Error when try access password self service

Hi,
We are on AC5.3, patch level 11. We are trying to setup password self service but we are not very successfull.
When trying to access password self service screen i type in a username and select logon. I then get the following error message:
Application error occurred during request processing.
Details:   java.lang.NullPointerException: null
Exception id: [00215E963384006600005C47000005DC000487177DFC3B51]
The java log is as follows:
2010-05-21 11:05:56,616 [SAPEngine_Application_Thread[impl:3]_4] ERROR Ignorning exception in search by uniqueldapkey, searching by dn
com.sun.jndi.ldap.LdapReferralException: Continuation Reference; remaining name ''
     at com.sun.jndi.ldap.LdapNamingEnumeration.hasMoreReferrals(LdapNamingEnumeration.java:345)
     at com.sun.jndi.ldap.LdapNamingEnumeration.hasMoreImpl(LdapNamingEnumeration.java:224)
     at com.sun.jndi.ldap.LdapNamingEnumeration.hasMore(LdapNamingEnumeration.java:187)
     at com.virsa.ae.service.umi.ldap.LDAPSearchUser.getUserByDN(LDAPSearchUser.java:274)
     at com.virsa.ae.service.umi.ldap.LDAPSearchUser.setManagerDetails(LDAPSearchUser.java:908)
     at com.virsa.ae.service.umi.ldap.LDAPSearchUser.getUsers(LDAPSearchUser.java:695)
     at com.virsa.ae.service.umi.ldap.LDAPSearchUser.getUserById(LDAPSearchUser.java:880)
     at com.virsa.ae.service.umi.ldap.LDAPUserDetailsProvider.getUser(LDAPUserDetailsProvider.java:52)
     at com.virsa.ae.actions.LoginAction.verifyRequestorLoginHandler(LoginAction.java:607)
     at com.virsa.ae.actions.LoginAction.execute(LoginAction.java:102)
     at com.virsa.ae.commons.utils.framework.NavigationEngine.execute(NavigationEngine.java:295)
     at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:431)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321)
     at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:377)
     at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:461)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
     at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
     at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
     at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
     at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
     at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
     at java.security.AccessController.doPrivileged(AccessController.java:219)
     at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)
     at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)
Please advise.
Regards

2010-05-21 14:54:06,772 [SAPEngine_Application_Thread[impl:3]_33] DEBUG NavigationEngine.java@85:execute() : Current Module: |STARTUP_MODULE| Conversation: |STARTUP_CONVERSATION| Screen: |scrRequestAccess|
2010-05-21 14:54:06,772 [SAPEngine_Application_Thread[impl:3]_33] DEBUG NavigationEngine.java@105:execute() : Module#STARTUP_MODULE#Conversation#STARTUP_CONVERSATION#Screen#scrRequestAccess#Action#verifyRequestorLogin#
2010-05-21 14:54:06,772 [SAPEngine_Application_Thread[impl:3]_33] DEBUG NavigationEngine.java@285:execute() : Handler found:class com.virsa.ae.actions.LoginAction
2010-05-21 14:54:06,772 [SAPEngine_Application_Thread[impl:3]_33] DEBUG LoginAction.java@437:verifyRequestorLoginHandler() : INTO the method
2010-05-21 14:54:06,772 [SAPEngine_Application_Thread[impl:3]_33] DEBUG LDAPAuthenticator.java@66:<init>() : INTO the method : ZACTAD3
2010-05-21 14:54:06,784 [SAPEngine_Application_Thread[impl:3]_33] DEBUG LDAPHandlerFactory.java@30:getHandler() : INTO the method : ldapServerType :ADldapSystemName :ZACTAD3
2010-05-21 14:54:06,784 [SAPEngine_Application_Thread[impl:3]_33] DEBUG UMIFactory.java@116:getAuthenticator() : OUT of the method : Authenticator com.virsa.ae.service.umi.ldap.LDAPAuthenticator@17581758 found for authenticationType:LDAP authenticationSystem:ZACTAD3 authenticationStrategy:
2010-05-21 14:54:06,784 [SAPEngine_Application_Thread[impl:3]_33] DEBUG LDAPAuthenticator.java@66:<init>() : INTO the method : ZACTAD3
2010-05-21 14:54:06,787 [SAPEngine_Application_Thread[impl:3]_33] DEBUG LDAPHandlerFactory.java@30:getHandler() : INTO the method : ldapServerType :ADldapSystemName :ZACTAD3
2010-05-21 14:54:06,787 [SAPEngine_Application_Thread[impl:3]_33] DEBUG UMIFactory.java@116:getAuthenticator() : OUT of the method : Authenticator com.virsa.ae.service.umi.ldap.LDAPAuthenticator@5a8f5a8f found for authenticationType:LDAP authenticationSystem:ZACTAD3 authenticationStrategy:
2010-05-21 14:54:06,788 [SAPEngine_Application_Thread[impl:3]_33] DEBUG Processing interrupted Caused by conversation Interrupted
com.virsa.ae.commons.utils.framework.servlet.InterruptProcessingException: conversation Interrupted
     at com.virsa.ae.commons.utils.framework.NavigationEngine.execute(NavigationEngine.java:299)
     at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:431)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321)
     at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:377)
     at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:461)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321)
     at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:377)
     at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:461)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
     at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
     at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
     at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
     at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
     at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
     at java.security.AccessController.doPrivileged(AccessController.java:219)
     at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)
     at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)
Caused by:
com.virsa.ae.commons.utils.framework.InterruptConversationException: Forcing user to login
     at com.virsa.ae.actions.LoginAction.verifyRequestorLoginHandler(LoginAction.java:677)
     at com.virsa.ae.actions.LoginAction.execute(LoginAction.java:90)
     at com.virsa.ae.commons.utils.framework.NavigationEngine.execute(NavigationEngine.java:295)
     ... 24 more
2010-05-21 14:54:06,816 [SAPEngine_Application_Thread[impl:3]_35] DEBUG AEFrameworkServlet.java@521:logRequest() :
-- Request dump for Action Path is loadRequestorLoginPage
2010-05-21 14:54:06,817 [SAPEngine_Application_Thread[impl:3]_35] DEBUG AEFrameworkServlet.java@546:logRequest() : -- End Request dump for Action Path is loadRequestorLoginPage
2010-05-21 14:54:06,817 [SAPEngine_Application_Thread[impl:3]_35] DEBUG NavigationEngine.java@85:execute() : Current Module: |STARTUP_MODULE| Conversation: |STARTUP_CONVERSATION| Screen: |scrRequestAccess|
2010-05-21 14:54:06,817 [SAPEngine_Application_Thread[impl:3]_35] DEBUG NavigationEngine.java@105:execute() : Module#STARTUP_MODULE#Conversation#STARTUP_CONVERSATION#Screen#scrRequestAccess#Action#loadRequestorLoginPage#
2010-05-21 14:54:06,817 [SAPEngine_Application_Thread[impl:3]_35] DEBUG NavigationEngine.java@285:execute() : Handler found:class com.virsa.ae.actions.SuccessAction
2010-05-21 14:54:06,817 [SAPEngine_Application_Thread[impl:3]_35] DEBUG NavigationEngine.java@296:execute() : Target returned by execute action: success
2010-05-21 14:54:06,817 [SAPEngine_Application_Thread[impl:3]_35] DEBUG AEFrameworkServlet.java@458:service() : forwarding to:/eu_login.jsp
2010-05-21 14:54:06,818 [SAPEngine_Application_Thread[impl:3]_35] DEBUG AECacheUtil.java@2139:getDropDownList() : INTO the method : hmFA{DE=German, KO=Korean, SK=Slovak, NL=Dutch, IT=Italian, CS=Czech, PT=Portuguese, HR=Croatian, FR=French, PL=Polish, NO=Norwegian, FI=Finnish, ZH=Chinese, HU=Hungarian, JA=Japanese, ES=Spanish, EN=English, DA=Danish, RU=Russian, SV=Swedish}
2010-05-21 14:54:11,067 [SAPEngine_Application_Thread[impl:3]_16] DEBUG AEFrameworkServlet.java@521:logRequest() :
-- Request dump for Action Path is requestorLogin1
2010-05-21 14:54:11,067 [SAPEngine_Application_Thread[impl:3]_16] DEBUG AEFrameworkServlet.java@541:logRequest() : requestType:0::PSS#
2010-05-21 14:54:11,067 [SAPEngine_Application_Thread[impl:3]_16] DEBUG AEFrameworkServlet.java@541:logRequest() : selLanguage:0::#
2010-05-21 14:54:11,067 [SAPEngine_Application_Thread[impl:3]_16] DEBUG AEFrameworkServlet.java@541:logRequest() : j_user:0::PADAM#
2010-05-21 14:54:11,067 [SAPEngine_Application_Thread[impl:3]_16] DEBUG AEFrameworkServlet.java@546:logRequest() : -- End Request dump for Action Path is requestorLogin12010-05-21 14:54:06,772 [SAPEngine_Application_Thread[impl:3]_33] DEBUG NavigationEngine.java@85:execute() : Current Module: |STARTUP_MODULE| Conversation: |STARTUP_CONVERSATION| Screen: |scrRequestAccess|
2010-05-21 14:54:06,772 [SAPEngine_Application_Thread[impl:3]_33] DEBUG NavigationEngine.java@105:execute() : Module#STARTUP_MODULE#Conversation#STARTUP_CONVERSATION#Screen#scrRequestAccess#Action#verifyRequestorLogin#
2010-05-21 14:54:06,772 [SAPEngine_Application_Thread[impl:3]_33] DEBUG NavigationEngine.java@285:execute() : Handler found:class com.virsa.ae.actions.LoginAction
2010-05-21 14:54:06,772 [SAPEngine_Application_Thread[impl:3]_33] DEBUG LoginAction.java@437:verifyRequestorLoginHandler() : INTO the method
2010-05-21 14:54:06,772 [SAPEngine_Application_Thread[impl:3]_33] DEBUG LDAPAuthenticator.java@66:<init>() : INTO the method : ZACTAD3
2010-05-21 14:54:06,784 [SAPEngine_Application_Thread[impl:3]_33] DEBUG LDAPHandlerFactory.java@30:getHandler() : INTO the method : ldapServerType :ADldapSystemName :ZACTAD3
2010-05-21 14:54:06,784 [SAPEngine_Application_Thread[impl:3]_33] DEBUG UMIFactory.java@116:getAuthenticator() : OUT of the method : Authenticator com.virsa.ae.service.umi.ldap.LDAPAuthenticator@17581758 found for authenticationType:LDAP authenticationSystem:ZACTAD3 authenticationStrategy:
2010-05-21 14:54:06,784 [SAPEngine_Application_Thread[impl:3]_33] DEBUG LDAPAuthenticator.java@66:<init>() : INTO the method : ZACTAD3
2010-05-21 14:54:06,787 [SAPEngine_Application_Thread[impl:3]_33] DEBUG LDAPHandlerFactory.java@30:getHandler() : INTO the method : ldapServerType :ADldapSystemName :ZACTAD3
2010-05-21 14:54:06,787 [SAPEngine_Application_Thread[impl:3]_33] DEBUG UMIFactory.java@116:getAuthenticator() : OUT of the method : Authenticator com.virsa.ae.service.umi.ldap.LDAPAuthenticator@5a8f5a8f found for authenticationType:LDAP authenticationSystem:ZACTAD3 authenticationStrategy:
2010-05-21 14:54:06,788 [SAPEngine_Application_Thread[impl:3]_33] DEBUG Processing interrupted Caused by conversation Interrupted
com.virsa.ae.commons.utils.framework.servlet.InterruptProcessingException: conversation Interrupted
     at com.virsa.ae.commons.utils.framework.NavigationEngine.execute(NavigationEngine.java:299)
     at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:431)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321)
     at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:377)
     at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:461)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321)
     at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:377)
     at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:461)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
     at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
     at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
     at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
     at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
     at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
     at java.security.AccessController.doPrivileged(AccessController.java:219)
     at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)
     at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)
Caused by:
com.virsa.ae.commons.utils.framework.InterruptConversationException: Forcing user to login
     at com.virsa.ae.actions.LoginAction.verifyRequestorLoginHandler(LoginAction.java:677)
     at com.virsa.ae.actions.LoginAction.execute(LoginAction.java:90)
     at com.virsa.ae.commons.utils.framework.NavigationEngine.execute(NavigationEngine.java:295)
     ... 24 more
2010-05-21 14:54:06,816 [SAPEngine_Application_Thread[impl:3]_35] DEBUG AEFrameworkServlet.java@521:logRequest() :

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PCI Card: pci168c,24, sppci_othernetwork, PCI Slot 5
Serial ATA Device: FUJITSU MHW2160BHPL, 149.05 GB
Parallel ATA Device: HL-DT-ST DVDRW GSA-S10N
USB Device: Built-in iSight, Apple Inc., high_speed, 500 mA
USB Device: Bluetooth USB Host Controller, Apple, Inc., full_speed, 500 mA
USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, full_speed, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., low_speed, 500 mA

Hello @larrycarol99,
I understand that after upgrading your computer when you plug in an ethernet cord you get a hardware malfunction error. I am providing you with a Microsoft Support document: Hardware Malfunction Results in System Error Message that explains what causes that error and provides steps on fixing it. I am also including a link to the Compaq Presario 5300US Desktop PC Drivers page, which unfortunately does not have any drivers for your computer running Windows Vista.
I hope this helps. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
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Designer Workflow SharePoint 2013 error when try to assign a task forbidden

designer Workflow SharePoint 2013 error when try to assign a task
Next attempt scheduled in less than one minute. Details of last request: HTTP Forbidden to http://oursite/_vti_bin/client.svc/web/lists/getbyid(guid'3cd5739e-f243-4b75-a724-fdbee704913f')/ContentTypes
Correlation Id: 56baaedd-a2d1-4377-9277-89d20cbdf434
and then after cancel I get
RequestorId: da9fe991-f8d5-7f4a-7dc2-fec198a2a115. Details: System.ApplicationException: HTTP 403 {"x-ms-diagnostics":["30000000; reason=SSL is required"],"SPRequestGuid":["000515ef-1d97-4d94-a35e-f0423f2f5eaa"],"request-id":["000515ef-1d97-4d94-a35e-f0423f2f5eaa"],"X-FRAME-OPTIONS":["SAMEORIGIN"],"SPRequestDuration":["151"],"SPIisLatency":["0"],"MicrosoftSharePointTeamServices":["15.0.0.4551"],"X-Content-Type-Options":["nosniff"],"X-MS-InvokeApp":["1;
RequireReadOnly"],"Date":["Wed, 15 Jan 2014 17:49:27 GMT"],"Server":["Microsoft-IIS\/8.0"],"X-Powered-By":["ASP.NET"]} at
Microsoft.Activities.Hosting.Runtime.Subroutine.SubroutineChild.Execute(CodeActivityContext context) at System.Activities.CodeActivity.InternalExecute(ActivityInstance instance, ActivityExecutor executor, BookmarkManager bookmarkManager) at System.Activities.Runtime.ActivityExecutor.ExecuteActivityWorkItem.ExecuteBody
MCTS Sharepoint 2010, MCAD dotnet, MCPDEA, SharePoint Lead

Hi Amit,
According to your description, my understanding is that the error occurred when you assigned a task.
Did you install any CU for SharePoint?
If yes, after an update has been performed, several Windows PowerShell cmdlets must be run in order to maintain the connection between the SharePoint Server 2013 farm and the Workflow Manager farm.
$credential = [System.Net.CredentialCache]::DefaultNetworkCredentials
$site = Get-SPSite(<siteUri>)
$proxy = Get-SPWorkflowServiceApplicationProxy
$svcAddress = $proxy.GetWorkflowServiceAddress($site)
Copy-SPActivitiesToWorkflowService -WorkflowServiceAddress $svcAddress -Credential $credential -Force $true
After running the command, re-register the workflow service to see if the issue still occurs.
Register-SPWorkflowService: http://technet.microsoft.com/en-us/library/jj663115.aspx
More information are provided in the link below:
http://technet.microsoft.com/en-us/library/dn133867.aspx
Best regards.
Thanks
Victoria Xia
TechNet Community Support

Password self service in AC10

What is the procedure to roll out Password self service in a 1000+ company. Does it means all the backend system users has to be copied to GRC Production system to use this feature.
If the user wants to reset his password, is it necessarily to login with GRC Password first into GRC and than reset the backend password. If this is the case, than there are less chances that users will remember his GRC password to login into it to reset the password.

A user shouldn't need access to the GRC box itself to use PSS.
Look at the PSS configuration under SPRO->GRC->AC->User Provisioning->Maintain PSS
You can set the authentication source for a user attempting to leverage the PSS feature. You can use the Challenge Questions themselves or another HR system. Also, under that same IMG tree, you will also need to ensure your End User Logon URL is activated and setup properly. This would be the URL individuals would use to access the basic AC features (creating requests, PSS, etc) whom do not have AC accounts themselves.
The key design decisions will be where you will be storing a user's challenge questions and how you will ensure they have their answers registered (ideally part of their onboarding) so that they can use the PSS tool.

Password self-service workflow message

Hello
Where in configuration do I go to change the password self-service workflow message:
"Your password has been reset. Your password is..."
I know where these messages are for provisioning, but not sure where to go for p/w s-s.
Thanks
JD

Hi,
As Chinmaya mentioned, this message is not easily available to configure. None of the emails are being maintained in backend systems. All of these messages are maintained in NW (front-end) table called Virsa_AE_Message. Go to this table and search for the correspnding message and change it.
FYI, when you upgrade to new SP and upload the initial data xml file, it will overwrite the changes you have made to the message.
Regards,
Alpesh

Password Self Service - User receive new Password Email - But link empty

With Password Self Service we sometimes have users that get the Email with the link.
But when they open the link it is just an empty page.
(as if it has been opened before or the password show time has passed)
Have anyone had this issue?
Thank you

Hi Kristian,
guess you talk about AC 5.3.
Please check in CUP -> Configuration -> Workflow -> SMTP if you have configured some application url.
If not, are you using SSL or SSO, there might be an issue then.
Best,
Frank

CUP 5.3. Password Self Service description+sequence

Hi together,
where is it possible to chance the password self service description? The description appears on the "request access"-screen. Every requesttype can be changed in the configuration but not the password self service. Also it isn't possible to change the sequence...
Is this correct? Or is there a other possibility I didn't notice?
Thanks & Best Regards
Alexa

Hi,
we are on SP8 but we will upgrade to SP09 in the next weeks...
I need to change the desciption because of different language requirements for different users. Because the requestors aren't in the UME we can't make varieties in the language with the login. We enter the requesttypes in two languages in the description field. So that all requestors understand the different types. But this isn't possible for the password-self-service, because there is no configuration for the description.
Perhaps my question will be solved with SP09
Thanks.
Alexa

SAP GRC Compliant User Provisioning (CUP) Password Self Service

Hello everyone,
I am setting up Password Self Service within CUP. For those users that do not already have access to the UME frontend, I know that I need to create a user ID in the UME frontend for each user so that they can access the Password Self Service option. Since I only want the user to access the Password Self Service option, what UME role do I assign to them to ensure that they cannot access anything else within CUP?
Thank you!
Johonna

Johonna,
The 3 defined roles are only those suggested by SAP.
You can create your own roles by assigning the various actions as needed to provide access or restrict as your organisation requires.
However, depending on your patch level, you may find that certain actions are dependant on others to work properly.
Also, you either grant access to the functionality or not. There is no partial or display only setting in the java stack.
Enjoy!
Simon

CUP Password Self Service

Hi,
I have some problems with using the password self service.
The user has answered the challenge response and is registered. After losing the password the user tries to access the password self service link. Therefore he has to login - why??? This doesn't makes at all, as the user lost his password! Did I miss a setting or did I misunderstood the functionality???
Best regards,
Christian

Hi Christian,
sure this authentication depends on the "Authentication" configuration, but I wouldn't change this data source as you probably had a reason for choosing a SAP system as data source.
Following things I figured:
- setting the Self-Service to "SAP HR" and configuring the "Disable Verification" to "Password Self-Service" will do exactly what you need: no authentication needed but verification by HR info types. This extra logon before the verification can be disabled like it was in 5.2
Unfortunately you will need an HR system with data configured for all users using PSS
- setting Self-Service to "Challenge Response", by setting the "Disable Verification" to "None" you can disable the questions but NOT the initial logon
I can't really figure why this is working the opposite way for both types of password self-service. Let me know if you find a nice solution. Or did you open an OSS?
Regards,
Daniela

I/O Error when writing access Log buffer to file. error number: 28

Hi,
Oracle OracleAS Web Cache 10.1.2.3.0, Build 10.1.2.3.0 080201 is writing events like this:
[alert 13215] I/O Error when writing access Log buffer to file. error number: 28
I've looked for this alert and i've found this description:
WXE-13215 I/O Error when writing access Log buffer to file. error number: %d
Severity: alert
Cause: I/O error happened when OracleAS Web Cache tried to write to the access log file.
Action: Check the status of access log file. For example, see if the disk is full
Anybody knows what "error number: 28" stands for? The logs are sended to other server and it seems that the disk size is ok.
thanks!

I tested again...it seems LabVIEW doesn't like the way I wrote the measurement files. I attached a set of VIs (ZIP-file) to give you a clue how it was done. When I try to save and read a file containing just plain DBLs from a 1D-Array (see attached file generating VI) it works perfectly well for large file sizes.
So there might get something messed up by the way LabVIEW saved the measured data. You'll notice, that I (accidentally) left the "prepend array string size" input of "write to binary file" function unwired which means that the size information will be written as a type of header. Maybe this is the reason that it doesn't work as expected...
Attachments:
VibrationMeasurement.zip ‏76 KB
generate_test_bin_data.vi ‏12 KB

Error when try access password self service

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