Error when opening/editing a document/excel file in sharepoint

Question

I have a sharepoint site that has Office Web Apps enabled. I am also using MS Office 2010. Can you please help me solve this problem?
Here are my steps when I encounter this error:
1. Click ok the document - this will open the document in the browser
2. In the document (opened in browser) click 'Open in Word' - this will open Microsoft Office Word and will ask for credentials
3. I will enter my valid credentialls - Upon entering my credentials for the first time, it will load the document however, after it loads the document, another login window appears again,
the error here is that it keeps on asking me for credentials, the login window keeps on popping out upon clicking on the OK button, if I click on Cancel it will close the login window.
4. In the office document, click Edit Document - an error will appear saying 'A problem occured while connecting to server'
----------------------- Sharepoint Newbie

Answer 1

Hi,
Add you site in trusted zone of your IE and
Open Tools/Internet Options/Connections/LAN Settings and uncheck "Automatically Detect Settings"
See this thread for more info:
http://social.technet.microsoft.com/Forums/en-US/sharepointadminlegacy/thread/4667a58c-a42e-44d2-8bb3-75db0aff5ba4
Also try with another browser or in different machine.
Let us know your result
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