Error when opening reports

I receive reports from my company which I need to open to view. when I attempt to open them, I am disconected from MSN and shuts my internet down. I sent an error report to MSN and they said the error occurred in Java. I was wondering if there is a solution available so that I can open my reports without being shut down on the internet.

I hope you eventually resolve this issue. But this is a developer forum, and the errors referred to in the title of the forum are errors that arise during the development of a Java application. From what little you have shared it can not be conclusively determined that this is even a Java issue. I suggest you attempt to resolve this by contacting the person at your company who is generating and sending these reports to you. Let them know what sort of trouble you are having.

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         at com.businessobjects.rebean.fc.internal.platformspecific.xml.ras21.SAXHandlerERRORS$SAXHandlerERROR.initElement(SAXHandlerERRORS.java:100)
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    Hi Ramesh,
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    You need to give some more info and even then it would probably be a good idea to call support.
    Can you tell us;
    Which version are you on?
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    - This checks ; you can import the document; the structure of the document is fine (not corrupted).
    Can you refresh the document on that other machine?
    - This check ; the link to the universe is fine, the universe can be imported, the connection to the database is fine.
    What is your preference as a BOE user to view Deski documents?
    - Try a few others, so you know if the problem is with one type only (and which).
    Now you will have a few more pointers more as to where the problem lies.
    Even then it can be sheer size of the document, complexity of it, etc.
    Good luck,
    Marianne

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