Error when installing iTunes. Cannot connect iPod Touch

I recently bought an iPod Touch. When I install iTunes, I get the following error-
"An error occurred during the installation of assembly 'microsoft.vc80.CRT', Public Key Toke='1fc8b3b9a1e18e3b',Type='Win32', version='8.0.50727.762' HRESULT: 0x8007054F"
Because of this error, the installer is unable to install Apple Mobile Device Center, and I am unable to synch my iPod Touch. I have spoken to Apple support numerous times with no success. They finally referred me to Microsoft. Microsoft refers me back to Apple, and there is nothing I can find online regarding the error.
Please help!

It does seem to look more like a Microsoft error than an Apple/iTunes error... have you tried installing iTunes in a new user account? If not, go into your Control Panel > User Accounts and follow the instructions to create a new admin account. Once you've created it, restart the PC and log in to it. See if you can download and install iTunes there.
CG

Similar Messages

  • Error when installing apps: Cannot connect to iTunes store

    I have a 3G and i've been able to download and install apps through the app store via iPhone. Recently, the iTunes store on my computer gives the error "We could not complete your iTunes store request. An Unknown error occured (5002)" anytime i search or try to download. Similarly on my iPhone i cannot download through the App Store ever since the computer store error, which i concluded to be a linked error. What is error 5002 exactly, and should I just reinstall iTunes to see if the error is corrected?

    Hey jnageer1037,
    Have you updated to the latest version of iTunes and iPhone software, currently iTunes 8.0.1 & iPhone software 2.1.
    http://www.apple.com/itunes/download/
    http://www.apple.com/iphone/softwareupdate/
    When you double click on one of the downloaded apps in iTunes does iTunes say the app is missing?
    JWalton,
    Do you see the same issue after downloading FREE ON iTunes content and then syncing it to the iPhone? You can find FREE ON iTunes content by going to iTunes> iTunes Store> FREE ON iTunes near the bottom center of the page.
    Jason

  • Error 1905 came up when installing itunes 7, for ipod nano gen.2

    PLEASE HELP ,WHEN INSTALLING ITUNES 7 FOR IPOD GENERATION 2 ERROR 1905 CAME UP

    let's get an itunes 7 installer log to the Apple engineers for a look.
    1. Open a command prompt window. (Start menu -> Run. Type in "cmd". Hit return.)
    2. Drag and drop iTunesSetup.exe onto the window so that the full pathname of the file is at the command line prompt.
    3. Type in a space, then the following line:
    /l*v C:\log.txt
    4. Hit return.
    5. The installer will create a log file:
    C:\log.txt
    Find that file and send it as an attachment to this email address in the email to Roy, be sure to include the following information:
    - A link to the thread on Apple Discussions where the issue is being discussed
    - The username you are using in the thread
    - The version of iTunes you are using or trying to use
    - A concise description of the issue you are seeing
    - The exact text of the error message you are seeing

  • TS3212 I get an apple application support error when installing itunes. It says uninstall and re-install.  Does not work.  same message.  What is a solution?

    I get an apple application support error when installing itunes. It says uninstall and re-install.  Does not work.  same message.  What is a solution?

    Is that an error 2 message?
    If so, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
    Does it install properly for you?
    If instead you get an error message during the install, let us know what it says. (Precise text, please.)

  • I get an error when installing itunes

    I get the following error when trying to installing itunes "The installer has insufficient privileges to access this directory C:\ProgramData\Microsoft\Windows\Start Menu\Programs\iTunes  The installation cannot continue.  Log in as administrator or contact your systems administrator. and I am an Admin

    Just in case, even though it's for a different error message, try the procedure from the following user tip:
    "The administrator has set policies to prevent this installation" error messages when installing iTunes for Windows on Windows Vista and Windows 7 systems

  • HT1926 "the feature you are trying to use is  on  a network resource" message error when installing itunes

    "the feature you are trying to use is  on  a network resource"  is the message error I received when installing itunes.  I downloaded the file and saved it.  The same thing happended when I simply ran it as well.

    Hello, uclan1.
    This article will help you with the error that you are receiving. 
    "The feature you are trying to use is on a network resource that is unavailable" alert when removing Apple software in Windows
    http://support.apple.com/kb/TS3704
    Cheers,
    Jason H. 

  • IPod Service error when installing iTunes 7.3.1

    When I tried to upgrade to iTunes 7.3.1, towards the end of the install it said that it couldn't install iPod Service. I've tried erasing my Temp directory and turning off iTunes Helper when installing, but nothing works. Help!

    Hmmmm. What's the precise text of the message you get mentioning the iPod Service? There's a couple that i'm familiar with, but the way you describe your error makes it sound a bit different from those ones.

  • ITunes cannot read iPod touch content, tried restoring it to factory settings n it doesn't work, tried repairing iTunes n it says it works, tried my other iPods n they connect without a problem, any suggestions? I'm frustrated beyond imagination.....

    I tried almos everything and it seems to not be working for me. I dnot mind resetting iPod I purchased a few things since last sync hope I don't loose them.

    What happens when you try to restore the iPod via iTunes? Error messages?
    Have you tried placing in V and then restoring?
    Have you tried placing in DFU mode and then restoring?
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • Itunes cant connect ipod touch not reocgnized(must read please help)

    I have tried everything on support and nothing works. When i plug the iPod touch in it charges but comes up with (itunes could not connect this iPhone because an unknown error occurred(OxE800006B)) and i don't have a IPHONE whats wrong i still have warranty do i have to send it to get fixed? It has only showed my ipod once and looks like it, it is happening to allot of people, it keeps coming up as camera.!!!!!!! more i clicked on trouble shooter from this sight every thing that is happing in the article is what is happing to me! but it only happens to Iphone but i have an ipod touch and as i said before itunes thinks i have an iphone.
    Message was edited by: Jakevassallo
    Message was edited by: Jakevassallo
    Message was edited by: Jakevassallo
    Message was edited by: Jakevassallo

    and also it has once found my ipod buy came up as iphone and i couldn't put movies why does itunes think i have an iphone apple!!!!!!

  • "insufficient privileges" errors when installing iTunes 10.0 (Bonjour)

    I attempted to install iTunes 10.0. Initially I used the auto-installer and I received the following errors:
    "The installer has insufficient privileges to access this directory: C:\Program Files\Bonjour. The installation cannot continue. Log on as administrator or contact your system administrator."
    Then the same error with the following file:
    "C: \Program Files\Common Files\Apple\Mobile Device Support\com.yahoo.go.sync.client.resources\...\Windows."
    I was given two options to either "retry" or "cancel" --"retry" just keeps throwing the error up. I was forced to click "cancel" both times.
    Following hitting cancel twice I got an "installation interrupted" message telling me that the installation had failed.
    Following the errors recommendation, I logged off and relogged on as the administrator. Then I downloaded iTunes 10.0 from the Apple web site and attempted to install it manually as the administrator while logged on as the administrator (right click the program "run as Administrator"). I received all the same errors and the same failed installation.
    When I attempt to go into the program files and alter the privileges to bonjour or the Apple\mobile device support I get a “you do not have permission to view or edit this object’s permission settings” even when logged on as the administrator. It appears that both are Apple programs probably installed with a previous version of iTunes so I am not too sure why the tight security and why I do not have the ability to modify them.
    I am running Windows 7 (32bit). Any assistance with getting iTunes 10.0 installed correctly would be greatly appreciated.

    Hi there, this is what had to do.
    First a bit background. I got the same errors. Insufficient privies for this and that. Logged in as Admin, same problem. Gave my user account Admin rights, still same problem.. now it actually said only 'Creator/Users' can install etc.
    So long story short deleting, rebooting, magic... all failed.
    1. I uninstalled all Apple software!!
    2. yes all of it. Uninstall programs. Uninstalled Apple stuff, then Bonjour then Quick time.
    3. tried to delete folders that were left behind, got smacked with insufficient rights to do so.
    4. Logged in as Admin (that will teach ya Win 7)
    5. Used Unlocker and LockHunter. I was able to unlock/kill process of some files and was able to delete some folders, but not all (grrrr)
    6. disabled AntiVirus/Spyware program
    7. that allowed me to delete all folders (wth? .. okay then)
    8. went into registry and Searched for 'Apple'
    9. fainted when I saw hundreds of Apple entries.
    10. deleted all obvious 'Apple', 'MobileMe' and 'Quicktime entries', take care not to delete 'Applet...' stuff. Not the same. Like I said I only got rid of obvious Apple software stuff.
    11. finally I ran CCleaner (great app, get it and donate a couple of $$) and had it scan, back up and clean my registry.
    12 rebooted and logged in as me/user
    13 checked /program files to make sure bonjour, apple and quicktime was really gone
    14. downloaded latets itunes
    15. installed itunes, did my back ups and updated ipod software
    man that only took me a couple of hours

  • ISScript Error When Installing Itunes

    Hi I have had an Ipod before and have Itunes 4.8 installed on my comp. Recently I've tried to install a newer version of Itunes onto my comp (Version: 6.0.1.3) and I get through most of the steps untill the Installer starts to remove the backup files and I am issued a Itunes error:
    The Install Script engine on this machine is older than the version required to run this setup. If available please install the latest version of ISScript.msi or contact your support Personnel for further assistance.
    Then the Install script error is followed by a Feature Transfer Error stating:
    Error: -1603 Fatal Error occurred during instaltion. Consult Windows Installler (MSI.CHM) or MSDN for more info.
    So, I went to the Installshield website and found this article here: http://consumer.installshield.com/kb.asp?id=Q108322
    I downloaded the one that says version six, being that is the version I am trying to install and that is what the procedure told me to do. (You'll understand when you go to the site)
    Well the install of the ISScript goes fine but when I reboot and try to install Itunes again, I recieve the same errors as before.
    Can anyone help me? Please help because I JUST ordered my Ipod Video today and it will be here soon.
    Also, I tried to uninstall Itunes, but when I go to the Add/remove Programs, Itunes, nor Ipod Updator is not listed. Only Quicktime is. I was able to remove quicktime.
    Please help.
    Thank you very much for taking the time to read this
    Bryce
    Dell Dimmension 2400 Windows XP
    Dell Dimmension 2400 Windows XP

    Hey Deb, wow I thought I had fixed the problem. The guy I talked to from Apple said it would work fine as long as I installed Service Pack 2 and guess what? It didnt. I contacted Apple again today and they're giving me a new response saying its a "Windows" problem and they can'thelp me out. So I went to installshield and typed in the second error I'm recieving, the 1603 error and It gave me a list of what I can do to troubleshoot it, yet I still have the problem. So I'm really not sure what I can do, I guess I will see what happens when my Ipod comes and I try installing Itunes from the cd. Maybe it will work.........(ya right) O well sorry for getting your hopes up but keep trying on it. I have no other ideas of how to fix this. Keep in touch!

  • Error when installing iTunes 9.0.2

    Hi all
    I'm trying to update iTunes but whenever I start installing it, it stops saying "Invalid Drive: E:\".
    I don't have an E:\ drive and I pointed the install to C:\Program Files\iTunes as always.
    Any ideas??

    I'm trying to update iTunes but whenever I start installing it, it stops saying "Invalid Drive: E:\".
    That can sometimes happen if there is an error in the Windows Installer database as to where one of the files to be uninstalled is currently located. The installer looks for an item on (in your case) the E drive, doesn't find an E drive at all, and gets horribly confused ... and you get an Invalid drive message.
    When that happens, we can sometimes get past it by putting an E drive on the system.
    Do you have an external drive or a thumb drive of some description? (An iPod in manual mode would do fine ... anything that shows up in your "My Computer" as a drive would be fine.)
    If so, plug the external drive in. Check the drive letter it gets assigned in "My Computer".
    (1) If the drive letter the external is assigned is E, try another iTunes install (install iTunes to its standard default location, not onto the E).
    If the drive letter the external is assigned is not E, change the drive letter to E using Disk Management, using the following steps:
    Right-click My Computer, and select "Manage"
    Click "Disk Management".
    In Disk Management, right-click the external drive and select "Change Drive letter and paths ..."
    Click "Change".
    Select "E" and click okay.
    Now try another iTunes install (install iTunes to the default location, not onto the E).
    Does that get you past the "Invalid Drive E" message?

  • ITunes cannot recognize iPod Touch

    When I updated my Snow Lepord to Lion my iTunes cannot recognize my iPod Touch anymore. Is there anything I can do?

    Try here:
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
    I had no problem when I updated to Lion.

  • Error when installing iTunes 7.0.2

    i cant install iTunes 7.0.2 because quicktime cannot install
    at the end of the quicktime installation it give me this error:
    HKEYLOCALMACHINE\Software\Classes\QuickTimePlayerLib.QuickTimePlayerApp\CLSID
    verify you have sufficient access to that key or contact your support personnnel
    i am the Administrator
    ive never had problems with iTunes before or quicktime
    i am using a Windows XP if that helps!

    ... don't bother changing burning speed, it didn't work with me... just try different brand of media
    ciao

  • Error when installing itunes version 9 on Windows Vista 32bit

    When trying to install itunes version 9 an error has come up before the installation is complete.
    The error reads -
    An error occurred during the installation of assembly
    'microsoft Vo80.CRT,version = "8.0.50727.4053,"type="wn32",publickey token=1fc8b3b9ale18e3b" process or architecture="x86"
    HRESULT.0x800736133
    Can anyone help me - I am using windows vista 32bit. Have tried turing off ALL security and reinstalling as someone else suggested previously. But still have had no luck
    Thanks

    Thanks Emma!
    Ox800736B3
    Not a lot of documentation on that one, I'm afraid, but there's some general principles troubleshooting we can try with it that might get us moving forwards.
    (1) Do you currently have a copy of the Microsoft Visual C++ 2005 Redistributable Package installed on that PC? If so, try downloading the following security update:
    [Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package ATL Security Update|http://www.microsoft.com/downloads/details.aspx?familyid=766a6af7-ec73-4 0ff-b072-9112bab119c2&displaylang=en#filelist]
    Does iTunes install for you after applying that update?
    (2) If no joy there, head into your Windows Update and click on the Update History. Have a lot of Updates also been failing for you recently? If so, doubleclick on the entries for the failed updates to bring up more information on each. What error codes appear for you for the failed updates? (Precise spelling, please.)

Maybe you are looking for

  • Out put in Background (SM37) not showing All columns

    Hi Folks,          I’m creating an out put display for my query in background , we have define an output device , after submitting the query in back ground it just showing me only 10 columns . I mean I its not showing me all columns when I went to SE

  • Contact person creation

    Hi all, My requirement is to create a contact person for a given parnter. I found the FM  BBP_CREATE_CONTACT_PERSON,but not able to use it correctly. How to run this FM succesfully both in SUS and SRM systems? I am facing many issues with address and

  • Status inactive in v$session

    on what basis, session is shown as inactive in the status column of v$session.. am connected through toad and execute so many queries, but still my session is shows as inactive .. can anyone shed some lite on this ? Kai

  • NAST Protocol Update

    CALL FUNCTION 'NAST_PROTOCOL_UPDATE'   EXPORTING     msg_arbgb                    = ?     msg_nr                       = ?     msg_ty                       = ?     MSG_V1                       = 'Sales Order has been sent for credit check' *   MSG_V2

  • Sales based on customer group

    sales based on customer group is reqd , ? is there any TCode to find or any other way