Error when searching music in iTunes

On my iPad (purchased in Los Angeles where I use it) when I have iTunes open and I want to search for music to download, I use the upper-right search window. When I type in an artist's name, say Ray Charles for instance, iTunes shows a long list of options for his music. When I choose any of the displayed items, I get an error message that says "Your request could not be completed. The item you've requested in not currently available in the U.S. Store." I can download any song listed on the front iTunes cover page, but I get that error when searching for any artist. I was on the phone with Apple for over an hour today about this, and I stumped them. Any ideas? Thanks.

Hi Daniel ...
Since Apple couldn't figure this out.. I'll give it a shot.
Tap Settings / General. Turn on Location Services
Then in General tap Date & Time. Make sure you have the correct time zone selected.
If nothing above has helped, you didn't mention what troubleshooting Apple suggested so I'm hoping if they didn't suggest you restore the iPad's software, that may help.
Follow the instructions here on page 139 of the iPad Online User Guide: http://manuals.info.apple.com/enUS/iPad_UserGuide.pdf
Carolyn

Similar Messages

  • THERE IS A RUNTIME ERROR WHEN SEARCHING IN THE ITUNES STORE. R6050

    I have windows vista OS. i-tunes 10.6. when searching on the itunes store, there is a Runtime error R6050 and itunes shut down. Anyone can help with this error? I have tried to reinstalled the program already, same problem.

    Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
    See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
    If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
    You can use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
    You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

  • IPOD Nano experiences error when downloading music from iTunes

    To make a long story short, my new Nano wouldn't fully download all songs from my iTunes library. I received an error about a missing file. As I followed the Apple suggestions to fix the problem I eventually got to a point where the Nano was frozen and wouldn't respond to anything. I couldn't even reset it. I took the Nano back and exchanged for another. The exact same thing happened again, which leads me to believe it's not the Nano that is the problem. Any help would be appreciated.

    By "download" I assume you mean transferring songs from iTunes to iPod correct?
    When the songs are transferring, try to pin down if it's any particular file from your library that's causing this. Watch the status window at the top of iTunes.
    It may be a corrupt file from your library that's causing this, and if you can pinpoint which one(s), you can delete them from iTunes and try again.

  • WRT1200 Network error when paying music from external disk attached to the Router

    Hi everyone, I have one problem with my new WRT1200AC wireless routerFrecuently network errors when playing music from external USB3 disk attached to WRT1200AC Any idea to solve this problem Thanks in advance Regards, Rod

    Wireless Configurations
    Ensure the default (linksys) SSID name is changed. Ensure that different SSID names are used between each WiFi 2.4/5Ghz radios for dual band routers. Can be anything and not something that's already in use by any neighbouring WiFi routers.
    What wireless modes are you using?
    Try Mixed mode, single mode G or N or mixed G and N on 2.4Ghz and single mode N or Mixed on 5Ghz?
    Channel Width set for Auto 20/40Mhz or try 20Mhz only.
    Try setting a manual Channel to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear. 13 for EU regions. Try channel 48 or 149 on 5Ghz. http://en.wikipedia.org/wiki/List_of_WLAN_channels
    http://kb.linksys.com/Linksys/ukp.aspx?vw=1&docid=f2625b15a5d7454b8e7fafbe65d5aa63_4009.xml&pid=80&respid=0&snid=4&dispid=0&cpage=search
    What security mode are you using? Preferred security is WPA-Personal. WPA2 Only. 
    Ensure any devices with WiFi adapter drivers are updated.
    Any 2.4Ghz or 5Ghz cordless house phones or WiFi APs near by?
    Any other WiFi routers in the area? Link> Use http://www.techspot.com/downloads/5936-inssider.html to find out. Use v3. How many?
    WMM Support must be enabled for single wireless N mode to function.
    http://kb.linksys.com/Linksys/ukp.aspx?vw=1&articleid=5471
    Router Placement
    Forum User - "Well I feel really dumb. After moving the router away from other electronic devices my speeds are back to normal. Just a heads up for anyone experiencing slow speeds, you might want to move it away from other electronics and see if that helps."
    3-6' feet minimum safe distance between devices.
    Placement on main level floor and central in the building and WELL ventilated is preferred. Not in basements or closets as building materials, or near by electronics devices could interfere or hinder good signal propagation.
    http://kb.linksys.com/Linksys/ukp.aspx?vw=1&docid=d9a3b1b2039741948a2365b053a93ea8_3759.xml&pid=80&respid=0&snid=2&dispid=0&cpage=search
    http://www.smallnetbuilder.com/wireless/wireless-basics/31083-smallnetbuilders-wireless-faq-the-essentials
    http://kb.linksys.com/Linksys/GetArticle.aspx?docid=acca9b9008f04a66af818c2ab366001e_Positioning_the_external_antennas_on_the_Linksys_WRT1900AC.xml&pid=80&converted=0Rod2 wrote:
    Thanks I play music fom external disk attached to the router from my internal netwok. No Internet traffic. The network error occurs between a notebook and the router in my home network Thanks Rod 

  • HT1414 touch screen does not work on my ipod when playing music on itunes, but works fine on every other thing on ipod

    touch screen does not work on my ipod when playing music on itunes, but works fine on every other thing on ipod, can anyone help or what is the cause

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync all music and resync
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          

  • TS3297 My 2nd generation ipod touch is giving me the following error when I try accessing Itunes or the app store. "Cannot connect to the Store. A secure connection could not be established. Please check your date & time settings"  I am on a secure networ

    My 2nd generation ipod touch is giving me the following error when I try accessing Itunes or the app store. "Cannot connect to the Store. A secure connection could not be established. Please check your date & time settings"  I am on a secure networkl.

    Can't connect to the iTunes Store
    Make sure that time zone is correct in addition to date and time

  • I have switched offices and computer. may I still access my old tunes? next, I get an error when trying to download Itunes to my new compuet: c:\DocumentsandSettings\aabugattas\desktop\itunessetup.exe is not a valid Win32 application  How can i download i

    I have switched offices and computer. may I still access my old tunes? next, I get an error when trying to download Itunes to my new compuet: c:\DocumentsandSettings\aabugattas\desktop\itunessetup.exe is not a valid Win32 application  How can i download it?

    In the course of your troubleshooting to date have you worked through the following document?
    iTunes: Windows reports that "iTunesSetup.exe is not a valid Win32 application"

  • Runtime error when searching ituens store

    How do I fix a runtime error when I serch in itunes?

    Hi All
    Apologies for the spelling errors in my post above. Careless of me to have posted in a hurry. Did not realise it is not possible to edit posts after a certain time (well for newbees) - which in my case was taken up by a "Please wait while we update the site" message from the forum. Well alteast I have managed to include a screenshot of the error below.

  • TS3833 I am receiving this error when syncing my ipod: iTunes could not copy "song name" to the iPod "name" because an unknown error occurred (-50).  I am using iTunes version 10.6.3.25. Why?

    I am receiving this error when syncing my ipod: iTunes could not copy "song name" to the iPod "name" because an unknown error occurred (-50).  I am using iTunes version 10.6.3.25. Why?

    Right click the filename that won't download and selsct 'Get Info'. Look at the file path, does it have a //?// in it? That is a problem with Amazon downloads that prevent iTunes from finding the file. Use 'Add Folder' to add the album to your library and try syncing it again

  • How can I get rid of a 1202 error when downloading products from itunes

    How can I get rid of an 1202 error when downloading products from itunes?

    You have probably downloaded the Norton program which is one of the least desirable helpmates you can invite in.
    Read this thread and follow the suggestions by Thomas R, one of our gurus in this field.
    https://discussions.apple.com/message/20005609#20005609

  • Error when trying to download iTunes 10.6.3 for Windows XP

    I am receiving the following error when trying to download iTunes 10.6.3 for Windows XP:
    There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package.
    I have looked a several sites that have suggested several fixes, but nothing seems to work. I dont know what program I need to install so I can download iTunes; it never tells me that.
    Please help!
    Thanks

    Have you tried the following user tip with that one?
    "There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

  • I received an error when trying to open itunes

    I received an error when trying to open itunes.  It said itunes stopped working, so I tried to uninstall and re-install.  It let me install it, but when I tried to open it, it gave me the same error message.  How can I get itunes back on my laptop (windows).

    Perhaps is post what the error is someone might be able to offer assistance.
    Also, have you had a look here  >  http://www.apple.com/support/itunes/troubleshooting/

  • How do you fix a msvcr80.dll error when trying to install itunes 11.1.4

    How do you fix a msvcr80.dll error when trying to install itunes 11.1.4?

    This also work100% 
    Removing and reinstalling iTunes and other software components
    If applicable, disconnect any iPod or iOS device and close Microsoft Outlook.
    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later).
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (see note 1 below)
    iCloud (if present)
    MobileMe (if present) (see note 2 below)
    Bonjour
    Apple Application Support
    Reboot your computer. Delete any of the following folders where they can be found: (see note 3 below)
    C:\Program Files\Bonjour
    C:\Program Files\Common Files\Apple
    C:\Program Files\iPod
    C:\Program Files\iTunes
    also on 64-bit systems:
    C:\Program Files (x86)\Bonjour
    C:\Program Files (x86)\Common Files\Apple
    C:\Program Files (x86)\iPod
    C:\Program Files (x86)\iTunes
    Download the iTunes setup file and run it to install. Use an account with administrative rights. This can usually be achieved by right-clicking on the downloaded file and selecting Run as... or Run as Administrator. In some cases a combination of Shift or Ctrl keys may be required for the option to show, or it may not be necessary.
    If you deleted iCloud and reinstalling iTunes doesn't automatically reinstall it visit iCloud Control Panel.

  • Error when searching for entries in secure store

    Hi All,
      I need to assign the certificate in the sender agreement  for signature verification and decrpting. So when i search for entries, i am getting the error as " Error when searching for entries in Secure Store".
    Details of the Error is showing as:
    Service call exception; nested exception is: com.sap.engine.services.webservices.jaxrpc.exceptions.InvalidResponseCodeException: Invalid Response Code: (401) Unauthorized.
    What is the reason for the above error and how to rectify it..?
    Suggest some useful solution
    Regards
    Prakash

    Hi All,
      Can anyone suggest some ways to rectify the error, as i am not able to  find solution for the error in the
    forum.
    Regards
    Prakash

  • Why am I getting a -50 error when moving music to my iTouch?

    Why am I getting a -50 error when moving music to my iTouch?

    As Jim as stated, you do not want the OS, video app, and media all competing for hard drive access.
    It may have worked before, but that doesn't mean will work henceforth, as you have learned.
    A FW800 portable drive will cost about $75.00.

Maybe you are looking for

  • Firefox keeps on crashing, it seems to happen at random

    I have been having a ton of issues with firefox just seemingly randomly crashing. It crashes probably once every 20 minutes of use and is very frustrating. It doesn't seem to consistently happen on any specific web page. It happens on both my macbook

  • Error in HR_KR_STRING_TO_XSTRING

    Hi All, I need to convert the string to xstring and using the function module HR_KR_STRING_TO_XSTRING , but I am getting the exception error while converting which says INVALID_STRING , but if I am passing the paramter CODEPAGE_TO  and passing the va

  • Unable to edit documents in InDesign CS4

    Hello, A work colleague has recently changed their laptop and installed CS4 - since the getting new computer he has been unable to edit documents (which are fine on my machine). He can select objects and reposition on the screen, but can't edit/delet

  • Why Photos in "Events from my Mac" are not in order?

    I am currently running iOS 8.1.1 on an iPhone 6 with 128GB on AT&T.  My iMac is running OS X 10.10.1 and iPhoto is at version 9.6 (everything up to date). As you might be able to see, when I go to "Events from My Mac" in the Photos app on my iPhone,

  • Change Apple ID associated with an old iMac

    Hi there I have one of the older iMac's from our studio at home and its associated with the Apple ID of someone who doesn't work for us anymore. Consequently I don't have the details I need for the any of the software updates. Is there a way of chang