Error when opening file; see image for details

I receive the following error when opening an ai file that was emailed to me.

sk the sender to ZIP the file before sending and then send again.

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  • Error when opening Canon Raw images.....Photoshop CC2014

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  • Indesign CC view error when opening file

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  • Error when opening files on fileserver

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  • Error when opening files

    When I open a ditamap and then open one of the files within the ditamap, the file takes several minutes to open (literally). The Frame console shows why -- it's generating dozens of error messages such as the partial list below.
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    DITA+FM ERROR: File: C:\dev\xpm_source\doc_source\Frame_source_files\base\base__about_perspectives.xml - Unable to open referenced file: C:\dev\dev\xpm_checkin\doc\reuse_library\glossary.xml
    DITA+FM ERROR: File: C:\dev\xpm_source\doc_source\Frame_source_files\base\base__about_collections.xml - Unable to open referenced file: C:\dev\dev\xpm_checkin\doc\reuse_library\glossary.xml
    DITA+FM ERROR: Specified FileOpenClient not installed.: C:\dev\xpm_source\doc_source\Frame_source_files\base\base__managing_saved_collections.xml - Unable to resolve link
    DITA+FM ERROR: Specified FileOpenClient not installed.: C:\dev\xpm_source\doc_source\Frame_source_files\base\base__managing_saved_collections.xml - Unable to resolve link
    DITA+FM ERROR: File: C:\dev\xpm_source\doc_source\Frame_source_files\base\base__about_perspectives.xml - Unable to open referenced file: C:\dev\dev\xpm_checkin\doc\reuse_library\glossary.xml
    DITA+FM ERROR: File: C:\dev\xpm_source\doc_source\Frame_source_files\base\base__about_collections.xml - Unable to open referenced file: C:\dev\dev\xpm_checkin\doc\reuse_library\glossary.xml
    DITA+FM ERROR: Specified FileOpenClient not installed.: C:\dev\xpm_source\doc_source\Frame_source_files\base\base__managing_saved_collections.xml - Unable to resolve link
    DITA+FM ERROR: Specified FileOpenClient not installed.: C:\dev\xpm_source\doc_source\Frame_source_files\base\base__managing_saved_collections.xml - Unable to resolve link
    DITA+FM ERROR: File: C:\dev\xpm_source\doc_source\Frame_source_files\base\base__about_perspectives.xml - Unable to open referenced file: C:\dev\dev\xpm_checkin\doc\reuse_library\glossary.xml
    DITA+FM ERROR: File: C:\dev\xpm_source\doc_source\Frame_source_files\base\base__about_collections.xml - Unable to open referenced file: C:\dev\dev\xpm_checkin\doc\reuse_library\glossary.xml
    DITA+FM ERROR: Specified FileOpenClient not installed.: C:\dev\xpm_source\doc_source\Frame_source_files\base\base__managing_saved_collections.xml - Unable to resolve link
    DITA+FM ERROR: Specified FileOpenClient not installed.: C:\dev\xpm_source\doc_source\Frame_source_files\base\base__managing_saved_collections.xml - Unable to resolve link
    DITA+FM ERROR: File: C:\dev\xpm_source\doc_source\Frame_source_files\base\base__about_collections.xml - Unable to open referenced file: C:\dev\dev\xpm_checkin\doc\reuse_library\glossary.xml
    DITA+FM ERROR: Specified FileOpenClient not installed.: C:\dev\xpm_source\doc_source\Frame_source_files\base\base__managing_saved_collections.xml - Unable to resolve link
    DITA+FM ERROR: Specified FileOpenClient not installed.: C:\dev\xpm_source\doc_source\Frame_source_files\base\base__managing_saved_collections.xml - Unable to resolve link
    DITA+FM ERROR: File: C:\dev\xpm_source\doc_source\Frame_source_files\base\base__about_collections.xml - Unable to open referenced file: C:\dev\dev\xpm_checkin\doc\reuse_library\glossary.xml
    DITA+FM ERROR: Specified FileOpenClient not installed.: C:\dev\xpm_source\doc_source\Frame_source_files\base\base__managing_saved_collections.xml - Unable to resolve link
    DITA+FM ERROR: Specified FileOpenClient not installed.: C:\dev\xpm_source\doc_source\Frame_source_files\base\base__managing_saved_collections.xml - Unable to resolve link
    DITA+FM ERROR: File: C:\dev\xpm_source\doc_source\Frame_source_files\base\base__about_collections.xml - Unable to open referenced file: C:\dev\dev\xpm_checkin\doc\reuse_library\glossary.xml
    DITA+FM ERROR: Specified FileOpenClient not installed.: C:\dev\xpm_source\doc_source\Frame_source_files\base\base__managing_saved_collections.xml - Unable to resolve link
    DITA+FM ERROR: Specified FileOpenClient not installed.: C:\dev\xpm_source\doc_source\Frame_source_files\base\base__managing_saved_collections.xml - Unable to resolve link
    DITA+FM ERROR: File: C:\dev\xpm_source\doc_source\Frame_source_files\base\base__about_collections.xml - Unable to open referenced file: C:\dev\dev\xpm_checkin\doc\reuse_library\glossary.xml
    DITA+FM ERROR: Specified FileOpenClient not installed.: C:\dev\xpm_source\doc_source\Frame_source_files\base\base__managing_saved_collections.xml - Unable to resolve link
    DITA+FM ERROR: Specified FileOpenClient not installed.: C:\dev\xpm_source\doc_source\Frame_source_files\base\base__managing_saved_collections.xml - Unable to resolve link
    DITA+FM ERROR: File: C:\dev\xpm_source\doc_source\Frame_source_files\base\base__about_collections.xml - Unable to open referenced file: C:\dev\dev\xpm_checkin\doc\reuse_library\glossary.xml
    DITA+FM ERROR: Specified FileOpenClient not installed.: C:\dev\xpm_source\doc_source\Frame_source_files\base\base__managing_saved_collections.xml - Unable to resolve link
    DITA+FM ERROR: Specified FileOpenClient not installed.: C:\dev\xpm_source\doc_source\Frame_source_files\base\base__managing_saved_collections.xml - Unable to resolve link
    DITA+FM ERROR: File: C:\dev\xpm_source\doc_source\Frame_source_files\base\base__analysis_types.xml - Unable to open referenced file: C:\dev\dev\xpm_checkin\doc\reuse_library\analysis_descriptions.xml
    DITA+FM ERROR: File: C:\dev\xpm_source\doc_source\Frame_source_files\base\base__analysis_types.xml - Unable to open referenced file: C:\dev\dev\xpm_checkin\doc\reuse_library\analysis_descriptions.xml

    This has been bugging me. Typically, the FileOpenClient error would include the name of the "client" referenced by the FileOpenClient parameter in the ditafm.ini file (I don't think it really does anything, but that's not the point). In this case it's not indicating the name of the client. After some testing it looks like FM10 (probably FM9 as well) prints this error along with the message about being unable to open a file. I have a feeling that it's just a bogus error message. However, the message about being unable to open the file is real.
    Note that there is a difference between being unable to "open" of "locate" a file .. you'll see different messages in each condition. This (and the message from M_Boyd) are "open" errors. Off hand I don't know why. Try manually opening the file specified and see if you get any errors. I've not been able to replicate the "open" error (just a "locate" error) even when I corrupt the target file so it is invalid XML. When I do this, the xref does not properly resolve, and it *does* add significant time to the time it takes to open the referencing file .. but I'm not getting any errors written to the console for this .. strange.
    Also note that the error says "Unable to resolve link" .. this means a "link" element is the referencing element, as opposed to an "xref". If it was an xref it would say "Unable to resolve xref".
    Bottom line .. don't worry about the FileOpenClient error .. I think it's just bogus. But there is some reason that FM isn't able to open your referenced files. I'd strip out all of the references and start over with just one .. make sure it works before adding more. The simpler you can keep the directory structure the better.
    Cheers,
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  • 500 internal server error when opening file attachment

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    This has been bugging me. Typically, the FileOpenClient error would include the name of the "client" referenced by the FileOpenClient parameter in the ditafm.ini file (I don't think it really does anything, but that's not the point). In this case it's not indicating the name of the client. After some testing it looks like FM10 (probably FM9 as well) prints this error along with the message about being unable to open a file. I have a feeling that it's just a bogus error message. However, the message about being unable to open the file is real.
    Note that there is a difference between being unable to "open" of "locate" a file .. you'll see different messages in each condition. This (and the message from M_Boyd) are "open" errors. Off hand I don't know why. Try manually opening the file specified and see if you get any errors. I've not been able to replicate the "open" error (just a "locate" error) even when I corrupt the target file so it is invalid XML. When I do this, the xref does not properly resolve, and it *does* add significant time to the time it takes to open the referencing file .. but I'm not getting any errors written to the console for this .. strange.
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    n,
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        <?php } while ($row_Recordset1 = mysql_fetch_assoc($Recordset1)); ?>
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