Error when making an image backup to external harddrive: Files on Z-drive unable to access.

Hello, this is the 3rd time I have this problem. Every time after a major Windows (mine is Vista) update R&R does no longer work.
When I start to create a full image back-up I get some 2 times 5 error messages saying something like: Unable to access or copy to/from
5 times the message z:\tvtos\winpe.wim error 1393 = disk structure problem er something
5 times the message z:\Preload\drivers\E1e5032.SYS Error 5 no access
I may or may not get a message: " Fcopier MFC application is not functioning" (during the copy to/from z: ),
then after 30 minutes the backup gets cancelled automatically.
I assume the Z disk is a virtual memory disk.
I had stopped my virusprotection, firewall software.
I have run this as Administartor
The problem is the same when I run the R&R as Administrator ( I am).
Then after tens of minutes the backup operation gets automatically cancelled.
I have not been able to find a fix for this problem, but before it was fixed by a Lenovo R&R update.
Thanks,

Lenovo Toolbox Warning:
No system backup has been made for the past 212 days.. and counting
I really do not understand this Lenovo support attitude. How can anybody that is customer focused and enjoys his/her job, just fully ignore a customer problems ??
Only one retired employee that is interested (thanks for that) but can not do much.

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