Error when logging into IC Web Client - CRM 5.0

Hi All
I have configured the IC Web client including the communication management software information . I am trying to use CCS.
I get the following error messages when I logon to Web Client.
1.Already logged in; multichannel services ended in your other sessions
2.X channel is not available
3.Failed to log into the queue X
also I am getting the Java script error on the IE 6.0.
SAM_session not defined etc.
Please suggest.
Thanks in advance.

Hi Sai,
Kindly make sure that you have JREE1.4.0 and not above for your error.
Secondly, you are getting the first message because when you are closing your application by clicking onto the close at top, it doesnt log out your agent from the Webclient. The correct approach would be to close using the path Menu Bar> File> Close
The channels are not available because you have not maintained the queues and channels for your system. The same is do be done in SAP Easy Acess> Webclient> Additional Settings. It is also available in the Best Practices C78.
The link for the same is
http://help.sap.com/bp_crmv250/CRM_DE/index.htm
Hope this would help.
Regards,
Rekha Dadwal
<b>You gain a point for every point that you reward. So reward helpful answers generously</b>

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09/30/2014|09:25:49.366 1C94:2140 INFO :: IMediaPlatformNotify::DevicePnpEvent(), DeviceAdded: 1, MediaDevice: 00000000055F8090, MediaType: 65536, MediaDirection 1, Description: Microphone (SoundMAX Integrated Digital High Definition Audio)
09/30/2014|09:25:49.366 1C94:2140 INFO :: IMediaPlatformNotify::DevicePnpEvent(), DeviceAdded: 1, MediaDevice: 00000000055F7F10, MediaType: 65536, MediaDirection 2, Description: Speakers (SoundMAX Integrated Digital High Definition Audio)
09/30/2014|09:25:49.822 1C94:728 INFO :: Function: CUccAudioMediaDevice::InternalInitialize
09/30/2014|09:25:49.822 1C94:728 ERROR :: HRESULT API failed: 80004005 = hr. ParsePidVidMi
09/30/2014|09:25:49.822 1C94:728 INFO :: CUccAudioMediaDevice::InternalInitialize - DisplayName set to SoundMAX Integrated Digital High Definition Audio
09/30/2014|09:25:49.847 1C94:728 INFO :: CUccMediaDeviceManager::DeviceAdded - Device was added: id=122467008 name=[Rear Input (SoundMAX Integrated Digital High Definition Audio)]
09/30/2014|09:25:49.847 1C94:728 INFO :: CUccMediaDeviceManager::UpdateTelDeviceAdded - Checking if PnpName \\?\HDAUDIO#FUNC_01&VEN_11D4&DEV_194A&SUBSYS_10280420&REV_1004#4&14b6b4f2&0&0201#{0.0.1.00000000}.{1b4de4b7-2595-45f9-821b-1a0c947e0f2d}#
has EndpointID or not
09/30/2014|09:25:49.847 1C94:728 INFO :: CUccMediaDeviceManager::UpdateTelDeviceAdded - Found endpointID. PnpName without EndpointID is \\?\HDAUDIO#FUNC_01&VEN_11D4&DEV_194A&SUBSYS_10280420&REV_1004#4&14b6b4f2&0&0201#
09/30/2014|09:25:49.847 1C94:728 WARN :: We did not find device based on Name and Moniker match. Let's try to find device based on only name match
09/30/2014|09:25:49.847 1C94:728 INFO :: CUccMediaDeviceManager::InitializeVolumeForDevice: Volume was not found for the new deviceid = Rear Input (SoundMAX Integrated Digital High Definition Audio) in registry, initialized default volume to 26214
09/30/2014|09:25:49.847 1C94:728 INFO :: Function: CUccMediaDeviceManager::GetBoolProperty
09/30/2014|09:25:49.847 1C94:728 TRACE :: Condition failed with 80ee0058: 'spProperty.IsValid()'
09/30/2014|09:25:49.847 1C94:728 INFO :: Function: CUccMediaDeviceManager::GetBoolProperty
09/30/2014|09:25:49.847 1C94:728 TRACE :: Condition failed with 80ee0058: 'spProperty.IsValid()'
09/30/2014|09:25:49.847 1C94:728 INFO :: Function: CUccMediaDeviceManager::GetBoolProperty
09/30/2014|09:25:49.847 1C94:728 TRACE :: Condition failed with 80ee0058: 'spProperty.IsValid()'
09/30/2014|09:25:49.847 1C94:728 TRACE :: CUccMediaManagerEventAdapter::OnMediaPlatformEvent - Processed MPEMT_DevicePnpEvent for 90033120l.
09/30/2014|09:25:49.847 1C94:728 TRACE :: CUccMediaManagerEventAdapter::OnMessage - Processed WM_MMGR_PLATFORM_EVENT.
09/30/2014|09:25:49.847 1C94:728 INFO :: Function: CUccAudioMediaDevice::InternalInitialize
09/30/2014|09:25:49.847 1C94:728 ERROR :: HRESULT API failed: 80004005 = hr. ParsePidVidMi
09/30/2014|09:25:49.847 1C94:728 INFO :: CUccAudioMediaDevice::InternalInitialize - DisplayName set to SoundMAX Integrated Digital High Definition Audio
09/30/2014|09:25:49.860 1C94:728 INFO :: CUccMediaDeviceManager::DeviceAdded - Device was added: id=122458592 name=[Microphone (SoundMAX Integrated Digital High Definition Audio)]
09/30/2014|09:25:49.860 1C94:728 INFO :: CUccMediaDeviceManager::UpdateTelDeviceAdded - Checking if PnpName \\?\HDAUDIO#FUNC_01&VEN_11D4&DEV_194A&SUBSYS_10280420&REV_1004#4&14b6b4f2&0&0201#{0.0.1.00000000}.{c43419f3-e1a3-459c-9d80-5c55b622ad62}#
has EndpointID or not
09/30/2014|09:25:49.860 1C94:728 INFO :: CUccMediaDeviceManager::UpdateTelDeviceAdded - Found endpointID. PnpName without EndpointID is \\?\HDAUDIO#FUNC_01&VEN_11D4&DEV_194A&SUBSYS_10280420&REV_1004#4&14b6b4f2&0&0201#
09/30/2014|09:25:49.860 1C94:728 WARN :: We did not find device based on Name and Moniker match. Let's try to find device based on only name match
09/30/2014|09:25:49.860 1C94:728 INFO :: CUccMediaDeviceManager::InitializeVolumeForDevice: Volume was not found for the new deviceid = Microphone (SoundMAX Integrated Digital High Definition Audio) in registry, initialized default volume to 26214
09/30/2014|09:25:49.860 1C94:728 INFO :: Function: CUccMediaDeviceManager::GetBoolProperty
09/30/2014|09:25:49.860 1C94:728 TRACE :: Condition failed with 80ee0058: 'spProperty.IsValid()'
09/30/2014|09:25:49.860 1C94:728 INFO :: Function: CUccMediaDeviceManager::GetBoolProperty
09/30/2014|09:25:49.860 1C94:728 TRACE :: Condition failed with 80ee0058: 'spProperty.IsValid()'
09/30/2014|09:25:49.860 1C94:728 INFO :: Function: CUccMediaDeviceManager::GetBoolProperty
09/30/2014|09:25:49.860 1C94:728 TRACE :: Condition failed with 80ee0058: 'spProperty.IsValid()'
09/30/2014|09:25:49.860 1C94:728 TRACE :: CUccMediaManagerEventAdapter::OnMediaPlatformEvent - Processed MPEMT_DevicePnpEvent for 90033120l.
09/30/2014|09:25:49.860 1C94:728 TRACE :: CUccMediaManagerEventAdapter::OnMessage - Processed WM_MMGR_PLATFORM_EVENT.
09/30/2014|09:25:49.860 1C94:728 INFO :: Function: CUccAudioMediaDevice::InternalInitialize
09/30/2014|09:25:49.860 1C94:728 ERROR :: HRESULT API failed: 80004005 = hr. ParsePidVidMi
09/30/2014|09:25:49.860 1C94:728 INFO :: CUccAudioMediaDevice::InternalInitialize - DisplayName set to SoundMAX Integrated Digital High Definition Audio
09/30/2014|09:25:49.892 1C94:728 INFO :: CUccMediaDeviceManager::DeviceAdded - Device was added: id=121986704 name=[Speakers (SoundMAX Integrated Digital High Definition Audio)]
09/30/2014|09:25:49.892 1C94:728 INFO :: CUccMediaDeviceManager::UpdateTelDeviceAdded - Checking if PnpName \\?\HDAUDIO#FUNC_01&VEN_11D4&DEV_194A&SUBSYS_10280420&REV_1004#4&14b6b4f2&0&0201#{0.0.0.00000000}.{d12e03a4-4326-4cdf-bc8e-bc85f1c15184}#
has EndpointID or not
09/30/2014|09:25:49.892 1C94:728 INFO :: CUccMediaDeviceManager::UpdateTelDeviceAdded - Found endpointID. PnpName without EndpointID is \\?\HDAUDIO#FUNC_01&VEN_11D4&DEV_194A&SUBSYS_10280420&REV_1004#4&14b6b4f2&0&0201#
09/30/2014|09:25:49.892 1C94:728 WARN :: We did not find device based on Name and Moniker match. Let's try to find device based on only name match
09/30/2014|09:25:49.892 1C94:728 INFO :: CUccMediaDeviceManager::FireTelephonyDeviceCollectionChanged - Telephony device was added type=0x8 name=<[Microphone (SoundMAX Integrated Digital High Definition Audio)], [Speakers (SoundMAX Integrated Digital
High Definition Audio)]>
09/30/2014|09:25:49.893 1C94:728 INFO :: CUccMediaDeviceManager::InitializeVolumeForDevice: Volume was not found for the new deviceid = Speakers (SoundMAX Integrated Digital High Definition Audio) in registry, initialized default volume to 26214
09/30/2014|09:25:49.893 1C94:728 INFO :: CUccMediaDeviceManager::InitializeVolumeForDevice: Volume was not found for the new deviceid = Speakers (SoundMAX Integrated Digital High Definition Audio) in registry, initialized default volume to 26214
09/30/2014|09:25:49.893 1C94:728 INFO :: Function: CUccMediaDeviceManager::GetBoolProperty
09/30/2014|09:25:49.893 1C94:728 TRACE :: Condition failed with 80ee0058: 'spProperty.IsValid()'
09/30/2014|09:25:49.893 1C94:728 INFO :: Function: CUccMediaDeviceManager::GetBoolProperty
09/30/2014|09:25:49.893 1C94:728 TRACE :: Condition failed with 80ee0058: 'spProperty.IsValid()'
09/30/2014|09:25:49.893 1C94:728 INFO :: Function: CUccMediaDeviceManager::GetBoolProperty
09/30/2014|09:25:49.893 1C94:728 TRACE :: Condition failed with 80ee0058: 'spProperty.IsValid()'
09/30/2014|09:25:49.893 1C94:728 INFO :: Function: CUccMediaDeviceManager::GetBoolProperty
09/30/2014|09:25:49.893 1C94:728 TRACE :: Condition failed with 80ee0058: 'spProperty.IsValid()'
09/30/2014|09:25:49.893 1C94:728 INFO :: Function: CUccMediaDeviceManager::GetBoolProperty
09/30/2014|09:25:49.893 1C94:728 TRACE :: Condition failed with 80ee0058: 'spProperty.IsValid()'
09/30/2014|09:25:49.893 1C94:728 INFO :: CUccMediaDeviceManager::FireDeviceChanged - Default device changed to <Microphone (SoundMAX Integrated Digital High Definition Audio)> for category=2 media=1 direction=1 reason=2
09/30/2014|09:25:49.893 1C94:728 INFO :: CUccMediaDeviceManager::FireDeviceChanged - Selected device changed to <Microphone (SoundMAX Integrated Digital High Definition Audio)> for category=2 media=1 direction=1 reason=2
09/30/2014|09:25:49.893 1C94:728 INFO :: CUccMediaDeviceManager::FireDeviceChanged - Default device changed to <Speakers (SoundMAX Integrated Digital High Definition Audio)> for category=2 media=1 direction=2 reason=2
09/30/2014|09:25:49.893 1C94:728 INFO :: CUccMediaDeviceManager::FireDeviceChanged - Selected device changed to <Speakers (SoundMAX Integrated Digital High Definition Audio)> for category=2 media=1 direction=2 reason=2
09/30/2014|09:25:49.893 1C94:728 INFO :: CUccMediaDeviceManager::FireTelephonyDeviceChanged - Default telephony device changed to type=0x8 name=<[Microphone (SoundMAX Integrated Digital High Definition Audio)], [Speakers (SoundMAX Integrated Digital
High Definition Audio)]>
09/30/2014|09:25:49.893 1C94:728 INFO :: CUccMediaDeviceManager::FireTelephonyDeviceChanged - Selected telephony device changed to type=0x8 name=<[Microphone (SoundMAX Integrated Digital High Definition Audio)], [Speakers (SoundMAX Integrated Digital
High Definition Audio)]>
09/30/2014|09:25:49.893 1C94:728 INFO :: CUccMediaDeviceManager::FireDeviceChanged - Default device changed to <Speakers (SoundMAX Integrated Digital High Definition Audio)> for category=3 media=1 direction=2 reason=2
09/30/2014|09:25:49.893 1C94:728 INFO :: CUccMediaDeviceManager::FireDeviceChanged - Selected device changed to <Speakers (SoundMAX Integrated Digital High Definition Audio)> for category=3 media=1 direction=2 reason=2
09/30/2014|09:25:49.893 1C94:728 TRACE :: CUccMediaManagerEventAdapter::OnMediaPlatformEvent - Processed MPEMT_DevicePnpEvent for 90033120l.
09/30/2014|09:25:49.893 1C94:728 TRACE :: CUccMediaManagerEventAdapter::OnMessage - Processed WM_MMGR_PLATFORM_EVENT.
09/30/2014|09:25:49.953 1C94:728 INFO :: CUccServerEndpoint::Initialize - This endpoint is sharing presentity data.
09/30/2014|09:25:49.953 1C94:728 INFO :: CUccEndpoint::put_TelephonyTypewrite - Set TTY enabled to false
09/30/2014|09:27:10.301 1C94:728 INFO :: CUccPlatform::WriteStreamToLog:
09/30/2014|09:27:10.301 1C94:728 INFO :: <?xml version="1.0" encoding="UTF-8"?>
<root>
<Login>
    <Info><![CDATA[Created DefaultCredential: CManagedCredential[DEFAULT this=00000000056B47A0]]]></Info>
    <Info><![CDATA[Adding new managed cred CManagedCredential[DEFAULT this=00000000056B47A0]]]></Info>
    <Info><![CDATA[Created DefaultProxyCredential: CManagedCredential[DEFAULT this=00000000056B48F0]]]></Info>
    <Info><![CDATA[Adding new managed cred CManagedCredential[DEFAULT this=00000000056B48F0]]]></Info>
    <Info><![CDATA[GetBestManagedCredentialByType return the cred: 0000000000000000, type:specific, userId:PHO]]></Info>
    <Info><![CDATA[GetBestManagedCredentialByType return the cred: 0000000000000000, type:certificate, userId:OCS]]></Info>
    <Info><![CDATA[Bootstrap task queued]]></Info>
    <Info><![CDATA[Starting bootstrap task: baseUrl=, pinBased=0, forceDownloadRootCert=0, deviceId=F5331D57-7E19-5E17-80BC-05A4E02348F2, credType=0, cert=0000000000000000]]></Info>
    <Info><![CDATA[Changed CBootstrapper status [10000] -> [10000]]]></Info>
    <Info><![CDATA[Bootstrap task completed with hr=0x0]]></Info>
    <Info><![CDATA[Changed CBootstrapper status [10000] -> [10006]]]></Info>
    <Lync-autodiscovery>
      <Info><![CDATA[GetBestManagedCredentialByType return the cred: 0000000000000000, type:specific, userId:LAD]]></Info>
      <Info><![CDATA[Discovery request sent to URL http://[email protected], txn (000000000A9B8BD0), task(000000000E1B56E0)]]></Info>
      <Info><![CDATA[GetBestManagedCredentialByType return the cred: 0000000000000000, type:specific, userId:LAD]]></Info>
      <Info><![CDATA[Discovery request sent to URL https://[email protected], txn (000000000A9B8C10), task(000000000E1B5A60)]]></Info>
      <Info><![CDATA[GetBestManagedCredentialByType return the cred: 0000000000000000, type:specific, userId:LAD]]></Info>
      <Info><![CDATA[Discovery request sent to URL https://[email protected], txn (000000000A9B8BF0), task(000000000E1B5C20)]]></Info>
      <Info><![CDATA[GetBestManagedCredentialByType return the cred: 0000000000000000, type:specific, userId:LAD]]></Info>
      <Info><![CDATA[Discovery request sent to URL http://[email protected], txn (000000000A9B8C30), task(000000000E1B5DE0)]]></Info>
      <Info><![CDATA[
Starting LogonSession...
   Local interfaces: count=1, allExternal=0, someInternal=0, backend=0
   Using loaded endpoint config
InitialEndpointConfig calculated...
   networksAvailable=1
   cacheAvailable=0
   takenFromCache =0
Doing logon attempt with data:
   currState=10
   [email protected]
   server=<auto-discovered name>, internal
   authModes=0x1000c
   with default Cred
   proxyAuthModes=0x3f
   epFlags=c8
   withAutoRetrials=0
   credsAvailability=valid
   redirectedServersList=
   newState=14
   statusCode=0]]></Info>
      <Info><![CDATA[CLogonCredentialManager::GetProxyCredentials()Requesting credential user 0x0000000007404D90 id=15 asking for credentials with ProxyChallengeDetails[authModes=0, firewallName=, realm=]]]></Info>
      <Info><![CDATA[CLogonCredentialManager::GetProxyCredentials()Requesting credential user 0x0000000007404D90 id=15 asking for credentials with ProxyChallengeDetails[authModes=0, firewallName=, realm=]]]></Info>
      <Info><![CDATA[CLogonCredentialManager::GetProxyCredentials()Requesting credential user 0x0000000007404D90 id=15 asking for credentials with ProxyChallengeDetails[authModes=0, firewallName=, realm=]]]></Info>
      <Info><![CDATA[CLogonCredentialManager::GetProxyCredentials()Requesting credential user 0x0000000007404D90 id=15 asking for credentials with ProxyChallengeDetails[authModes=0, firewallName=, realm=]]]></Info>
      <Info><![CDATA[task(000000000E1B56E0) is parsing autodiscovery response <?xml version="1.0" encoding="utf-8"?><AutodiscoverResponse xmlns:xsd="http://www.w3.org/2001/XMLSchema"
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" AccessLocation="Internal"><Root><Link token="Domain" href="https://pollnc003.mydomain.pvt/Autodiscover/AutodiscoverService.svc/root/domain?originalDomain=mydomain.com"
/><Link token="User" href="https://pollnc003.mydomain.pvt/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=mydomain.com" /><Link token="Self" href="https://pollnc003.mydomain.pvt/Autodiscover/AutodiscoverService.svc/root?originalDomain=mydomain.com"
/><Link token="OAuth" href="https://pollnc003.mydomain.pvt/Autodiscover/AutodiscoverService.svc/root/oauth/user?originalDomain=mydomain.com" /><Link token="External/XFrame" href="https://lyncweb.mydomain.com/Autodiscover/XFrame/XFrame.html"
/><Link token="Internal/XFrame" href="https://pollnc003.mydomain.pvt/Autodiscover/XFrame/XFrame.html" /><Link token="XFrame" href="https://lyncweb.mydomain.com/Autodiscover/XFrame/XFrame.html" /></Root></AutodiscoverResponse>]]></Info>
      <Info><![CDATA[task(000000000E1B5DE0) is parsing autodiscovery response <?xml version="1.0" encoding="utf-8"?><AutodiscoverResponse xmlns:xsd="http://www.w3.org/2001/XMLSchema"
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" AccessLocation="Internal"><Root><Link token="Domain" href="https://pollnc003.mydomain.pvt/Autodiscover/AutodiscoverService.svc/root/domain?originalDomain=mydomain.com"
/><Link token="User" href="https://pollnc003.mydomain.pvt/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=mydomain.com" /><Link token="Self" href="https://pollnc003.mydomain.pvt/Autodiscover/AutodiscoverService.svc/root?originalDomain=mydomain.com"
/><Link token="OAuth" href="https://pollnc003.mydomain.pvt/Autodiscover/AutodiscoverService.svc/root/oauth/user?originalDomain=mydomain.com" /><Link token="External/XFrame" href="https://lyncweb.mydomain.com/Autodiscover/XFrame/XFrame.html"
/><Link token="Internal/XFrame" href="https://pollnc003.mydomain.pvt/Autodiscover/XFrame/XFrame.html" /><Link token="XFrame" href="https://lyncweb.mydomain.com/Autodiscover/XFrame/XFrame.html" /></Root></AutodiscoverResponse>]]></Info>
      <Info><![CDATA[CLogonCredentialManager::GetProxyCredentials()Requesting credential user 0x0000000007404D90 id=15 asking for credentials with ProxyChallengeDetails[authModes=0, firewallName=, realm=]]]></Info>
      <Info><![CDATA[CLogonCredentialManager::GetProxyCredentials()Requesting credential user 0x0000000007404D90 id=15 asking for credentials with ProxyChallengeDetails[authModes=0, firewallName=, realm=]]]></Info>
      <Info><![CDATA[task(000000000E1B5C20) is parsing autodiscovery response <?xml version="1.0" encoding="utf-8"?><AutodiscoverResponse xmlns:xsd="http://www.w3.org/2001/XMLSchema"
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" AccessLocation="Internal"><Root><Link token="Domain" href="https://pollnc003.mydomain.pvt/Autodiscover/AutodiscoverService.svc/root/domain?originalDomain=mydomain.com"
/><Link token="User" href="https://pollnc003.mydomain.pvt/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=mydomain.com" /><Link token="Self" href="https://pollnc003.mydomain.pvt/Autodiscover/AutodiscoverService.svc/root?originalDomain=mydomain.com"
/><Link token="OAuth" href="https://pollnc003.mydomain.pvt/Autodiscover/AutodiscoverService.svc/root/oauth/user?originalDomain=mydomain.com" /><Link token="External/XFrame" href="https://lyncweb.mydomain.com/Autodiscover/XFrame/XFrame.html"
/><Link token="Internal/XFrame" href="https://pollnc003.mydomain.pvt/Autodiscover/XFrame/XFrame.html" /><Link token="XFrame" href="https://lyncweb.mydomain.com/Autodiscover/XFrame/XFrame.html" /></Root></AutodiscoverResponse>]]></Info>
      <Info><![CDATA[CLogonCredentialManager::GetProxyCredentials()Requesting credential user 0x0000000007404D90 id=15 asking for credentials with ProxyChallengeDetails[authModes=0, firewallName=, realm=]]]></Info>
      <Info><![CDATA[Discovery request sent to URL https://pollnc003.mydomain.pvt/Autodiscover/Aut
09/30/2014|09:27:10.301 1C94:728 INFO :: CUccPlatform::WriteStreamToLog:
09/30/2014|09:27:10.301 1C94:728 INFO :: odiscoverService.svc/root/[email protected], txn (000000000A9B8BD0), task(000000000E1B56E0)]]></Info>
      <Info><![CDATA[CLogonCredentialManager::GetProxyCredentials()Requesting credential user 0x0000000007404D90 id=15 asking for credentials with ProxyChallengeDetails[authModes=0, firewallName=, realm=]]]></Info>
      <Info><![CDATA[Discovery request sent to URL https://pollnc003.mydomain.pvt/Autodiscover/AutodiscoverService.svc/root/[email protected], txn (000000000A9B8C30), task(000000000E1B5DE0)]]></Info>
      <Info><![CDATA[CLogonCredentialManager::GetProxyCredentials()Requesting credential user 0x0000000007404D90 id=15 asking for credentials with ProxyChallengeDetails[authModes=0, firewallName=, realm=]]]></Info>
      <Info><![CDATA[this request needs authentication, trying webticket from: https://pollnc003.mydomain.pvt/WebTicket/WebTicketService.svc]]></Info>
      <Get-NewWebTicket>
        <Info><![CDATA[ExecuteWithMetadataInternal, asyncContext=00000000076CB950,
context: WebRequest context@ :238516128
MethodType:9
ExecutionComplete? :0
Callback@ :00000000076B6088
AsyncHResult:0
TargetUri:https://pollnc003.mydomain.pvt/WebTicket/WebTicketService.svc
OperationName:http://tempuri.org/:IWebTicketService
.]]></Info>
        <Info><![CDATA[Executing wws method with no auth auth, asyncContext=00000000076CB950,
context: WebRequest context@ :237671712
MethodType:0
ExecutionComplete? :0
Callback@ :00000000076FA0C0
AsyncHResult:0
TargetUri:https://pollnc003.mydomain.pvt/WebTicket/WebTicketService.svc/mex
.]]></Info>
        <Info><![CDATA[CLogonCredentialManager::GetProxyCredentials()Requesting credential user 0x0000000007404D90 id=15 asking for credentials with ProxyChallengeDetails[authModes=0, firewallName=, realm=]]]></Info>
        <Info><![CDATA[Discovery request sent to URL https://pollnc003.mydomain.pvt/Autodiscover/AutodiscoverService.svc/root/[email protected], txn (000000000A9B8BD0), task(000000000E1B56E0)]]></Info>
        <Info><![CDATA[this request needs authentication, trying webticket from: https://pollnc003.mydomain.pvt/WebTicket/WebTicketService.svc]]></Info>
        <Info><![CDATA[Discovery request sent to URL https://pollnc003.mydomain.pvt/Autodiscover/AutodiscoverService.svc/root/[email protected], txn (000000000A9B8C30), task(000000000E1B5DE0)]]></Info>
        <Info><![CDATA[Discovery request sent to URL https://pollnc003.mydomain.pvt/Autodiscover/AutodiscoverService.svc/root/[email protected], txn (000000000A9B8BF0), task(000000000E1B5C20)]]></Info>
        <Info><![CDATA[CLogonCredentialManager::GetProxyCredentials()Requesting credential user 0x0000000007404D90 id=15 asking for credentials with ProxyChallengeDetails[authModes=0, firewallName=, realm=]]]></Info>
        <Info><![CDATA[this request needs authentication, trying webticket from: https://pollnc003.mydomain.pvt/WebTicket/WebTicketService.svc]]></Info>
        <Info><![CDATA[Discovery request sent to URL https://pollnc003.mydomain.pvt/Autodiscover/AutodiscoverService.svc/root/[email protected], txn (000000000A9B8BF0), task(000000000E1B5C20)]]></Info>
        <Info><![CDATA[task(000000000E1B5A60) is parsing autodiscovery response <?xml version="1.0" encoding="utf-8"?><AutodiscoverResponse xmlns:xsd="http://www.w3.org/2001/XMLSchema"
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" AccessLocation="Internal"><Root><Link token="Domain" href="https://pollnc003.mydomain.pvt/Autodiscover/AutodiscoverService.svc/root/domain?originalDomain=mydomain.com"
/><Link token="User" href="https://pollnc003.mydomain.pvt/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=mydomain.com" /><Link token="Self" href="https://pollnc003.mydomain.pvt/Autodiscover/AutodiscoverService.svc/root?originalDomain=mydomain.com"
/><Link token="OAuth" href="https://pollnc003.mydomain.pvt/Autodiscover/AutodiscoverService.svc/root/oauth/user?originalDomain=mydomain.com" /><Link token="External/XFrame" href="https://lyncweb.mydomain.com/Autodiscover/XFrame/XFrame.html"
/><Link token="Internal/XFrame" href="https://pollnc003.mydomain.pvt/Autodiscover/XFrame/XFrame.html" /><Link token="XFrame" href="https://lyncweb.mydomain.com/Autodiscover/XFrame/XFrame.html" /></Root></AutodiscoverResponse>]]></Info>
        <Info><![CDATA[CLogonCredentialManager::GetProxyCredentials()Requesting credential user 0x0000000007404D90 id=15 asking for credentials with ProxyChallengeDetails[authModes=0, firewallName=, realm=]]]></Info>
        <Info><![CDATA[Discovery request sent to URL https://pollnc003.mydomain.pvt/Autodiscover/AutodiscoverService.svc/root/[email protected], txn (000000000A9B8C10), task(000000000E1B5A60)]]></Info>
        <Info><![CDATA[CLogonCredentialManager::GetProxyCredentials()Requesting credential user 0x0000000007404D90 id=15 asking for credentials with ProxyChallengeDetails[authModes=0, firewallName=, realm=]]]></Info>
        <Info><![CDATA[this request needs authentication, trying webticket from: https://pollnc003.mydomain.pvt/WebTicket/WebTicketService.svc]]></Info>
        <Info><![CDATA[Discovery request sent to URL https://pollnc003.mydomain.pvt/Autodiscover/AutodiscoverService.svc/root/[email protected], txn (000000000A9B8C10), task(000000000E1B5A60)]]></Info>
        <Info><![CDATA[Executing wws method with no auth auth, asyncContext=00000000076CB950,
context: WebRequest context@ :237671712
MethodType:0
ExecutionComplete? :1
Callback@ :00000000076FA0C0
AsyncHResult:3d0000
TargetUri:https://pollnc003.mydomain.pvt/WebTicket/WebTicketService.svc/mex
.]]></Info>
        <Info><![CDATA[ExecuteWithMetadataInternal, asyncContext=00000000076CB950,
context: WebRequest context@ :238516128
MethodType:9
ExecutionComplete? :0
Callback@ :00000000076B6088
AsyncHResult:3d0000
TargetUri:https://pollnc003.mydomain.pvt/WebTicket/WebTicketService.svc
OperationName:http://tempuri.org/:IWebTicketService
.]]></Info>
        <Info><![CDATA[GetBestManagedCredentialByType return the cred: 0000000000000000, type:certificate, userId:LAD]]></Info>
        <Info><![CDATA[Executing wws method with windows auth auth, asyncContext=00000000076CB950,
context: WebRequest context@ :238516128
MethodType:4
ExecutionComplete? :0
Callback@ :00000000076B6088
AsyncHResult:3d0000
TargetUri:https://pollnc003.mydomain.pvt/WebTicket/WebTicketService.svc
OperationName:http://tempuri.org/:IWebTicketService
.]]></Info>
        <Info><![CDATA[CLogonCredentialManager::GetProxyCredentials()Requesting credential user 0x0000000007404D90 id=15 asking for credentials with ProxyChallengeDetails[authModes=0, firewallName=, realm=]]]></Info>
        <Info><![CDATA[Default Windows credential obtained for context=00000000076CB950.]]></Info>
        <ExecuteWithMetadataInternal>
          <SequenceID>1.1.1.1.1</SequenceID>
          <hr>0x3d0000</hr>
        </ExecuteWithMetadataInternal>
        <ExecuteWithWindowsOrNoAuthInternal>
          <SequenceID>1.1.1.1.2</SequenceID>
          <hr>0x0</hr>
        </ExecuteWithWindowsOrNoAuthInternal>
        <Info><![CDATA[Executing wws method with windows auth auth, asyncContext=00000000076CB950,
context: WebRequest context@ :238516128
MethodType:4
ExecutionComplete? :1
Callback@ :00000000076B6088
AsyncHResult:80f10041
TargetUri:https://pollnc003.mydomain.pvt/WebTicket/WebTicketService.svc
OperationName:http://tempuri.org/:IWebTicketService
Error:
There was an error communicating with the endpoint at 'https://pollnc003.mydomain.pvt/WebTicket/WebTicketService.svc'.
The server returned HTTP status code '401 (0x191)'
09/30/2014|09:27:10.302 1C94:728 INFO :: CUccPlatform::WriteStreamToLog:
09/30/2014|09:27:10.302 1C94:728 INFO :: with text 'Unauthorized'.
The requested resource requires user authentication.
.]]></Info>
        <Info><![CDATA[Logon success state 2 reported by user id=LAD (adjusted=LAD) on CManagedCredential[DEFAULT this=00000000056B47A0]]]></Info>
        <Info><![CDATA[CLogonCredentialManager::GetProxyCredentials()Requesting credential user 0x0000000007404D90 id=15 asking for credentials with ProxyChallengeDetails[authModes=0, firewallName=, realm=]]]></Info>
        <Info><![CDATA[CLogonCredentialManager::QueryForSpecificCreds() Credential user 0x0000000007404D90 id=15 querying for specific credentials, credSuccess=0, targetName=Microsoft_OC1:[email protected]:specific:LAD:1]]></Info>
        <ExecuteWithWindowsOrNoAuthInternal>
          <SequenceID>1.1.1.1.3</SequenceID>
          <hr>0x3d0000</hr>
        </ExecuteWithWindowsOrNoAuthInternal>
        <Info><![CDATA[Created CManagedCredential[SPECIFIC this=000000000E18A2A0, domain=mydomain, userName=]]]></Info>
        <Info><![CDATA[Adding new managed cred CManagedCredential[SPECIFIC this=000000000E18A2A0, domain=mydomain, userName=]]]></Info>
        <Info><![CDATA[GetBestManagedCredentialByType return the cred: 0000000000000000, type:specific, userId:OCS]]></Info>
        <Info><![CDATA[
    ACTION : RESUME SIGNIN AFTER NEW CRED
Doing logon attempt with data:
   currState=20
   [email protected]
   server=<auto-discovered name>, internal
   authModes=0x1000c
   with default Cred
   proxyAuthModes=0x3f
   epFlags=c8
   withAutoRetrials=0
   credsAvailability=valid
   redirectedServersList=
   newState=14
   statusCode=1]]></Info>
        <Info><![CDATA[Specific Windows credential obtained for context=00000000076CB950.]]></Info>
        <Info><![CDATA[Executing wws method with windows auth auth, asyncContext=00000000076CB950,
context: WebRequest context@ :238516128
MethodType:4
ExecutionComplete? :0
Callback@ :00000000076B6088
AsyncHResult:3d0000
TargetUri:https://pollnc003.mydomain.pvt/WebTicket/WebTicketService.svc
OperationName:http://tempuri.org/:IWebTicketService
.]]></Info>
        <Info><![CDATA[CLogonCredentialManager::GetProxyCredentials()Requesting credential user 0x0000000007404D90 id=15 asking for credentials with ProxyChallengeDetails[authModes=0, firewallName=, realm=]]]></Info>
        <ExecuteWithWindowsOrNoAuthInternal>
          <SequenceID>1.1.1.1.4</SequenceID>
          <hr>0x3d0000</hr>
        </ExecuteWithWindowsOrNoAuthInternal>
        <Info><![CDATA[Executing wws method with windows auth auth, asyncContext=00000000076CB950,
context: WebRequest context@ :238516128
MethodType:4
ExecutionComplete? :1
Callback@ :00000000076B6088
AsyncHResult:80f10041
TargetUri:https://pollnc003.mydomain.pvt/WebTicket/WebTicketService.svc
OperationName:http://tempuri.org/:IWebTicketService
Error:
There was an error communicating with the endpoint at 'https://pollnc003.mydomain.pvt/WebTicket/WebTicketService.svc'.
The server returned HTTP status code '401 (0x191)' with text 'Unauthorized'.
The requested resource requires user authentication.
.]]></Info>
        <Info><![CDATA[Logon success state 2 reported by user id=LAD (adjusted=LAD) on CManagedCredential[SPECIFIC this=000000000E18A2A0, domain=mydomain, userName=]]]></Info>
        <Info><![CDATA[CLogonCredentialManager::GetProxyCredentials()Requesting credential user 0x0000000007404D90 id=15 asking for credentials with ProxyChallengeDetails[authModes=0, firewallName=, realm=]]]></Info>
        <Info><![CDATA[CLogonCredentialManager::QueryForSpecificCreds() Credential user 0x0000000007404D90 id=15 querying for specific credentials, credSuccess=2, targetName=Microsoft_OC1:[email protected]:specific:LAD:1]]></Info>
        <ExecuteWithWindowsOrNoAuthInternal>
          <SequenceID>1.1.1.1.5</SequenceID>
          <hr>0x3d0000</hr>
        </ExecuteWithWindowsOrNoAuthInternal>
        <Info><![CDATA[Created CManagedCredential[SPECIFIC this=000000000E33F360, domain=mydomain, userName=]]]></Info>
        <Info><![CDATA[Adding new managed cred CManagedCredential[SPECIFIC this=000000000E33F360, domain=mydomain, userName=]]]></Info>
        <Info><![CDATA[GetBestManagedCredentialByType return the cred: 0000000000000000, type:specific, userId:OCS]]></Info>
        <Info><![CDATA[
    ACTION : RESUME SIGNIN AFTER NEW CRED
Doing logon attempt with data:
   currState=20
   [email protected]
   server=<auto-discovered name>, internal
   authModes=0x1000c
   with default Cred
   proxyAuthModes=0x3f
   epFlags=c8
   withAutoRetrials=0
   credsAvailability=valid
   redirectedServersList=
   newState=14
   statusCode=1]]></Info>
        <Info><![CDATA[Specific Windows credential obtained for context=00000000076CB950.]]></Info>
        <Info><![CDATA[Executing wws method with windows auth auth, asyncContext=00000000076CB950,
context: WebRequest context@ :238516128
MethodType:4
ExecutionComplete? :0
Callback@ :00000000076B6088
AsyncHResult:3d0000
TargetUri:https://pollnc003.mydomain.pvt/WebTicket/WebTicketService.svc
OperationName:http://tempuri.org/:IWebTicketService
.]]></Info>
        <Info><![CDATA[CLogonCredentialManager::GetProxyCredentials()Requesting credential user 0x0000000007404D90 id=15 asking for credentials with ProxyChallengeDetails[authModes=0, firewallName=, realm=]]]></Info>
        <ExecuteWithWindowsOrNoAuthInternal>
          <SequenceID>1.1.1.1.6</SequenceID>
          <hr>0x3d0000</hr>
        </ExecuteWithWindowsOrNoAuthInternal>
        <Info><![CDATA[Executing wws method with windows auth auth, asyncContext=00000000076CB950,
context: WebRequest context@ :238516128
MethodType:4
ExecutionComplete? :1
Callback@ :00000000076B6088
AsyncHResult:80f10041
TargetUri:https://pollnc003.mydomain.pvt/WebTicket/WebTicketService.svc
OperationName:http://tempuri.org/:IWebTicketService
Error:
There was an error communicating with the endpoint at 'https://pollnc003.mydomain.pvt/WebTicket/WebTicketService.svc'.
The server returned HTTP status code '401 (0x191)' with text 'Unauthorized'.
The requested resource requires user authentication.
.]]></Info>
        <Info><![CDATA[Logon success state 2 reported by user id=LAD (adjusted=LAD) on CManagedCredential[SPECIFIC this=000000000E18A2A0, domain=mydomain, userName=]]]></Info>
        <Info><![CDATA[CLogonCredentialManager::GetProxyCredentials()Requesting credential user 0x0000000007404D90 id=15 asking for credentials with ProxyChallengeDetails[authModes=0, firewallName=, realm=]]]></Info>
        <Info><![CDATA[CLogonCredentialManager::QueryForSpecificCreds() Credential user 0x0000000007404D90 id=15 querying for specific credentials, credSuccess=2, targetName=Microsoft_OC1:[email protected]:specific:LAD:1]]></Info>
        <ExecuteWithWindowsOrNoAuthInternal>
          <SequenceID>1.1.1.1.7</SequenceID>
          <hr>0x3d0000</hr>
        </ExecuteWithWindowsOrNoAuthInternal>
        <SequenceID>1.1.1.1</SequenceID>
        <hr>0x1</hr>
      </Get-NewWebTicket>
      <SequenceID>1.1.1</SequenceID>
      <hr>0x1</hr>
    </Lync-autodiscovery>
    <SequenceID>1.1</SequenceID>
    <hr>0x1</hr>
</Login>
</root>

Error when logging into IC Web Client - CRM 5.0

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