Error when submitting GRC request

Hello IDM Gurus, <br>
We were running into an issue when trying to set up our IDM - GRC integration; when submitting a request to GRC via the AC Validation task the "Submit AC Request" task always encounters an error, but in spite of which the request still gets created on the GRC end; weirdly enough, 2 requests get created each time:<br>
putNextEntry failed storingcn=TESTUSER,ou=submitrequest,o=grc
Exception from Add operation:javax.naming.CommunicationException: [LDAP: error code 2 - (GRC Submit Request:2:oracle.jdbc.driver.OracleDriver)]; remaining name 'cn=TESTUSER,ou=submitrequest,o=grc'
<br>
On the GRC end we noticed that we are getting the following error:<br>
2011-12-05 20:21:32,046 [SAPEngine_Application_Thread[impl:3]_30] ERROR com.sap.security.api.NoSuchUserAccountException: Cannot find user when logonid is null!
com.virsa.ae.service.umi.UMIException: com.sap.security.api.NoSuchUserAccountException: Cannot find user when logonid is null!
     at com.virsa.ae.service.umi.ume.UMESearchUser.getUserById(UMESearchUser.java:304)
     at com.virsa.ae.search.bo.SearchUserBO.getUserById(SearchUserBO.java:198)
     at com.virsa.ae.ejbutil.submitrequest.RequestSubmissionBean.submitRequest(RequestSubmissionBean.java:564)
     at com.virsa.ae.ejb.submitrequest.SubmitRequestEJBBean.getSubmitRequest(SubmitRequestEJBBean.java:45)
     at com.virsa.ae.ejb.submitrequest.SubmitRequestEJBObjectImpl0_0.getSubmitRequest(SubmitRequestEJBObjectImpl0_0.java:119)
2011-12-05 20:21:32,064 [SAPEngine_Application_Thread[impl:3]_30] ERROR com.virsa.ae.core.BOException:  Error in Searching Users...
com.virsa.ae.core.BOException:  Error in Searching Users...
     at com.virsa.ae.search.bo.SearchUserBO.getUserById(SearchUserBO.java:201)
     at com.virsa.ae.ejbutil.submitrequest.RequestSubmissionBean.submitRequest(RequestSubmissionBean.java:564)
     at com.virsa.ae.ejb.submitrequest.SubmitRequestEJBBean.getSubmitRequest(SubmitRequestEJBBean.java:45)
     at com.virsa.ae.ejb.submitrequest.SubmitRequestEJBObjectImpl0_0.getSubmitRequest(SubmitRequestEJBObjectImpl0_0.java:119)
As a result of this error GRC AC Submit request never completes successfully and so the polling task never starts, instead immediately the pending values are skipped and removed from the user in question.<br>
<br>
What are we supposed to set the User data source as within CUP? Is there something else we should be doing to fix this?<br>
<br>
Would greatly appreciate your help with trying to fix this!<br>
<br>
Thanks a lot in advance!<br>
<br>
Best regards,
Sandeep
Edited by: Sandeep Jayendran on Dec 6, 2011 11:22 AM

Hello Gents,
I ran another test and had a look at the VDS Operation log to get more detail around the error; here's an excerpt from the operation log:
Time: Tue Dec 13 18:01:43 GMT 2011  Level: Debug  Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
End element SOAP-ENV:Envelope
Time: Tue Dec 13 18:01:43 GMT 2011  Level: Debug  Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
org.apache.axis.i18n.resource::handleGetObject(empty00)
Time: Tue Dec 13 18:01:43 GMT 2011  Level: Debug  Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
NSPop (empty)
Time: Tue Dec 13 18:01:43 GMT 2011  Level: Debug  Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
org.apache.axis.i18n.resource::handleGetObject(setMsgForm)
Time: Tue Dec 13 18:01:43 GMT 2011  Level: Debug  Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
Setting current message form to: FORM_OPTIMIZED (currentMessage is now org.apache.axis.utils.ByteArray)
Time: Tue Dec 13 18:01:43 GMT 2011  Level: Debug  Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
Exit: SOAPPart::saveChanges(): org.apache.axis.utils.ByteArray@7ecd78
Time: Tue Dec 13 18:01:43 GMT 2011  Level: Debug  Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
Operations result is:SUCCESS
Time: Tue Dec 13 18:01:43 GMT 2011  Level: Debug  Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
Additional message = msgcode=000;msgdescription=Request Created;msgtype=SUCCESS;requestno=92
Time: Tue Dec 13 18:01:43 GMT 2011  Level: Debug  Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
Requst number: 92
Time: Tue Dec 13 18:01:43 GMT 2011  Level: Debug  Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
Exception in GRC WS API call:oracle.jdbc.driver.OracleDriver
Time: Tue Dec 13 18:01:43 GMT 2011  Level: Debug  Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
*** Fetch result code ***
Time: Tue Dec 13 18:01:43 GMT 2011  Level: Info  Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
Operation result: 2
Time: Tue Dec 13 18:01:43 GMT 2011  Level: Warning  Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
Exception: (GRC Submit Request:2:oracle.jdbc.driver.OracleDriver)
Time: Tue Dec 13 18:01:43 GMT 2011  Level: Debug  Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
Returning: opResult:2,info: ((GRC Submit Request:2:oracle.jdbc.driver.OracleDriver))
Time: Tue Dec 13 18:01:43 GMT 2011  Level: Debug  Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
Finished add operation
Time: Tue Dec 13 18:01:43 GMT 2011  Level: Debug  Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
Sending operation result
Time: Tue Dec 13 18:01:43 GMT 2011  Level: All  Thread: Thread[3,3,LDAP
Sessions:main_listener_4389] Logger: Plain Message:
Sending response to socket: 63621
Time: Tue Dec 13 18:01:43 GMT 2011  Level: Debug  Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
LDAP Session continues ...
It's the strangest thing, because it seems to send the request across successfully which is how the request is getting created in CUP but after it succeeds it encounters the exception with the GRC WebService call from the API; any ideas why this is happening? how can we possibly fix this?
Would greatly appreciate any insight / advice on this!
Cheers!
Sandeep

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  • MSS Reports - Error when processing your request

    Hi Experts,
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    If you do not yet have a user ID, contact your system administrator.
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    Hi,
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  • SAP GRC10 - Error while submitting Access Request

    Hello All,
    <<Removed>>
    While submitting the request ...getting below mentioned error on the page
    Error while processing your query
    What has happened?
    The URL call http://<<removed>>/sap/bc/webdynpro/SAP/GRAC_GAF_ACC_REQ_WITH_REQ_REF was terminated because of an error.
    Note
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    The termination type was: RABAX_STATE
    The ABAP call stack was:
    Method: GET_DUE_DATE of program CL_GRAC_ACCESS_REQUEST_UTIL===CP
    Method: GET_DUE_DATE of program CL_GRAC_MODEL_ACCESS_REQUEST==CP
    Method: IF_GRFN_API_MODEL~SAVE of program CL_GRAC_MODEL_ACCESS_REQUEST==CP
    Method: SAVE of program CL_GRFN_API_SESSION===========CP
    Method: CREATE of program /1BCWDY/Z3TZZFT9CG8486P2AANU==CP
    Method: IF_COMPONENTCONTROLLER~CREATE of program /1BCWDY/Z3TZZFT9CG8486P2AANU==CP
    Method: PROCESS_EVENT of program /1BCWDY/Z3TZZFT9CG8486P2AANU==CP
    Method: IWCI_IF_FPM_UI_BUILDING_BLOCK~PROCESS_EVENT of program /1BCWDY/Z3TZZFT9CG8486P2AANU==CP
    Method: CALL_UIBB_PROCESS_EVENT of program CL_FPM========================CP
    Method: PROCESS_EVENT of program CL_FPM========================CP
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    If the termination type is RABAX_STATE, you will find more information on the cause of termination in system GD1 in transaction ST22.
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    If the termination type is ERROR_MESSAGE_STATE, you cansearch for further information in the trace file for the work process 1 in transaction ST11 on the application server. <<Removed>>
    . You may also need to analyze the trace files of other work processes.
    If you do not yet have a user ID, contact your system adminmistrator.
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    Your SAP Internet Communication Framework Team
    ============================================================
    Please find below error Log from SLG1
    Config Error,Function Module is not maintained for Plug-in
    Thanks,
    Jagat
    Edited by: Matt on Jan 25, 2012 3:24 PM

    Hello Aman,
    Please find Below Dump Details downloaded from ST22
    Category               ABAP Programming Error
    Runtime Errors         OBJECTS_MOVE_NOT_SUPPORTED
    ABAP Program           CL_GRAC_ACCESS_REQUEST_UTIL===CP
    Application Component  GRC-AC
    Date and Time          07.10.2011 10:47:56
         Short text
              Conversion of type "h" to type "N" not supported.
         What happened?
              Error in the ABAP Application Program
              The current ABAP program "CL_GRAC_ACCESS_REQUEST_UTIL===CP" had to be
               terminated because it has
              come across a statement that unfortunately cannot be executed.
         Error analysis
              You attempted to move one data object to another.
              This is not possible here because the conversion of a data object
              of type "h" to type "N" is not supported.
         Trigger Location of Runtime Error
             Program     CL_GRAC_ACCESS_REQUEST_UTIL===CP
             Include     CL_GRAC_ACCESS_REQUEST_UTIL===CM018
             Row     59
             Module type     (METHOD)
             Module Name     GET_DUE_DATE
         Source Code Extract
         Line     SourceCde
            29     
            30     *-get function id from application & process id
            31         CALL METHOD cl_grac_access_request_util=>get_appl_mapping_data
            32           EXPORTING
            33             iv_application_id   = lv_application_id
            34             iv_process_type     = iv_process_id
            35           IMPORTING
            36             et_application_data = lt_application_data.
            37     
            38     *only 1 record would exist in appl data table for appl id & process id
            39         READ TABLE lt_application_data INTO ls_application_data
            40                                        INDEX 1.
            41         lv_fdt_uuid = ls_application_data-functionid.
            42     *--
            43       IF  it_brftab   IS NOT INITIAL
            44       AND lv_fdt_uuid IS NOT INITIAL.
            45     
            46     *-execute brf+ rule
            47         TRY.
            48             CALL METHOD cl_grfn_ac_brfp=>execute_brf_rule
            49               EXPORTING
            50                 iv_func_uuid = lv_fdt_uuid
            51                 it_data      = it_brftab
            52               IMPORTING
            53                 et_data      = lr_result.
            54           CATCH cx_grfn_exception .
            55         ENDTRY.
            56     
            57         IF lr_result IS BOUND.
            58           ASSIGN lr_result->* TO <lr_result>.
         >>>>>           lv_sla_id = <lr_result>.
            60         ENDIF.
            61     
            62         READ TABLE lt_sla INTO ls_sla
            63                           WITH KEY sla_id = lv_sla_id.
            64         IF sy-subrc EQ 0.
            65           ev_sla_id   = ls_sla-sla_id. "sla id
            66     
            67     *calculate due date
            68           CALL FUNCTION 'END_TIME_DETERMINE'
            69             EXPORTING
            70               duration                   = ls_sla-sla_days
            71               unit                       = '10'
            72             IMPORTING
            73               end_date                   = ev_due_date " due date
            74             CHANGING
            75               start_date                 = sy-datum
            76               start_time                 = sy-uzeit
            77             EXCEPTIONS
            78               factory_calendar_not_found = 1
         Active Calls/Events
         No.   Ty.          Program                             Include                             Line
               Name
            26 METHOD       CL_GRAC_ACCESS_REQUEST_UTIL===CP    CL_GRAC_ACCESS_REQUEST_UTIL===CM018    59
               CL_GRAC_ACCESS_REQUEST_UTIL=>GET_DUE_DATE
            25 METHOD       CL_GRAC_MODEL_ACCESS_REQUEST==CP    CL_GRAC_MODEL_ACCESS_REQUEST==CM00Y    47
               CL_GRAC_MODEL_ACCESS_REQUEST=>GET_DUE_DATE
            24 METHOD       CL_GRAC_MODEL_ACCESS_REQUEST==CP    CL_GRAC_MODEL_ACCESS_REQUEST==CM004   420
               CL_GRAC_MODEL_ACCESS_REQUEST=>IF_GRFN_API_MODEL~SAVE
            23 METHOD       CL_GRFN_API_SESSION===========CP    CL_GRFN_API_SESSION===========CM004    11
               CL_GRFN_API_SESSION=>SAVE
            22 METHOD       /1BCWDY/Z3TZZFT9CG8486P2AANU==CP    /1BCWDY/B_Z3TZZFT9CG8486P2AAU5       3404
               CL_COMPONENTCONTROLLER_CTR=>CREATE
               Web Dynpro Component          GRAC_UIBB_ACCESS_REQUEST
               Controller                    COMPONENTCONTROLa
            21 METHOD       /1BCWDY/Z3TZZFT9CG8486P2AANU==CP    /1BCWDY/B_Z3TZZFT9CG8486P2AAU5        159
               CLF_COMPONENTCONTROLLER_CTR=>IF_COMPONENTCONTROLLER~CREATE
               Web Dynpro Component          GRAC_UIBB_ACCESS_REQUEST
               Controller                    COMPONENTCONTROLLER
            20 METHOD       /1BCWDY/Z3TZZFT9CG8486P2AANU==CP    /1BCWDY/B_Z3TZZFT9CG8486P2AAU5       7374
               CL_COMPONENTCONTROLLER_CTR=>PROCESS_EVENT
               Web Dynpro Component          GRAC_UIBB_ACCESS_REQUEST
               Controller                    COMPONENTCONTROLLER
            19 METHOD       /1BCWDY/Z3TZZFT9CG8486P2AANU==CP    /1BCWDY/B_Z3TZZFT9CG8486P2AAU5        534
               CLF_COMPONENTCONTROLLER_CTR=>IWCI_IF_FPM_UI_BUILDING_BLOCK~PROCESS_EVENT
               Web Dynpro Component          GRAC_UIBB_ACCESS_REQUEST
               Controller                    COMPONENTCONTROLLER
            18 METHOD       CL_FPM========================CP    CL_FPM========================CM00G    46
               CL_FPM=>CALL_UIBB_PROCESS_EVENT
            17 METHOD       CL_FPM========================CP    CL_FPM========================CM005    46
               CL_FPM=>PROCESS_EVENT
            16 METHOD       CL_FPM========================CP    CL_FPM========================CM00C    34
               CL_FPM=>RUN_EVENT_LOOP
            15 METHOD       CL_FPM========================CP    CL_FPM========================CM00O     8
               CL_FPM=>RAISE_EVENTS
            14 METHOD       /1BCWDY/Z3TZZFT9CG847SKLEJYU==CP    /1BCWDY/B_Z3TZZFT9CG847SKLEK56       2997
               CL_CNR_VIEW_CTR=>ONACTIONBUTTON_PRESSED
               Web Dynpro Component          FPM_GAF_COMPONENT
               Controller                    CNR_VIEW
            13 METHOD       /1BCWDY/Z3TZZFT9CG847SKLEJYU==CP    /1BCWDY/B_Z3TZZFT9CG847SKLEK56        382
               CLF_CNR_VIEW_CTR=>IF_WDR_VIEW_DELEGATE~WD_INVOKE_EVENT_HANDLER
               Web Dynpro Component          FPM_GAF_COMPONENT
               Controller                    CNR_VIEW
            12 METHOD       CL_WDR_DELEGATING_VIEW========CP    CL_WDR_DELEGATING_VIEW========CM006     6
               CL_WDR_DELEGATING_VIEW=>INVOKE_EVENTHANDLER
            11 METHOD       CL_WDR_ACTION=================CP    CL_WDR_ACTION=================CM00A    38
               CL_WDR_ACTION=>IF_WDR_ACTION~FIRE
            10 METHOD       CL_WDR_WINDOW_PHASE_MODEL=====CP    CL_WDR_WINDOW_PHASE_MODEL=====CM00U    95
               CL_WDR_WINDOW_PHASE_MODEL=>DO_HANDLE_ACTION_EVENTS
             9 METHOD       CL_WDR_WINDOW_PHASE_MODEL=====CP    CL_WDR_WINDOW_PHASE_MODEL=====CM002    82
               CL_WDR_WINDOW_PHASE_MODEL=>PROCESS_REQUEST
             8 METHOD       CL_WDR_WINDOW=================CP    CL_WDR_WINDOW=================CM00V    12
               CL_WDR_WINDOW=>PROCESS_REQUEST
             7 METHOD       CL_WDR_MAIN_TASK==============CP    CL_WDR_MAIN_TASK==============CM00I    76
               CL_WDR_MAIN_TASK=>EXECUTE
             6 METHOD       CL_WDR_MAIN_TASK==============CP    CL_WDR_MAIN_TASK==============CM00U     6
               CL_WDR_MAIN_TASK=>IF_WDR_RUNTIME~EXECUTE
             5 METHOD       CL_WDR_CLIENT_ABSTRACT_HTTP===CP    CL_WDR_CLIENT_ABSTRACT_HTTP===CM01C   100
               CL_WDR_CLIENT_ABSTRACT_HTTP=>HANDLE_REQUEST
             4 METHOD       CL_WDR_MAIN_TASK==============CP    CL_WDR_MAIN_TASK==============CM00J    95
               CL_WDR_MAIN_TASK=>IF_HTTP_EXTENSION~HANDLE_REQUEST
             3 METHOD       CL_HTTP_SERVER================CP    CL_HTTP_SERVER================CM01B   388
               CL_HTTP_SERVER=>EXECUTE_REQUEST_FROM_MEMORY
             2 FUNCTION     SAPLHTTP_RUNTIME                    LHTTP_RUNTIMEU02                     1155
               HTTP_DISPATCH_REQUEST
             1 MODULE (PBO) SAPMHTTP                            SAPMHTTP                               13
               %_HTTP_START
    Thanks,
    Jagat

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