Error when syncing Ipod Touch. Please help.

Ive got a problem with my iPod Touch. I was installing applications when it just shutdown. Whenever i turn it on the apple icon comes up as usual but then stays on that icon until the iPod runs out of battery. I plug it in and it charges but as soon as i turn it on it does the same things. What should i do?

Let the charge run down to 10%, then let it charge to 100%; that's to correct your battery percentages. Now, charge fully from an external charger, if you have one. If you only charge through your USB port, don't let the charge go on all night; this actually saps your battery in the long run.
If you still have a problem, reset your Touch.
If you're still having problems, you might want to visit your local Apple Store/Genius Bar and have the techies take a look at your unit.
< Edited by Host >

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Blue Screen Error when syncing ipod touch 4g 32gb with i tunes 10 on Vista

Hi
I'm trying to sync my ipod touch 4g with my itunes 10 using a Dell XPS with Windows Vista. After the point where the songs begin to copy (around 5 mins to 30 mins into copying) a blue screen error is caused and the computer shuts down automatically. The blue screen error ID is 2057.
I have scanned for viruses and its clean, tested my hardrive and its all ok, and now been to apple and got a replacement ipod and usb, re-installed i tunes 10 BUT its still happening.
i'm not sure what to do next ..any suggestions??
BTW my computer works fine until I try syncing the ipod so it's definitely something related to it.

Just in case anybody is interested I managed to resolve the problem. Not sure if it was a just a co-incidence but after windows had auto-removed itunes 10, I plugged in the ipod and the computer recognised it as a working piece of hardware, although it actually thought it was a camera (not sure if that's normal).
Anyway I re-installed itunes10 but kept the ipod plugged into the usb all the time. When itunes had installed, i began the sync and the files copied far more quickly than in previous attempts. They are all on now and the ipod is working fine and no blue screen errors.
What probably happened is that when windows auto-fixed errors after the last crash(it didn't run an auto-fix after previous crashes), it fixed the error which was crashing itunes10 when syncing. I hope nobody else has this problem and the ipod remains ok.

HT4436 I am using IOS 4.1 in Ipod touch. I would like to take my data back using icloud. I am not able to enable icloud in to my ipod touch. please help me for the same.

I am using IOS 4.1 in Ipod touch. I would like to take my data back using icloud. I am not able to enable icloud in to my ipod touch. please help me for the same. Basically I am trying to take back to upgrade my ios to 5 or 6 version.

You can't back up to iCloud until you update to iOS 5 or higher. You will have to back up your iPod on your computer using iTunes. Update iTunes on your computer to the latest version, then connect your iPod to your computer, open iTunes, if iTunes give you a pop-up asking if you want to update your iPod, decline. Then click on the name of your iPod in iTunes, go to File>Devices>Transfer Purchases to transfer any purchased media to your iTunes library. Next, go to the Summary tab of your iTunes sync settings and click on Back Up Now to back up your iPod on your computer.
When it's done backing up, click on Check for Update (or Update) on the Summary tab of your iTunes sync settings. Allow your iPod to update, and leave it connected to your computer. At the end, it will restart and give you the option to restore to the iTunes backup you made earlier. Choose this option to restore your backup and sync your apps and other iTuens media to your phone.
This process is outlined in this article: http://support.apple.com/kb/HT4972, under "If you are attempting to update using a Mac or PC with which you normally sync".

When syncing iPod touch to MacBook, I have selected to sync only events newer than 360 days. Yet I get message that sync will change 8000 events on "this computer" most of which are years old and many are recurring events. I'm afraid to proceed

When syncing iPod touch to MacBook, I have selected to sync only events newer than 360 days. Yet I get message that sync will change 8000 events on "this computer" most of which are years old and many are recurring events. I'm afraid to proceed with sync.

Having the same problem here. As a first time mac user, Apple has certainly made a bad first impression.
For me, the issue seems to occur when transferring files between computers that are connected to the same access point (when transferring files from wired computers on the network there is no issue). My vista laptop and every laptop I have tried has worked perfectly fine with this access point so I am 100% convinced it is the mac. Basically when I copy the files, after about 100mb, I am unable to access anything on the local network or internet until I restart Airport. The weird thing is that even though I am unable to access anything, the airport utility says it is connected. I might also note that the wireless signal strength is full.
If I can't get this figured out in a few days, this computer is going back to the store where it came from and I will officially label myself anti-mac. This type of issue is just unacceptable for something so main stream.

I am battling to get my Album Artwork updated in my Ipod Touch - please help - it says no artwork available, I am battling to get my Album Artwork updated in my Ipod Touch - please help - it says no artwork available

I am battling to get my Album Artwork updated in my Ipod Touch - please help?

Just a guess here, but it sounds like iTunes is under the impression that some of the song files it is managing are located on a removable drive. Do all of your songs play from iTunes? That might be hard to know if you have thousands of songs, but if a song was imported into iTunes, but the file was deleted afterward (like if you used removable media), you might get a warning like that, and the song wouldn't play in iTunes. Just a thought.

Unknown error when syncing iPod

I've been trying to sync my iPod to iTunes but this error comes up.
+"Attempting to copy to the disk "LILY'S IPOD" failed. An unknown error occurred (-69)."+
I've tried restoring and it has restored the iPod just fine, but once I connect it to try and sync it again the above error comes up. I've restarted my computer, I've searched for iPod updates. I was using iTunes version 8.0.0.35 and installed 8.0.1.11 and I still get the error.
Can anyone help me? Thanks

See if this trouble shooting article helps.
iTunes displays error 69 when syncing iPod.

IMac freezes when syncing iPod touch

My iMac freezes (spinning beach ball) when I attempt to sync iPod Touch, using iTunes 10.5. Otherwise, iMac, iTunes, and iPod Touch work fine.
iPod Touch 3rd Gen., IOS 4.3
iMac 21", new in Dec. 2010
Snow Leopard

Oh another thing:
It does step 1 ok (backing up) but when it starts downloading apps (step 2) is the problem. The first few apps end up downloading but iTunes freezes like 5 times during the process... After a few apps comes the white screen and everything... Once the iPod is removed and iTunes it closed, the background comes back and everything goes back to normal. Nothing is erased from the iPod either.
Thought that would help.

Error code -20 when syncing ipod Touch 8gb 3rd gen to windows xp

When i attempt to sync my ipod at any given time, I am told that iTunes can't write to the device, and I am then given an error code of -20. I use a Windows xp system. Can someone please help me with this?

Hi ,uninstalling your firewall then have a go at syncing .
dont forget to disable your internet connection.
If it syncs ok contact your firewall providor for a fix ,good luck Jaffa

Various problems with my ipod touch please help

Hi,
I need help yesterday when i plugged my ipod in to update my podcasts like i do every morning I kept getting an error message that i can't remember and then when it was finished syncing there was no content on it. then i started getting the error message that my account had been disabled due to security purposes??? anyway i went to work (without my ipod...tourture!) and when i got back i tried to sync it again only this time my ipod was giving me the message that it couldn't be synced because there was not enough space but i my ipod is a 32 gb and when i clicked on the ipod screen the bar at the bottom had my usual adudio and video content (the space that it uses) but then the rest of the bar was yello (other content?) and I don't know what it is and its taking all the space up on the ipod. so i tried restoring it but the same thing would keep happening. so i uninstalled itunes piece by piece (to my dismay i lost everything in my library and it won't open now. I went to teh apple website to try and download the itunes but it kept telling "now that you've downloaded itunes lets get started" but nothing had actually downloaded! i finally got the 32 bit version to install but now when i try to open itunes it won't and gives me the error message that "itunes can't be opened because it was created by a new version". i have lost everything and now i can't even use my ipod. i paid 3 or 4 hundred dollars for this about two years ago not to mention all the content i have already purchased and its all lost and I don't have any warranty. Can anyone help????

- Try completely removing and reinstalling all the Apple software using these instructions:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
- The try restoring the iPod via iTunes. First try restoring from backup. If still problem then restore to factoery defaults/new iPod
- If you can't restore, try placing the iPod in recovery mode and then restoring. For recovery mode see:
iPhone and iPod touch: Unable to update or restore

"iTunes Has Stopped Working" when syncing iPod Touch

So in the last few days, I've been getting an error message when I try to sync my iPod Touch 2g with software version 3.1.2. After a few seconds, I get this error message "iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." It only happens when I plug in my iPod for syncing.
I've been up and down the message boards here looking for a solution and I can't seem to find anything that works. I've uninstalled/reinstalled quicktime, then the iTunes software, I've deleted and remade my iTunes library file... I'm just at a loss. Here's the error information windows gathered up...
Source
iTunes
Summary
Stopped working
Date
1/10/2010 1:45 AM
Status
Report sent
Description
Faulting Application Path: C:\Program Files (x86)\iTunes\iTunes.exe
Problem signature
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 9.0.2.25
Application Timestamp: 4afca401
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 00000000
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Extra information about the problem
Bucket ID: 830098715
Anyone know how to help???

Hi Zainabe_nachaby,
If you are having issues with iTunes unexpectedly quitting when syncing, you may find the following article helpful:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Regards,
- Brenden

Itunes (Mac) won't recognize ipod touch - please help!!

Hi. I have a brand new 4th-gen ipod Touch. I'm running Snow Leopard and iTunes 10.4.1 on a Macbook. I have three other ipods (classic, shuffle x 2) and they all work fine. THe USB cable and port work fine with other ipods (and with this one on the rare occasions it works properly) and the ipod touch, when it's cooperating, seems to function OK so I don't think it's a hardware failure. It hasn't been dropped/wet, and I've only used it for 4 days.
Bit of a saga and I'm getting seriously fed up!
The ipod touch synced OK the first time I went to set it up, I installed some music/apps and all seemed fine. Then the next time itunes wouldn't recognize it so I couldn't sync (it just charges through the USB but does nothing else). So I ran through all the suggested tests on Apple support (turning on/off, checking I had the right versions of stuff, etc), that didn't help so I uninstalled and reinstalled itunes 10. That worked, and the ipod touch synced and I was able to use it again. BUT, the day after that, it went back to not being recognized. Tried everything again, reinstalled itunes - that worked. Then the next day... not recognized again!
So I phoned Apple support, and the guy told me to hard reset and restore factory settings, which I did but it failed: first time it didn't restore (was just same as before). Second time I tried it froze and I got Error #1611. Tried again and got Error #1618 which isn't even listed on the Apple Support page the error message links to (by this stage it was showing the plug into itunes screen you get when you first turn it on, but only when plugged into a USB port - wouldn't turn on when not connected). So I called Apple Support again (different person this time) and was told it was a possible hardware failure and I should take it to my local Apple Reseller.
Apple Reseller staff looked at it, confirmed that it'd only turn on when connected to computer, so they plugged it into one of theirs and restored the factory settings. THis time successful (ipod working again) but went to sync to itunes and AGAIN it wouldn't recognized it. Went through the whole uninstall/reinstall process for itunes and got the ipod to sync. But now.... not recognized again!! I can't keep uninstalling and reinstalling itunes every time I want to sync the ipod, that's just ridiculous.
Has anyone else had this problem? And does anyone know how to fix it?

I think I might have fixed it (touch wood, cross fingers, etc)...
Here's what I did:
In Finder, under "Go", select "Go to folder".
When the box comes up, enter this folder name: /system/library/launchdaemons
Click "go"
Locate this file: com.apple.usbmuxd.plist~orig
Put it in the trash
(NB: there's also a file called "com.apple.usbmuxd.plist" in that folder - don't touch that one)
Restart computer
Open itunes, connect ipod
If the ipod appears in itunes, restart and try again to confirm it's working.
This came from instructions someone else posted on another Apple discussion about an ipod touch not syncing. That reply said to do the software updates from the Apple menu first, but I did that and they failed to install but the above still worked, so the updates might not be necessary.

I can't find the Apps button in my ipod touch, please help.

I can't find the Apps button in my ipod touch.
I already downloaded some applications in itunes, hoping to sync it to my ipod touch. However, there is no button for Apps in my ipod touch.
And in the partitions of my ipod touch memory (music, photos, videos), there is no space for Applications.
Please help, thanks!

Oh this is quite easy to solve!
1) First connect iPod to computer
2) Launch iTunes
3) On the left hand side of iTunes, under Library, there is an Apps header?
4) When you click on that, you should see your downloaded apps?
5) A little lower down, you'll see your iPod under Devices, drag apps over your iPod's list (over the music, photos, videos area as you mentioned), you'll that that area is highlighted, release left mouse button to drop them apps!
6) Copying ensues ...
7) Check iPod
8) Back at iTunes, click on your iPod's name, look at the right side, you'll see a summary page right?
9) At the top of that page, one of the menu item is Apps, click on that and you'll see a replica of sorts of your iPod, unchecking apps (or selecting by checking) and then hitting Apply button below, will apply the changes you made onto your iPod.
10) You can also arrange your iPod from there if you like.
That was a lot of steps, but its pretty simple to perform, and the last few wasn't really neccessary, it does look more impressive to write a long list of steps however.

Locked out of my iPod touch please help!

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Connect the iOS device to your computer and restore via iTunes. Place the iPod in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Backing up, updating, and restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the iPod backup that iTunes makes.
You can redownload iTuns purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

ITunes displays a -50 error when syncing iPod

When I sync my iPod with iTunes I get the following error message:
"The iPod cannot be updated. An unknown error occured (-50)"
I recently completed a fresh install of my library into iTunes (7.0), then sync'd my iPod. As it was a new library it did a new fresh install to my iPod, but now, every time I sync my iPod it gives me the above message.
Most notably my podcasts don't appear on my iPod now. I have all the latest updates. Can anyone help?
Powerbook G4, 867Mhz Mac OS X (10.4.7) 640 DRAM

Its not clear what error 50 means. In another context it appears to be something to do with confused or lost authorisation for purchased files for that mac.
I had that problem - couldn't download purchased songs or play previously purchased ones. In attempting to play them, I repeated the process of "not authorised" errors, then being prompted to authorise, doing so and getting success messages only to fail again. Error 50 as the failure code.
Try playing some purchased music. Also try purchasing something (like the the free track of the week on the store home page). See if you get the same message.
I eventually cleared it - though not clear how. All I did was the usual trick of checking permissions, running the maintenance scripts (via Onyx) and rebooting a few times.

Just got my brand new ipod touch please help

I just go my 3rd generation ipod touch and when I try to turn it on there is a usb and a itunes cd with a music note on it please help.

Welcome to the discussions.
It sounds like [this is the screen|http://support.apple.com/kb/TS1275] you are seeing. I think that will help guide you through what to do.

Error when syncing Ipod Touch. Please help.

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