Error when scheduling a cmd file (program object) via the cmc

Hi,
I have added a program object which is a cmd file in the BO repository.
When I try to schedule it through the cmc, I'm receiving the following error message:
"Could not capture output for the program". The credentials to execute this program object are correct.
I'm using SAP BI 4.1 SP4
Does anyone has any clue to solve this problem?
Thanks

We are on SAP BI 4.1 SP3 patch3 (not sp4 as mentioned above)
Yes I did enter the user name and password to run the program object.
It has never worked before on SAP BI 4.1 but the same program object works well on BOXI 3.1 SP3.
If I try with an other program object, it's also failing.
I checked the sap notes and I did some adjustments.The domain user account has now all the requested rights.
But I still have the same error message when I try to schedule a program object

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HelloThank's for your helpsI hope this document is helpfulBest Regards,
Date: Sun, 22 Jun 2014 17:10:17 -0700
From: [email protected]
To: [email protected]
Subject: when i open pdf file it open all the pages but some pages give error massage (there was error processing a page,there was a problem reading this document 110) but if i open this page which give me error with google chrome it's work ? if you can help me th
    when i open pdf file it open all the pages but some pages give error massage (there was error processing a page,there was a problem reading this document 110) but if i open this page which give me error with google chrome it's work ? if you can help m
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thank's for reply and your help
i did the step's that you told me but i still have the same problem
                                 i have the latest v.11.0.7
i
i disable the protected mode

When i open pdf file it open all the pages but some pages give error massage (there was error processing a page,there was a problem reading this document 110) but if i open this page which give me error with google chrome it's work ? if you can help me th

when i open pdf file it open all the pages but some pages give error massage (there was error processing a page,there was a problem reading this document 110) but if i open this page which give me error with google chrome it's work ?
if you can help me thank's
[email address removed by host]

thank's for reply and your help
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