Error when try to connect to universe

Hello Experts,
We have installed BOE XI 3.0 on the server. i have created the universe in designer. now when i tried to open that universe in WEBI INTELIGENCE, it showed me error
IF YOU CAN NOT RECONNECT TO THE SERVER, CLOSE WEBI INTELIGENCE AND RESTART AGAIN (WIJ 20002)
"" Version:>12.0.0.683 Stack trace: java.lang.NullPointerException at com.businessobjects.wp.om.OMDataSourceInfo.<init>(Unknown Source) at com.businessobjects.wp.om.OMDataProvider.getDataSourceInfo(Unknown Source) at com.businessobjects.wp.om.OMDataProviders.checkNewDsOlapForQueryDrill(Unknown Source) at com.businessobjects.wp.om.OMDataProviders.checkNewDsOlapForQueryDrill(Unknown Source) at com.businessobjects.wp.tc.TCDocFactory.newDocument(Unknown Source) at com.businessobjects.wp.tc.TCMain.newDocument(Unknown Source) at com.businessobjects.wp.tc.TCMain.initDocument(Unknown Source) at com.businessobjects.wp.tc.TCMain.initClient2(Unknown Source) at com.businessobjects.wp.tc.TCMain.initClient(Unknown Source) at com.businessobjects.wp.tc.thread.InitAppletRunner.run(Unknown Source) at java.lang.Thread.run(Unknown Source) ""
Can any one tell me how to resolve the error ? i appreciate your help in advance.
Regards,
Komik SHah

Webi seems to be very sensitive in regards to network/connectivity stability/timeouts etc
following are the circumstances that cause WIJ20002 :-
) Wireless LAN. Whenever possible try to run Webi over LAN rather than W-LAN on the client side
2) VPN. Experience a lot of issues when trying to run Webi over a VPN connection (Home office connected to enterprise network)
3) BO Authentication. My company uses Siteminder for SSO. Whenever Siteminder has a small hickup or not reachable when you try to save/refresh etc (a couple of seconds timeout for instance) it will return the WIJ20002

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