Error When Trying to Add Item to Service Contract

When I try to add new items to a service contract I keep getting the message below. This message makes no sense as I am not trying to delete any items, just add a new one.
Any thoughts.
"You cannot delete item from service contract that is linked to service call"

Hi,
Your issue is a database corruption which happened due to a specific scenario which lead to the issue. As per the Note which was referred, you need to contact the partner as in your case, there is no partner, then you have to contact the Local Product Expert (LPE) who would help you in finding one.
The Partner will on behalf of you can raise a support ticket and the same can be checked further.
Kind Regards,
Jitin
SAP Business One Forum Team

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Try Following Solutions:
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I Hope this Helpsu2026.
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#####################################################################################################3
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08/21/2014 09:07:27.53 w3wp.exe (0x2BB8)                       0x2448 SharePoint Foundation
Logging Correlation Data      xmnv Medium Name=Request (GET:http://gcdwinamzanl002:8081/_layouts/15/ManageUserProfileServiceApplication.aspx?ApplicationID=9826b245%2D1d65%2D408f%2Db252%2D058b3809225f) ef9fb09c-ae28-1072-b404-c887d61ed915
08/21/2014 09:07:27.75 w3wp.exe (0x2BB8)                       0x2448 SharePoint Foundation
General                       6t8h High    [Forced due to logging gap, cached @ 08/21/2014 09:07:27.50, Original
Level: Verbose] {0} ef9fb09c-ae28-1072-b404-c887d61ed915
08/21/2014 09:07:27.75 w3wp.exe (0x2BB8)                       0x2448 SharePoint Foundation
Database                      8acb High    [Forced due to logging gap, Original Level: VerboseEx] Reverting to process
identity ef9fb09c-ae28-1072-b404-c887d61ed915
08/21/2014 09:07:27.75 w3wp.exe (0x2BB8)                       0x2448 Web Content Management
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08/21/2014 09:07:27.75 w3wp.exe (0x2BB8)                       0x2448 Web Content Management
Publishing                    8zug Medium PublishingHttpModule.Init() calling AppDomainUnloadListener.Register() ef9fb09c-ae28-1072-b404-c887d61ed915
08/21/2014 09:07:27.75 w3wp.exe (0x2BB8)                       0x2448 Web Content Management
Publishing                    8x0a Medium AppDomainUnloadListener.RegisterSelf() entered lock(this=38386177) ef9fb09c-ae28-1072-b404-c887d61ed915
08/21/2014 09:07:27.75 w3wp.exe (0x2BB8)                       0x2448 Web Content Management
Publishing                    8x0b Medium AppDomainUnloadListener.RegisterSelf() about to call HostingEnvironment.RegisterObject(this=38386177) ef9fb09c-ae28-1072-b404-c887d61ed915
08/21/2014 09:07:27.82 w3wp.exe (0x2BB8)                       0x2448 SharePoint Foundation
Asp Runtime                   aj1kp High    [Forced due to logging gap, Original Level: Verbose] SPRequestModule.PreSendRequestHeaders ef9fb09c-ae28-1072-b404-c887d61ed915
08/21/2014 09:07:27.88 w3wp.exe (0x2BB8)                       0x2448 SharePoint Foundation
General                       6t8h High    [Forced due to logging gap, cached @ 08/21/2014 09:07:27.83, Original
Level: Verbose] {0} ef9fb09c-ae28-1072-b404-c887d61ed915
08/21/2014 09:07:27.88 w3wp.exe (0x2BB8)                       0x2448 SharePoint Foundation
Database                      8acb High    [Forced due to logging gap, Original Level: VerboseEx] Reverting to process
identity ef9fb09c-ae28-1072-b404-c887d61ed915
08/21/2014 09:07:27.91 w3wp.exe (0x2BB8)                       0x2448 SharePoint Foundation
Monitoring                    b4ly Medium Leaving Monitored Scope (Request (GET:http://gcdwinamzanl002:8081/_layouts/15/ManageUserProfileServiceApplication.aspx?ApplicationID=9826b245%2D1d65%2D408f%2Db252%2D058b3809225f)).
Execution Time=427.452048 ef9fb09c-ae28-1072-b404-c887d61ed915
08/21/2014 09:07:27.98 w3wp.exe (0x2BB8)                       0x2448 SharePoint Foundation
Monitoring                    nasq Medium Entering monitored scope (Request (GET:http://gcdwinamzanl002:8081/_layouts/15/ManageUserProfileServiceApplication.aspx?ApplicationID=9826b245%2D1d65%2D408f%2Db252%2D058b3809225f)).
Parent No
08/21/2014 09:07:27.98 w3wp.exe (0x2BB8)                       0x2448 SharePoint Foundation
Logging Correlation Data      xmnv Medium Name=Request (GET:http://gcdwinamzanl002:8081/_layouts/15/ManageUserProfileServiceApplication.aspx?ApplicationID=9826b245%2D1d65%2D408f%2Db252%2D058b3809225f) ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:28.35 w3wp.exe (0x2BB8)                       0x2448 SharePoint Foundation
General                       6t8h High    [Forced due to logging gap, cached @ 08/21/2014 09:07:27.98, Original
Level: Verbose] {0} ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:28.35 w3wp.exe (0x2BB8)                       0x2448 SharePoint Foundation
Authentication Authorization agb9s Medium Non-OAuth request. IsAuthenticated=True, UserIdentityName=, ClaimsCount=0 ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:28.39 w3wp.exe (0x2BB8)                       0x2448 SharePoint Foundation
Monitoring                    b4ly High    Leaving Monitored Scope (PostAuthenticateRequestHandler). Execution Time=27.712976 ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:28.49 w3wp.exe (0x2BB8)                       0x2448 SharePoint Foundation
Monitoring                    nass High    [Forced due to logging gap, cached @ 08/21/2014 09:07:28.39, Original Level: Verbose]
____{0}={1} ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:28.49 w3wp.exe (0x2BB8)                       0x2448 SharePoint Foundation
Asp Runtime                   aj1kr High    [Forced due to logging gap, Original Level: Verbose] SPRequestModule.PostAuthorizeRequestHandler ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:28.68 w3wp.exe (0x2BB8)                       0x2448 SharePoint Foundation
Monitoring                    b4ly High    Leaving Monitored Scope (PublishingHttpModule: PostAuthorizeRequestHandler). Execution
Time=178.76496 ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:28.85 w3wp.exe (0x2BB8)                       0x2448 SharePoint Foundation
Asp Runtime                   aj1km High    [Forced due to logging gap, cached @ 08/21/2014 09:07:28.72, Original Level: Verbose]
SPRequestModule.PostResolveRequestCacheHandler ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:28.85 w3wp.exe (0x2BB8)                       0x2448 SharePoint Foundation
Asp Runtime                   aj1kn High    [Forced due to logging gap, Original Level: Verbose] SPRequestModule.AcquireRequestStateHandler ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:28.88 w3wp.exe (0x2BB8)                       0x2448 SharePoint Foundation
Logging Correlation Data      xmnv Medium Site=/ ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:28.94 w3wp.exe (0x2BB8)                       0x2448 SharePoint Foundation
Database                      ahjqp High    [Forced due to logging gap, cached @ 08/21/2014 09:07:28.90, Original
Level: Verbose] SQL connection time: 0.050592 ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:28.94 w3wp.exe (0x2BB8)                       0x2448 SharePoint Foundation
Database                      8acb High    [Forced due to logging gap, Original Level: VerboseEx] Reverting to process
identity ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:29.22 OWSTIMER.EXE (0x0968)                   0x3744 SharePoint Foundation         Monitoring
aeh57 Medium Sql Ring buffer status eventsPerSec = ,processingTime=0,totalEventsProcessed=0,eventCount=0,droppedCount=0,memoryUsed=0
08/21/2014 09:07:29.53 w3wp.exe (0x2BB8)                       0x2448 SharePoint Foundation
Database                      ahjqp High    [Forced due to logging gap, cached @ 08/21/2014 09:07:28.95, Original
Level: Verbose] SQL connection time: 0.027536 ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:29.53 w3wp.exe (0x2BB8)                       0x2448 SharePoint Foundation
General                       6t8b High    [Forced due to logging gap, Original Level: Verbose] Looking up {0}
site {1} in the farm {2} ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:29.59 w3wp.exe (0x2BB8)                       0x2448 SharePoint Foundation
Topology                      umbj High    [Forced due to logging gap, cached @ 08/21/2014 09:07:29.54, Original
Level: Verbose] Deserializing the type named {0} and with id {1}. ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:29.59 w3wp.exe (0x2BB8)                       0x2448 SharePoint Foundation
Topology                      ahg9p High    [Forced due to logging gap, Original Level: Verbose] Completed deserializing
the type named {0} and with id {1}. ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:29.65 w3wp.exe (0x2BB8)                       0x2448 SharePoint Foundation
Topology                      ahg9p High    [Forced due to logging gap, cached @ 08/21/2014 09:07:29.64, Original
Level: Verbose] Completed deserializing the type named {0} and with id {1}. ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:29.65 w3wp.exe (0x2BB8)                       0x2448 SharePoint Foundation
Topology                      umbj High    [Forced due to logging gap, Original Level: Verbose] Deserializing the
type named {0} and with id {1}. ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:29.71 w3wp.exe (0x2BB8)                       0x2448
0x6FB700D                     ahg9p High    [Forced due to logging gap, cached @ 08/21/2014 09:07:29.68, Original Level:
Verbose] Completed deserializing the type named {0} and with id {1}. ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:29.71 w3wp.exe (0x2BB8)                       0x2448 Access Services
Administration                ackn7 High    [Forced due to logging gap, Original Level: Verbose] Tried to obtain setting {0} from Conversion Service
Application, but it didn't exist. ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:29.80 w3wp.exe (0x2BB8)                       0x2448 SharePoint Foundation
Topology                      umbj High    [Forced due to logging gap, cached @ 08/21/2014 09:07:29.76, Original
Level: Verbose] Deserializing the type named {0} and with id {1}. ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:29.80 w3wp.exe (0x2BB8)                       0x2448 SharePoint Foundation
Topology                      ahg9p High    [Forced due to logging gap, Original Level: Verbose] Completed deserializing
the type named {0} and with id {1}. ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:29.86 w3wp.exe (0x2BB8)                       0x2448 SharePoint Foundation
Topology                      ahg9p High    [Forced due to logging gap, cached @ 08/21/2014 09:07:29.85, Original
Level: Verbose] Completed deserializing the type named {0} and with id {1}. ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:29.86 w3wp.exe (0x2BB8)                       0x2448 SharePoint Foundation
Topology                      umbj High    [Forced due to logging gap, Original Level: Verbose] Deserializing the
type named {0} and with id {1}. ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:29.91 w3wp.exe (0x2BB8)                       0x2448 SharePoint Foundation
Topology                      ahg9p High    [Forced due to logging gap, Original Level: Verbose] Completed deserializing
the type named {0} and with id {1}. ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:29.96 w3wp.exe (0x2BB8)                       0x2448 SharePoint Foundation
Topology                      umbj High    [Forced due to logging gap, cached @ 08/21/2014 09:07:29.91, Original
Level: Verbose] Deserializing the type named {0} and with id {1}. ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:29.96 w3wp.exe (0x2BB8)                       0x2448 SharePoint Foundation
Topology                      ahg9p High    [Forced due to logging gap, Original Level: Verbose] Completed deserializing
the type named {0} and with id {1}. ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:30.06 w3wp.exe (0x2BB8)                       0x2448 SharePoint Foundation
Topology                      umbj High    [Forced due to logging gap, cached @ 08/21/2014 09:07:30.01, Original
Level: Verbose] Deserializing the type named {0} and with id {1}. ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:30.06 w3wp.exe (0x2BB8)                       0x2448 SharePoint Foundation
Topology                      ahg9p High    [Forced due to logging gap, Original Level: Verbose] Completed deserializing
the type named {0} and with id {1}. ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:30.12 w3wp.exe (0x2BB8)                       0x2448 SharePoint Foundation
Topology                      ahg9p High    [Forced due to logging gap, cached @ 08/21/2014 09:07:30.11, Original
Level: Verbose] Completed deserializing the type named {0} and with id {1}. ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:30.12 w3wp.exe (0x2BB8)                       0x2448 SharePoint Foundation
Configuration                 a16e High    SPAce PrincipalName found account renamed to NULL SID. Using new name. ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:30.12 w3wp.exe (0x2BB8)                       0x2448 SharePoint Foundation
Configuration                 a16e High    SPAce PrincipalName found account renamed to NULL SID. Using new name. ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:30.14 w3wp.exe (0x2BB8)                       0x2448 SharePoint Server
General                       ahjnd Medium Constructed a new async cache named Profile Property Cache ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:30.15 w3wp.exe (0x2BB8)                       0x2448 SharePoint Portal Server      User
Profiles                 ajk4d Medium UserProfileProperty_WCFLogging::Begin ProfilePropertyServiceClient.ExecuteOnChannel ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:30.15 w3wp.exe (0x2BB8)                       0x2448 SharePoint Portal Server      User
Profiles                 ajk35 Medium MossClientBase_WCFLogging::Begin MossClientBase.ExecuteOnChannel ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:30.18 w3wp.exe (0x2BB8)                       0x2448 SharePoint Portal Server      User
Profiles                 ajk36 Medium MossClientBase_WCFLogging:: MossClientBase.ExecuteOnChannel - Executing codeblock on channel ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:31.27 w3wp.exe (0x2BB8)                       0x2448 SharePoint Foundation
Claims Authentication         aeax6 High    [Forced due to logging gap, Original Level: Verbose] SPSecurityContext: The SecurityTokenServiceBehavior is attached to the AsymmetricTrustChannel. ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:31.94 w3wp.exe (0x2BB8)                       0x2448 SharePoint Foundation
Topology                      aeayb Medium SecurityTokenServiceSendRequest: RemoteAddress: 'http://localhost:32843/SecurityTokenServiceApplication/securitytoken.svc/actas'
Channel: 'Microsoft.IdentityModel.Protocols.WSTrust.IWSTrustChannelContract' Action: 'http://docs.oasis-open.org/ws-sx/ws-trust/200512/RST/Issue' MessageId: 'urn:uuid:3c1f10be-67f6-4335-9245-0af94c65f814' ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:34.09 NodeRunnerContent1-ac7a63c6-80a (0x1A00) 0x32DC Search                        Search Platform Services
ajhlg Medium NerioCluster : Got valid (Primary) lease until 2014-08-21T09:10:11.0915676Z/0 for net.tcp://gcdwinamzanl002/C62BA9/AdminComponent1/Services/InvokerService
08/21/2014 09:07:34.29 OWSTIMER.EXE (0x0968)                   0x3744 SharePoint Foundation         Monitoring
aeh57 Medium Sql Ring buffer status eventsPerSec = ,processingTime=0,totalEventsProcessed=0,eventCount=0,droppedCount=0,memoryUsed=0
08/21/2014 09:07:35.72 w3wp.exe (0x0C0C)                       0x18F0 SharePoint Foundation
Unified Logging Service       b8fx High    ULS Init Completed (w3wp.exe, onetnative.dll)
08/21/2014 09:07:35.86 w3wp.exe (0x0C0C)                       0x18F0 SharePoint Foundation
Topology                      2myf Medium Disabling the configuration filesystem and memory caches.
Abhishek Madan

Hi Abhishek,
According to your description, my understanding is that the User Profile Synchronization service stuck on ‘Starting’ or ‘Stopping’.
Please check whether you installed SQL 2012 Native Client (Pre-requisites) on SharePoint server. If yes, download and install SQL 2008 R2 Native Client from the below location:
http://download.microsoft.com/download/9/1/3/9138773A-505D-43E2-AC08-9A77E1E0490B/1033/x64/sqlncli.msi
From the SharePoint server ->control panel -> add/Remove programs , please confirm that the SQL 2008 Native Client is listed.
Make sure that the farm account is a member of the Administrators group on the server on which you are trying to start the User Profile Synchronization service, then restart the SharePoint Timer Service.
Set the FIM services to "Local System" before starting the service.
There is a troubleshooting for User Profile Synchronization Service start issues, please have a look at:
http://technet.microsoft.com/en-us/library/gg750257(v=office.14).aspx
Here are some similar posts for you to take a look at:
http://www.codeproject.com/Articles/358855/user-profile-synchronization-service-not-starting
http://www.sharepointdiary.com/2012/09/user-profile-synchronization-service-stuck-at-starting.html#ixzz2aX7Wz4GQ
Best Regards,
Wendy
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
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Wendy Li
TechNet Community Support

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