Error when trying to authorize computer

I keep getting an error message when I try to authorize my computer. This is especially confusing since I thought I'd already authorized it. I downloaded a couple TV episodes and watched one a few days ago. Today I try to watch my new one and it asks me to authorize it. It gives me an error message. I try again and again. I reboot and still I get an error message. It says: We could not complete your iTunes Store request. An unknown error occurred (-42408).
What does this mean and how do I fix it? I want to watch these episodes I paid for!

An unknown error occurred (-42408).
With that one, upgrading to iTunes 9.1.1.12 is worth a crack, as per:
[iTunes: "Error 42408" or "Error 42404" after upgrading to iTunes 9.0.3|http://support.apple.com/kb/TS3258]

Similar Messages

How to fix the 42408 unknown error when trying to authorize computer?

I have 2 ipods which i use on th same account so they both have the same sogs and videos. I just recently tried to plug in the ipod videoto ge all my movies and tv shows and songs but it said that i neded to authorize my computer. I typed in my password and the friendly 42408 unknown error showed up..How do i fix this?

In the course of your troubleshooting to date, have you worked through the following document?
[iTunes: "Error 42408" or "Error 42404" after upgrading to iTunes 9.0.3|http://support.apple.com/kb/TS3258]

I received this message: activation server error when trying to authorize my NOOK

I received this message: activation server error - code digital editions an error on activation server- when trying to authorize my NOOK. What do I do now?

I received this message: activation server error - code digital editions an error on activation server- when trying to authorize my NOOK. What do I do now?

Error when trying to authorize/deauthorize itunes

I have searched and searched for help. I found some useful information, but none answered my problems 100%. The problem is: earlier today all of my itunes songs worked just fine then I downloaded 3 albums and now all of a sudden I get the following error message when trying to play any of my downloaded songs: "this computer is not authorized to play "xxxxxx" would you like to authorize it?" I then type in my ID and Password and it gives me this error message: "There was an error storing your authorization information on this computer....the required directory was not found or has a permissions error." I store my songs on an external drive so I go and check to see if the albums/songs I downloaded were saved correctly, which they were. I then go to the 'store' and I try to deauthorize, but I am unable to and it gives me the same error message 'there was an error storing your information'...I am stumped. I have tried just about everything. what am I doing wrong? I am beyond angry.

Have you solved this problem yet? This is the EXACT problem I am having!!! This just started after I upgraded to 10.5.2. Please Help!!!

Always get a -9808 error when trying to authorize may machine or to sign-in fro iTunes

I followed every advice I could find in the knowledge base, including time verification, removing *** firewall and security software, re-installing iTunes, running from another network - nothing helps.
When I touch the sign-in button in iTunes, the sign-in button in the dialog box is always disabled.
I can login to my accounts (I have two) from myinfo.apple.com, everything looks ok.
iTunes diagnostic reports -9808 when trying to connect to the store or to the authorization service. Other than that, all looks fine.
Any idea how to resolve the problem?
Thanks,
Shabtay

You have some other problem with your boot drive that has corrupted data backed up to the TimeMacine drive.
My advice is to boot into each operating system and manually backup just your Users files each to separate regular external drives (no Timemachine or backup software) and disconnect.
Make a note of any serial numbers, emails, address book contacts, export bookmarks etc. that isn't typically in your users folders data.
You might be able to Winclone 3 the Windows as a whole thing as it's appearing not to have issues but it's your MacintoshHD partition that is so that will have to be rebuilt from scratch.
Most commonly used backup methods
If your OS X parititon doesn't boot, you can use this to recover files.
Create a data recovery/undelete external boot drive
Without any further detail about your machine I can't advise specifically what to do, but it involves using Disk Utility to Zero Erase (move slider one spot to the right or in 10.6 using Security Option) the ENTIRE boot drive and reformatting, then installing OSX fresh and then setting up BootCamp again.
If you wish to switch your boot drive for something better, this is a good time to do this.
Install/upgrade RAM or storage drive in Mac's
If your machine is capable of Internet Recovery, then use that, then upgrade.
If your machine came with 10.6 or earlier, then use the 10.6 install disks and work up from there.
Erase, formatting, OS X installs on Mac's

Error When Trying to Authorize...

I just got a new MacBook Pro, and I'm trying to authorize my iPod Nano. When I try to transfer purchases, it tells me the Nano is not authorized; I click 'authorize', and it does not let me; tells me I 'cannot authorize more tha 5 computers'.
I have since deauthorized ALL computers and my Account Information tells me that ZERO computers are authorized to play content.
So what's the deal? I keep going around in circles. I have NEVER deauthorized all computers prior to yesterday - I understand you can only do that once per year.
I'm officially stumped - what's the secret here?
HALP!

Not really, other than trying at a really inconvenient time when most people are asleep, such as 4AM USA Pacific when the Apple servers are probably not busy.
edit- tell me, are you able to go to the store and download a free single of the week?
Message was edited by: Katrina S.

Error when trying to authorize new computer to play a song

Hello,
i just transferred all my songs from one computer to the next, as well as my husbands music. everytime we try to play a song that is associated with his apple id, i get the error "We could not complete your itunes store request. An unknown error ocurred (-50). There was an error in the itunes stores. Please try again later"
Any ideas?

Not really, other than trying at a really inconvenient time when most people are asleep, such as 4AM USA Pacific when the Apple servers are probably not busy.
edit- tell me, are you able to go to the store and download a free single of the week?
Message was edited by: Katrina S.

An internal error has occured: There is something wrong in CryptUnprotectData -- LR 5 -- HP Envy M6 laptop -- I'm tryingto publish photos to an external site like Facebook but keep getting this error when trying to authorize account.

Please Help. This process worked fine when I initially bought LR5 but over the last several months, I've been unable to utilize this feature...probably due to one of these recent updates.

Please Help. This process worked fine when I initially bought LR5 but over the last several months, I've been unable to utilize this feature...probably due to one of these recent updates.

HT1420 It says I have a permission error when trying to authorize my iTunes. What do I do?

How do i fix this ?

I'd try the following document with that one:
iTunes: Missing folder or incorrect permissions may prevent authorization

I have switched offices and computer. may I still access my old tunes? next, I get an error when trying to download Itunes to my new compuet: c:\DocumentsandSettings\aabugattas\desktop\itunessetup.exe is not a valid Win32 application How can i download i

I have switched offices and computer. may I still access my old tunes? next, I get an error when trying to download Itunes to my new compuet: c:\DocumentsandSettings\aabugattas\desktop\itunessetup.exe is not a valid Win32 application How can i download it?

In the course of your troubleshooting to date have you worked through the following document?
iTunes: Windows reports that "iTunesSetup.exe is not a valid Win32 application"

I keep getting an error when trying to update an app- cannot connect to store. I logged out from my account and tried to log back in and got the same error. I am doing all this from my phone since I no longer own a personal computer (only work)

I keep getting an error when trying to update an app- cannot connect to store. I logged out from my account and tried to log back in and got the same error. I am doing all this from my phone since I no longer own a personal computer (only work) since I use iCloud and I tunes match

YAY!!! Saved it in my Mac's Firefox Bookmarks for easy future access!
Hope you are having a lovely afternoon today! I'm about ready to go bobo....I have an early meeting, and I don't want to oversleep! The nice part is that I work remotely, so I only have to wake up 15 minutes or so before the meeting.... I don't even use an alarm clock anymore (really, my iPhone alarm, which is much more pleasant), unless I have to get up at 6:30 or something....
TMI?
GB

I get this message when trying to authorize my computer. This apple id has not been used yet with the itunes store. Do i have to purchase first

get this message when trying to authorize my computer. This apple id has not bee used with the itunes store.
Do i have to purchase something, before i can authorize my computer.Thank you in advance for any answers received.

You cannot buy anything from the iTunes Store until you authorize the computer. Are you unable to authorize it? If so see the following:
Authorization
Macs: iTunes Store- About authorization and deauthorization.
Windows: How to Authorize or Deauthorize iTunes | PCWorld.
In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it. Or turn on Windows 7 and 8 iTunes menus: iTunes- Turning on iTunes menus in Windows 8 and 7.

Keep receiving error when trying to change device on my verizon. Unfortunately, none of the lines on your account are eligible to receive the Online Authorization Code

Keep receiving error when trying to change device on my verizon. Unfortunately, none of the lines on your account are eligible to receive the Online Authorization Code.
Unable to change device on account.

That would be great if they weren't 2 different size SIM cards.
The code is a security feature and I realize this. It is to prevent someone from hacking your account and changing your devices without your knowledge. However, I am the account owner and I know exactly what is going on with my account at all times. I check data usage AT LEAST 2 times daily and I log into my account at least once daily. I would very quickly discover any issues. This feature is more of a (removed)
Edited as required by the Verizon Wireless Terms of Service
Message was edited by: Admin Moderator

I am getting an error when trying to download new iTunes software to new Windows 7 computer.

I am getting an error when trying to download iTunes to a new Lenovo laptop with Windows 7. Says... An error occurred during the installation of assembly 'Microsoft.VC80.CRT,type="win32",version="8.0.50727.6195",publicKeyToken="1fc8b 3b9a1e18e3b",processorArchitecture="86". HRESULT:0x80070BC9
Please help if anyone knows how to fix or bypass this problem.

These ones are tricky. But the following instructions are worth a try.
First do a complete uninstall of iTunes and related components (but don't reinstall just yet), as per the following document:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
a. Launch regedit (Start >> Search Programs and Files >> type Regedit and open the regedit that comes up.)
b. Access the following Location: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData \S-1-5-18\Components
c. Perform the following actions
i. Right Click on Components Folder
ii. Select Permissions
iii. Select Full Control and Read Permissions options
iv. Select Advanced Button
v. Select Owner Tab
vi. Select to Change Owner to the Administrators
vii. Check the option “Replace owner on subcontainers and objects”
viii. Select OK when prompted that it may not change all.
ix. Select Apply
x. Select Apply again
xi. Exit the Registry Editor
Now try reinstalling iTunes again. Does it go in properly this time?

Error when trying to chat with more than one perso...

I am getting an error when trying to chat with more than one person at a time.
The message is like below:
There has been an error while proccesing.
Do you want to start debugging.
Row: 0
Error: No authorization
Thank you in advance for assistance.
Kind Regards
Marcin
Attachments:
error.jpg ‏12 KB

What is the version of Internet Explorer installed on your computer?
In Internet Explorer go to Help -> About Internet Explorer.
P.S. Please, don’t say that you are not using Internet Explorer. This is irrelevant. Skype depends on Internet Explorer.

Error when trying to authorize computer

Similar Messages

Maybe you are looking for