : http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html.
Please see Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to review your installation logs -
I am getting a "Installation Failed" error when installing PS and AI
Exit Code: 6 Please see specific errors below for troubleshooting. For example, ERROR: -------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 2 error(s) ----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x64) 11.0.61030.0 {3E272A93-C06B-4206-AD02-0EBE02535E20} ----------- ERROR: Third party payload installer vcredist_x64.exe failed with exit code: 2147942750 ERROR: Failed to repair Microsoft Visual C++ 2012 Redistributable Package (x64). Please try repairing it by double clicking on the executable at "C:\Users\EdgarJ\AppData\Local\Temp\{98186435-AFD8-4F64-91DE-42B1D2084588}\Photoshop_15_L S20_win64\Adobe CC 2014\payloads\Microsoft VC 2012 Redist (x64)\vcredist_x64.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x64) from Microsoft website - www.microsoft.com -------------------------------------------------------------------------------------
Help please!Hi Orchid Master,
It looks like that VC installed on the machine seems to be damaged.Please navigate to the control panel and uninstall Visual C++ 2012 (x64) and download the latest version from the below mentioned link.
http://www.microsoft.com/en-in/download/details.aspx?id=30679
Cheers,
Kartikay Sharma
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