Error when starting UI for first time (Identity Management 7.1)

Question

Hello. I've installed Identity Management 7.1 on top of a fresh Netweaver 7.0 (patch 17)
Now,I want the UI up and going. I've used the SAP-NW_IdM_IC_Install_IdMUI_7-1.pdf document as reference for setup. I can't find anything missing but still i get an errormessage when trying the http://                  (Welcome)
! Java.lang.NullPointerException
Tjenesten er nede                   (Service is Down)
Kan ikke hente MSKEY for sperret bruker (Cannot get MSKEY for locked user)
What's wrong?
Appreciate some help
Regards Günther Schnell

Answer 1

I too encountered this error.  After taking a look at the default trace file I observed the following error:
Error#1#/System/Database/sql/jdbc/direct#Java#com.sap.sql_0003##SQL error occurred on connection CLKLABVM3
IDM:mxmc_db:dbo: code=207, state="S0001", message="Invalid column name 'recoverpwdfailtask'."; SQL statement is "select is_id,resultsize, workflowrepository,enablepwdprovisioning,PwdUseDictionary,ChkPwdHistory,wfWelcomeFieldHeader,wFwelcomeFieldFooter, recoverpwdtask, recoverpwdfailtask,authqminvalues,authqalternateattr,authqalternateboth,authqalgorithm,authqpar1,authqpar2,authqpar3,authqgetpwdmethod,authqaddpwdtoume, maxloginattempts,authqStep1,authqStep2,authqStep3,authqStep4 from mxi_idstores where is_id=?".
In order to resolve this, I had to apply the latest update (ICDESIGNTIME01_0-10007480) for the IDM design time.  The update will add the missing column tot he table structure. 
As per the instructions, ensure that you make a backup of your database before applying the patch.