Error when loading the Reports from the IC Manager

Dear CRM Gurus,
i am getting the below error message when trying to access the Reports from the IC_MANAGER role
'Error loading template 0TPLI_CSRV_T01_Q0001_V01'
and
Technical Information for Message:
(Error loading template 0TPLI_CSRV_T01_Q0001_V01 
Notification Number BRAIN 276  )
i am completely stuck here
can anyone help
Thanks and Regards,
Raj

The reports are coming from BI, so do you have a BI enviromment with the extractors from CRM pulling the data ........

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