Error when submitting job to Qmaster cluster

Hi all,
I'm new to working with the Qmaster cluster but I created a cluster (at least I think I did it right) using the distributed processing apple document from the help menu. Everything looks right...I have an active cluster with two machines. What is a little weird is that the Cluster that I can choose in Compressor when submitting a job has a format like "ThisComputer.RScomputer.local:50411" instead of the name of the cluster I made (I called it Zeus Cluster).
So, I choose this long cluster name and submit the job but I get this error:
Error: An internal error occurred: NSException raised by 'NSPortTimeoutException', reason = '[NSPortCoder sendBeforeTime:sendReplyPort:] timed out'.
Has anyone seen this error. What could I be doing wrong? Apple Qadministrator has the Cluster active and both machines are sharing fine.
Any help would be appreciated. Thank you!

Have you looked in the /Library/Logs/Qmaster for any specific detail? (use /applications/utilities/console.app )
there's usually some detail in there that will give you an insight. If you see smething in there of significance, by all means post it here so w can examine and suggest to you.
I have had his before, and in my case is related to the cluster setup I had.

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I've writting a GUI based script which allows a user to select a source Quicktime file, and will encode that file to multiple formats, and trims each destination based on specific timecode in/out points. However, I'm having problems getting the Compressor command-line interface to honor the in/out timecodes that I've explicitly set for multiple jobs within a single commandline.
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But if I try to append multiple settings/destinations to the commandline, Compressor will only honor the -in/-out arguments which appear in the LAST -jobpath instance in the commandline.
For example, the following commandline will properly encode the file to multiple destination files, using the appropriate .settings file, but it ignores the -in/-out points that were set for any -jobpath instance that appears before the last -jobpath instance (in other words, every file is output using 00:59:57:00/01:00:30:01 as the in/out points, instead of having the "*_OTWC.mov" file output using 01:00:00:00 as the in point)
/Applications/Final\ Cut\ Studio/Compressor.app/Contents/MacOS/Compressor -clustername MHM -batchname CLI_BATCH -jobpath /Volumes/mel/temp/20120329/TEST_SRC.mov -settingpath /Volumes/common/settings/compressor/M9_Slave/_Local_/OTWC.setting -destinationpath /Volumes/mel/temp/20120329/TEST1234_Testing30_OTWC.mov -in 01000000 -out 01002923 -jobpath /Volumes/mel/temp/20120329/TEST_SRC.mov -settingpath /Volumes/common/settings/compressor/M9_Slave/_Local_/HNN-HD.setting -destinationpath /Volumes/mel/temp/20120329/TEST1234_Testing30_HNN-HD.mov -in 00595700 -out 01003001
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Hello IDM Gurus, 
We were running into an issue when trying to set up our IDM - GRC integration; when submitting a request to GRC via the AC Validation task the "Submit AC Request" task always encounters an error, but in spite of which the request still gets created on the GRC end; weirdly enough, 2 requests get created each time: 
putNextEntry failed storingcn=TESTUSER,ou=submitrequest,o=grc
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 at com.virsa.ae.search.bo.SearchUserBO.getUserById(SearchUserBO.java:198)
 at com.virsa.ae.ejbutil.submitrequest.RequestSubmissionBean.submitRequest(RequestSubmissionBean.java:564)
 at com.virsa.ae.ejb.submitrequest.SubmitRequestEJBBean.getSubmitRequest(SubmitRequestEJBBean.java:45)
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2011-12-05 20:21:32,064 [SAPEngine_Application_Thread[impl:3]_30] ERROR com.virsa.ae.core.BOException: Error in Searching Users...
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 at com.virsa.ae.search.bo.SearchUserBO.getUserById(SearchUserBO.java:201)
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What are we supposed to set the User data source as within CUP? Is there something else we should be doing to fix this? 
 
Would greatly appreciate your help with trying to fix this! 
 
Thanks a lot in advance! 
 
Best regards,
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Edited by: Sandeep Jayendran on Dec 6, 2011 11:22 AM

Hello Gents,
I ran another test and had a look at the VDS Operation log to get more detail around the error; here's an excerpt from the operation log:
Time: Tue Dec 13 18:01:43 GMT 2011 Level: Debug Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
End element SOAP-ENV:Envelope
Time: Tue Dec 13 18:01:43 GMT 2011 Level: Debug Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
org.apache.axis.i18n.resource::handleGetObject(empty00)
Time: Tue Dec 13 18:01:43 GMT 2011 Level: Debug Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
NSPop (empty)
Time: Tue Dec 13 18:01:43 GMT 2011 Level: Debug Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
org.apache.axis.i18n.resource::handleGetObject(setMsgForm)
Time: Tue Dec 13 18:01:43 GMT 2011 Level: Debug Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
Setting current message form to: FORM_OPTIMIZED (currentMessage is now org.apache.axis.utils.ByteArray)
Time: Tue Dec 13 18:01:43 GMT 2011 Level: Debug Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
Exit: SOAPPart::saveChanges(): org.apache.axis.utils.ByteArray@7ecd78
Time: Tue Dec 13 18:01:43 GMT 2011 Level: Debug Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
Operations result is:SUCCESS
Time: Tue Dec 13 18:01:43 GMT 2011 Level: Debug Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
Additional message = msgcode=000;msgdescription=Request Created;msgtype=SUCCESS;requestno=92
Time: Tue Dec 13 18:01:43 GMT 2011 Level: Debug Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
Requst number: 92
Time: Tue Dec 13 18:01:43 GMT 2011 Level: Debug Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
Exception in GRC WS API call:oracle.jdbc.driver.OracleDriver
Time: Tue Dec 13 18:01:43 GMT 2011 Level: Debug Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
*** Fetch result code ***
Time: Tue Dec 13 18:01:43 GMT 2011 Level: Info Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
Operation result: 2
Time: Tue Dec 13 18:01:43 GMT 2011 Level: Warning Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
Exception: (GRC Submit Request:2:oracle.jdbc.driver.OracleDriver)
Time: Tue Dec 13 18:01:43 GMT 2011 Level: Debug Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
Returning: opResult:2,info: ((GRC Submit Request:2:oracle.jdbc.driver.OracleDriver))
Time: Tue Dec 13 18:01:43 GMT 2011 Level: Debug Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
Finished add operation
Time: Tue Dec 13 18:01:43 GMT 2011 Level: Debug Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
Sending operation result
Time: Tue Dec 13 18:01:43 GMT 2011 Level: All Thread: Thread[3,3,LDAP
Sessions:main_listener_4389] Logger: Plain Message:
Sending response to socket: 63621
Time: Tue Dec 13 18:01:43 GMT 2011 Level: Debug Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
LDAP Session continues ...
It's the strangest thing, because it seems to send the request across successfully which is how the request is getting created in CUP but after it succeeds it encounters the exception with the GRC WebService call from the API; any ideas why this is happening? how can we possibly fix this?
Would greatly appreciate any insight / advice on this!
Cheers!
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Error when submitting GRC request from IDM

Hello GRC gurus,
We were running into an issue when trying to set up our IDM - GRC integration; when submitting a request to GRC via the AC Validation task the "Submit AC Request" task always encounters an error, but in spite of which the request still gets created on the GRC end; weirdly enough, 2 requests get created each time: 
putNextEntry failed storingcn=TESTUSER,ou=submitrequest,o=grc
Exception from Add operation:javax.naming.CommunicationException: [LDAP: error code 2 - (GRC Submit Request:2:oracle.jdbc.driver.OracleDriver)]; remaining name 'cn=TESTUSER,ou=submitrequest,o=grc'
 
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2011-12-05 20:21:32,064 [SAPEngine_Application_Thread[impl:3]_30] ERROR com.virsa.ae.core.BOException: Error in Searching Users...
com.virsa.ae.core.BOException: Error in Searching Users...
 at com.virsa.ae.search.bo.SearchUserBO.getUserById(SearchUserBO.java:201)
 at com.virsa.ae.ejbutil.submitrequest.RequestSubmissionBean.submitRequest(RequestSubmissionBean.java:564)
 at com.virsa.ae.ejb.submitrequest.SubmitRequestEJBBean.getSubmitRequest(SubmitRequestEJBBean.java:45)
 at com.virsa.ae.ejb.submitrequest.SubmitRequestEJBObjectImpl0_0.getSubmitRequest(SubmitRequestEJBObjectImpl0_0.java:119)
As a result of this error GRC AC Submit request never completes successfully and so the polling task never starts, instead immediately the pending values are skipped and removed from the user in question. 
 
What are we supposed to set the User data source as within CUP? Is there something else we should be doing to fix this? 
 
Would greatly appreciate your help with trying to fix this! 
 
Thanks a lot in advance! 
 
Best regards,
Sandeep

Hi Diego,
Thanks a lot for your quick response! Sorry for the delay in responding; I was travelling.
Uploading the new files from the Note you mentioned allowed us to view what the actual errors were; but we've started running into new errors now; when looking at the operation logs for VDS, I see that the webservice actually returns an operation result of SUCCESS also quoting that "Finished add operation"; which is why the request does in fact get created in CUP but a couple of log entries later after the webservice returns the request number I encounter the following error within VDS:
Exception in GRC WS API call:oracle.jdbc.driver.OracleDriver
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Time: Tue Dec 13 18:01:43 GMT 2011 Level: Debug Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
End element SOAP-ENV:Envelope
Time: Tue Dec 13 18:01:43 GMT 2011 Level: Debug Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
org.apache.axis.i18n.resource::handleGetObject(empty00)
Time: Tue Dec 13 18:01:43 GMT 2011 Level: Debug Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
NSPop (empty)
Time: Tue Dec 13 18:01:43 GMT 2011 Level: Debug Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
org.apache.axis.i18n.resource::handleGetObject(setMsgForm)
Time: Tue Dec 13 18:01:43 GMT 2011 Level: Debug Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
Setting current message form to: FORM_OPTIMIZED (currentMessage is now org.apache.axis.utils.ByteArray)
Time: Tue Dec 13 18:01:43 GMT 2011 Level: Debug Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
Exit: SOAPPart::saveChanges(): org.apache.axis.utils.ByteArray@7ecd78
Time: Tue Dec 13 18:01:43 GMT 2011 Level: Debug Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
Operations result is:SUCCESS
Time: Tue Dec 13 18:01:43 GMT 2011 Level: Debug Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
Additional message = msgcode=000;msgdescription=Request Created;msgtype=SUCCESS;requestno=92
Time: Tue Dec 13 18:01:43 GMT 2011 Level: Debug Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
Requst number: 92
Time: Tue Dec 13 18:01:43 GMT 2011 Level: Debug Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
Exception in GRC WS API call:oracle.jdbc.driver.OracleDriver
Time: Tue Dec 13 18:01:43 GMT 2011 Level: Debug Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
*** Fetch result code ***
Time: Tue Dec 13 18:01:43 GMT 2011 Level: Info Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
Operation result: 2
Time: Tue Dec 13 18:01:43 GMT 2011 Level: Warning Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
Exception: (GRC Submit Request:2:oracle.jdbc.driver.OracleDriver)
Time: Tue Dec 13 18:01:43 GMT 2011 Level: Debug Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
Returning: opResult:2,info: ((GRC Submit Request:2:oracle.jdbc.driver.OracleDriver))
Time: Tue Dec 13 18:01:43 GMT 2011 Level: Debug Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
Finished add operation
Time: Tue Dec 13 18:01:43 GMT 2011 Level: Debug Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
Sending operation result
Time: Tue Dec 13 18:01:43 GMT 2011 Level: All Thread: Thread[3,3,LDAP
Sessions:main_listener_4389] Logger: Plain Message:
Sending response to socket: 63621
Time: Tue Dec 13 18:01:43 GMT 2011 Level: Debug Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
LDAP Session continues ...
It's the strangest thing, because it seems to send the request across successfully which is how the request is getting created in CUP but after it succeeds it encounters the exception with the GRC WebService call from the API; any ideas why this is happening? how can we possibly fix this?
Would greatly appreciate any insight / advice on this!
Cheers,
Sandeep

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causes the functioning of forms again.
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Mihir.

Dear Deepak,
The issue is, I am not able to post the job. As a result job remains in draft status. So job status can not be released.
I analyzed the issue further and found that this issue is encountered for old users which were present before E-rec gone live.
We have maintained necessary BP, CP, NA objects for these users. But issue is present only in Internal job posting.
Users created after E-rec live does not face this issue.
Is there any perticular table where entries are missing for old employees?
We are having the E-rec system on the same server and BADI HRSYNC_P is activated.
Regards,

Unexpected Error when submitting Claim Code

Hi there. I have tried all instructions on HP site to link printer for HP ePrint. However, when submitting Claim Code I get the message 'Unexpected Error'. Can someone help?.Thank you.

Hi , Thanks for posting in the HP Forums, and welcome! I'd like to help you with the "unexpected error" message you are getting when attempting to submit the claim code for your HP Laserjet Pro M125nw. Are you getting this error message on the HP Connected website when attempting to add your printer? If so try these steps to resolve the issue. Open the HP Connected website in another browser. (For example: if you are using Internet Explorer, try Google Chrome, or FireFox) Remove and re-enable web services on your device to generate a new claim code: Check your printer's IP address.Enter the IP into the address bar of your browser.Select the HP Web Services tab at the top.Select remove web services on the left hand menu.Once web services are removed, click on setup or enable to turn them back on. A new claim code should print.If you are getting the error message when attempting to enable the web services on the printer, try the following steps to resolve the message. Firstly, do you have the printer connected directly to a wall outlet or is it in a surge protector or power bar? Even if you have been using a surge protector/power bar all this time and you feel it is not the cause, please connect it to a wall outlet just so we can eliminate the power source as the root cause. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector
In this document you will see, ISSUE: Problems or issues may arise when an HP LaserJet series printer is connected to an uninterruptible power supply (UPS), a power strip, or a surge protectorIf that doesn't immediately resolve the issue, I'd recommend downloading the most recent firmware update for your printer here - HP LaserJet Pro MFP M125/M126 Series Firmware Update(NOTE: Make sure the printer is USB connected before running the firmware update utility, as any interruption during the update can cause serious issues) Please respond to let me know if we have resolved this issue!

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