Error when trying to add users - The server is not operational [domain]

Installed the admin console and went to start adding users to the system. On the add users screen I select the domain and then get the following error:
The server is not operational [domain]
I looked this up in Service Notes and found this and found SN 1098415.
The root cause indicated there is that the server is part of a WindowsNT domain and as such can't issue the LDAP query.
This server is running in an active directory domain (not sure if it is 2000 or 2003, but it is AD nonetheless.
Any thoughts? There are no firewalls in-between the servers that provide AD and this server.
McP

I solved my problem. For purposes of discussion let's call my Pre-Windows 2000 domain name ACME and my Windows 2000/2003 domain acme.net.
After writing several manual VBScript LDAP queries (to take BPC out of the equation) I determined that the DC didn't want to answer to ACME. It would only answer to acme.net.
So, I went into Server Manager to "Define System User Groups" and updated the system user group "Domain Users" to look at acme.net for the domain name instead of just ACME.
That did the trick - I am now able to see all the users in the domain.
Thanks for all the suggestions.
McP

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