Error when syncing apps

What do I do when I get a error message when itunes says to authorized my computer ( my computer is authorized) to sync apps on it? My some of my apps are from my iphone but I can download them with the iphone. But the ones on my computer won'r sync to the iphone.

This means that iTunes on your computer is signed into and authorized under a different iTunes account than the one used on your phone.  You can't sync apps and iTunes content from more than one account.

Similar Messages

  • Authorization error when syncing apps from iphone to mac, mac to iphone

    I am having this error with both apps I've synced from my iPhone to my Mac, and one I purchased from ITunes (which as a side problem, I can not sync to my iPhone no matter what I try). I have one iTunes account and it is the same on my computer and on my iPhone. However, the one I bought on my mac I can't authorize on my computer, and I can't sync some back because I get this same error message (I have all the latest software on phone and Mac):
    THERE WAS AN ERROR STORING YOUR AUTHORIZATION INFORMATION ON THIS COMPUTER
    The required directory was not found or has a permission error. Correct this permissions problem and try again, or deauthorize this computer if the permissions can not be changed.
    Is this just becuase these apps aren't made to USE on a computer? Because that would make sense. I'm just worried it has something to do with the app I purchased on ITunes not syncing back to my iPhone.

    I created a new user on my macbook and tried to authorize the computer but got the same authorization error. This doesn't have to do with the fact that I have once used a different iTunes account? (not since I have had the iPhone. I have tried to figure out how to delete this but it looks as if apple doesn't want me to.) Plus, it's the same email as my dot mac which I've ALSO been having trouble with the past few months-- it keeps resetting on its own and my keychain and iphone can't get into it. online chat has not solved the problem so i decided to just let it expire...
    Ive been using a mac for 15 years and have never had as many problems as i've had these past few months.

  • Error when syncing app. 0xE8000001

    Hello All:
    I recently purchased Myst through my iPod Touch and it was slow download. So I paused it and started again the next day. Still no go.
    Then I thought i would just dl through my macbook iTunes which I did just fine. However, when I go to sync it with my iPod Touch now, I get this error:
    The application "Myst" was not installed on the iPod Touch because of an unknown error. (0xE8000001)
    I have tried restoring my iPod Touch, deleting the app and re-installing it. Removing it from iTunes and re-downloading it there. Nothing.
    Any thoughts or help would be appreciated...
    Paul

    Hi Paul,
    This could be a USB connection issue. Try the general tips in this article: http://support.apple.com/kb/TS1286
    If the issue persists, try deleting the application and then downloading and syncing it again. This article: http://support.apple.com/kb/TS1702 provides other tips for troubleshooting issues related to APP Store applications.
    -Jason

  • "unknown error" when syncing apps

    I can download from the App Store (most of the time, at least), but every time I download to iTunes and then try to sync to the iPhone, I get an error like this:
    The application "XYZ" was not installed on the iPhone "(iPhone name)" because an unknown error occurred (-4).
    Anyone seen this, or (better yet) know what to do about it?

    I have this same problem with 6 of my apps now. A month or so ago (before the update?) a second sync would clear this up. Now i get it every time I try. Something is definitely broken here.
    A workaround that may worked is to deselect the apps giving you the error (from the Applications tab in iTunes), sync, then re-check them and sync again. This has worked for me in the past.
    I do hope Apple fixes this annoyance though.

  • When syncing apps, window says authorize this computer.  When I authorize it says computer already authoized.  Then the window reappears and sync does not continue.

    When syncing app, a window pops up saying to authorize this computer,  When I authorize the computer, I am told it already is authorized.  Then the same window pops up again.  Is there a cache that can be emptied or what can I do to sync my ipad.  Thanks

    Deauthorizing won't delete anything, and all your purchased content is safe.  You will just have to reauthorize any of the other computers that get deauthorized along with your computers old machine id.
    To get your purchased content back on that computer, just use iTunes to redownload it (http://support.apple.com/kb/HT2519?viewlocale=en_US&locale=en_US).  Of course, music you ripped from CD or got from another source you'll need to copy those files back over.

  • Runtime error when syncing P1i with PC

    I get a runtime error when syncing my P1i to PC. The error is linked with this file, 'dxp syncml.exe', and the application is said to request the 'Runtime to terminate it in an unusual way'. How do you fix this?

    Thanks Joanne. Let me give you feedback on whats happening so far.
    After some doing, I discovered that my firewall is controlled by Norton Firewall Provider. (Bear in mind I am a novice in terms of managing these computer protocols). To modify the firewall settings, Norton calls this in their the control panel  'Smart firewall', I go to program control then configure. A list of programs came up with the options to add, modify, remove or rename. I searched the list and found that DXP SyncML.exe and mRouterRuntime.exe were listed and set to 'Auto' in the Access column. I noticed that under access, the options include auto, allow, block and custom. I reasoned that 'allow' is the highest level of access, and to support the sync feature, I changed the status to 'allow' from 'auto' for the DXP SyncML and mRouterRuntime executable files. If you believe it is ok and safer to keep the auto status, advise me.
    I did not find in the listing any of these programs; Bearer Abstraction Layer (SCBAL.exe), Generic Device Management Executable (Generic.exe) or Symbian Connect Object Model for Symbian Connect QI (SymbianConnectRuntime.exe).I did a search and located the generic.exe and the other two files under 'common files' in 'teleca shared' folder, and 'symbian' in 'shared' and 'symbianconnectruntime', respectively.
    Norton's control panel for Smart Firewall gave me three options when adding programs: allow, block and manual configure internet settings. The last of the three was recommended by Norton. However, I selected 'allow' for the generic.exe, symbianconnectruntim.exe and scba.exe.Please advise if you believe I need to modify the terms I entered to set up this procedure (is there a better setting that allow me to achieve the same level of functionality without compromising my security?)
    Now Joanne, whats left is for me to try the sync after making these changes. I feel as if I accomplished a lot by only reaching this far. I will have to do a reinstallation of the SE PC Suite before moving on though. Let me explain.
    When the sync failed repatedly because of the unexpected termination linked with the dxp syncml.exe, I uninstalled the SE PC Suite which was done from a disc, and installed a version from the Sony website. That version is 1.6.0, with a copyright date of 2006. With this, the sync worked. By the way I am using Windows 7 Starter. Now what I am going to do later is uninstall this version of the suite, and reinstall the one from the disc that was linked with the problem we are solving. When I do that later, I will give you feedback.
    Just in case you are wondering, I have a vested interest in using the PC Suite from the disc. This application works fine for the file manager component where the drive on the phone and removable media card are read. In the 1.6.0 version, I cannot get the file manager to see the phone as connected though when I put the card (is that called M2 disc?) in the phone, it reads. So, I although sync is working with the 1.6.0 version from the website, I want to use the version I have on disc if the sync component gets over the problem we are trying to solve.
    Hope I am on the right  track so far I thank you profusely for your patience and dealing with my qeurry; the solution will make a world of a difference for me and many other P1i owners. Look foward to the follow up
    Rohan Bell

  • TS3833 I am receiving this error when syncing my ipod: iTunes could not copy "song name" to the iPod "name" because an unknown error occurred (-50).  I am using iTunes version 10.6.3.25. Why?

    I am receiving this error when syncing my ipod: iTunes could not copy "song name" to the iPod "name" because an unknown error occurred (-50).  I am using iTunes version 10.6.3.25. Why?

    Right click the filename that won't download and selsct 'Get Info'. Look at the file path, does it have a //?// in it? That is a problem with Amazon downloads that prevent iTunes from finding the file. Use 'Add Folder' to add the album to your library and try syncing it again

  • I have an error when installing apps on my mac from the apple store. It says "return to the purchase page and try again"... I think it is something to do with the installation process itself. I have tried to clear apple store cache, restarted apple s

    I have an error when installing apps on my mac from the apple store. It says "return to the purchase page and try again"... I think it is something to do with the installation process itself. I have tried to clear apple store cache, restarted apple store from debug menu, double checked my apple id account and etc..but doesn't work anyway.

    I'm having the same problem and went as far as to delete and reinstall the AppStore and still no dice.

  • Error when syncing photos...

    Error when syncing photos. When I synchronize my IPad 1 (IOS 4.5.3) with Macbook (OS X 10.5.8) as I always do, an error saying that some pictures could not be synchronized because de IPad can not open those pictures!. Always copied from one device to another without problems! I use the latest version of ITunes. Thanks

    Try deleting the photo cache from your computer and then re-try the photo sync and see if they then copy over - the location of the cache, and how to delete it, is on this page http://support.apple.com/kb/TS1314

  • Error when syncing wondering if anyone could help

    alright well my problem I have been having lately is that i cant get all my songs on my ipod anymore i currently have a 5gen ipod vid 30gig and whenever i try to sync i get this message
    "Attempting to copy to the disk "MY IPO" failed. An unknown error occured (-69)."
    i have tried the restore function on itunes but that dont fix it, but recently my computer had a virus and i had to wipe and reinstall my OS and at the same time i got this virus my ipod was plugged in and syncing.
    just wondering if anyone could help me out and ty in advance incase i forget to thank anyone later.

    It's probably best to check on the possibilities from the following document first:
    iTunes displays a -69 error when syncing iPod

  • Apple ID has been verified but getting ID/password error when downloading app

    Apple ID has been verified on Apple ID site - but getting ID/password error when downloading app.

    Hi Wantedhelp,
    Welcome to the Support Communities!  If you are having trouble logging in to the App store on your iPad, I would first suggest you restart the device.
    Then go to My Apple ID (appleid.apple.com), click “Manage your Apple ID,” and try to sign in with your Apple ID. If you are unable to sign in, follow the steps provided there to reset your Apple ID account password.
    Then in the iTunes & App Store settings, sign out of your account, sign back in and try to purchase or redownload the app again.
    iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store - Apple Support
    http://support.apple.com/en-us/HT201248
    If you need additional help with your Apple ID, contact the Apple ID Security team:
    Contact Apple for help with Apple ID account security - Apple Support
    http://support.apple.com/en-us/HT5699
    I hope this information helps ....
    - Judy

  • Back up Error when syncing my iPhone 3GS

    I get an error when syncing my iPhone to my PC that says iTunes cannot backup your iPhone.  Any idea how to correct this without resetting my iPhone?

    Check iTunes / Preferences - Devices. Delete any backups you see stored there.
    Quit iTunes, restart your computer.
    Try syncing your iPhone.
    iOS: Syncing with iTunes

  • When syncing Apps on my iPhone 5 through iTunes, they are all greyed over and I cannot make any changes. How can I fix this. It never happened with my iPhone 4

    When syncing Apps on my iPhone 5 through iTunes, they are all greyed over and I cannot make any changes. How can I fix this. It never happened with my iPhone 4

    Connect your device to iTunes and in the the window were all the apps are greyed out make sure the 'Sync Apps' checkbox (top left corner) is selected.

  • Unknown error 0xE00000C & 0xE00400C when syncing apps

    I'm trying to resync older version apps for my itouch 2gen from itunes but I get a unknown error 0xE00000C & 0xE00400C
    My parents told me about how the older version WPTV news app was bugged or hacked (not sure which), I deleted and when I go to another app, it completely freeze my ipod. Then when trying to turn it off and back on, I get this iTunes logo /w iPod Plug on screen and somehow, I seen that error before but I waited overnight, same thing.
    I just got done restoring the ipod but when syncing the older apps, I get that error on most of my apps I use alot:

    Hi there jcole2012,
    You may find the troubleshooting steps in the article below helpful.
    iOS: Unknown error containing '0xE' when connecting to a Windows PC
    http://support.apple.com/kb/ts3221
    -Griff W. 

  • Error message when syncing apps

    I have some games and stuff on my phone. The last few times I have synced my phone, I get a pop up box that says the apps were not transfered to my phone because of an unknown error. Error code OxE800002E. The apps in question are on the phone, but have updates available. I've updated them on the PC, but the newer versions are not replacing the older version on the phone.
    Anyone have a clue???
    I also just got a macbook this weekend, and I get the same erreor message when syncing on it.

    One thing that might help.
    First, make sure the iphone is updated to version 2.1
    To do this, connect the iphone to itunes 8 and click the button to check for update.
    Try deleting all the purchased apps off the iphone.
    Then on your computer, click on store at the top and choose deauthorize.
    Once the computer is deauthorize, click on store at the top again and choose authorize computer.
    Once the computer is authorized, connect the iphone and try syncing one of the apps.
    Hope this helps.

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