Error when making purchases

It says that I need to confirm the card associated with the account and its a free game im downloading put the credit card info in to confirm and it says payment method was declined and then it says contact apple support, I also have a gift card loaded to the account that has $9 and change on it as well.

Welcome to the Apple Community.
Did you follow the instructions in the message and contact Apple, which you can do through iTunes Store Support. If Apple have asked you to contact them, then the issue can only be resolved by them.

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