Error when signing in adobe export

When signing in, a message pops up." An error occured whilst signing in". What could that mean? It is not possible to use the adobe  export pdf ( e.g. to excel or word)

Hi,
Where are you trying to sign in? On the web (https://cloud.acrobat.com/) or within Adobe Reader? Did you try to log in with the same Adobe ID elsewhere?

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    Notas para corregir errores
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    Entorno sistema
    SAP-Release.............. "620"
    Applikationsserver....... "ebpqas"
    Netzwerkadresse.......... "144.127.70.32"
    Betriebssystem........... "SunOS"
    Release.................. "5.9"
    Hardwaretyp.............. "sun4u"
    Zeichen-Länge............ 8 Bits
    Pointer-Länge............ 64 Bits
    Workprozess-Nummer....... 0
    Kurzdump-Einstellung..... "full"
    Datenbankserver.......... "ebpqas"
    Datenbanktyp............. "ORACLE"
    Datenbankname............ "EBQ"
    Datenbank-User-Id........ "SAPEBP"
    Zeichensatz.............. "es"
    SAP-Kernel............... "640"
    hergestellt am........... "Jul 4 2005 21:14:29"
    hergestellt auf.......... "SunOS 5.8 Generic_108528-16 sun4u"
    Datenbankversion......... "OCI_920 "
    Patch-Level.............. "80"
    Patch-Text " "
    Unterstützte Umgebung....
    Datenbank ............... "ORACLE 9.2.0.., ORACLE 10.1.0.., ORACLE
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    SAP-Datenbankversion..... "640"
    Betriebssystem........... "SunOS 5.8, SunOS 5.9, SunOS 5.10"
    Usuario, transacción....
    Mandant............. 010
    Benutzer............ "CRARIABR"
    Sprachenschlüssel... "S"
    Transaktion......... "BBPSC02 "
    Programm............ "SAPLBBP_PDH"
    Dynpro.............. "SAPLBBP_SC_UI_ITS 2000"
    Dynprozeile......... 4
    Info posición de cancelación
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    000480         MSGNO   = 047
    000490         MSGARG1 = LV_MSGARG1
    000500         MSGARG2 = LV_MSGARG2
    000510         MSGARG3 = LV_MSGARG3.
    000520
    000530     MESSAGE ID GC_MSGID_BBP_PD TYPE C_MSGTY_I NUMBER IV_MSG_NO
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    000550                  LS_CALLSTACK1-EVENTNAME
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    000720
    000730   ENDFUNCTION.
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    Hi
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