Error when trying to deliver a book in iTunes Producer

I have tried to deliver a book via iTunes Producer, but I always end up with the same error message:
ERROR ITMS-9000: "Risor2013.ibooks: could not parse OPS/content22.xhtml: duplicate id: anchor-12" at Book (MZItmspBookPackage).
Does anyone have experience with this message, and know how to fix it?

And I just say for the record how much it ***** when you have to deal with a company who thinks so little of customer support, that you can't talk to anyone in person? Sheesh, the recording I got when I called hung up on me!

Similar Messages

  • Trying to deliver a book to iTunes Producer

    I am trying to submit my book to iTunes Producer.  It went almost an hour into loading and aborted due to the error (Assets 51). Can anyone please tell me what this means and how I can fix it?
    Thank you!

    So, I am working with
    MacBook OSX Lion 10.7.5
    ITunesProducer Vers. 2.9.1 (375) 
    My machine has been phased out and updating the OS will happen when ache e elel freezes.
    So, I followed what other people did when receiving this error and saved my file. I exported the saved file to my desktop as an Ibooks file. I then attempted to upload the saved file and this still pops up on my screen. How do I get rid of this error without needing to buy a new machine? Or, do all Macbooks eventually become landfill lessees for a producer? Your help is appreciated.

  • When trying to upload a book through iTunes producer, I keep getting this error.

    ERROR ITMS-3000: "Line 102 column 38: element "audience" incomplete; expected element "range" or "value" at XPath /package/book/metadata/audience_info/audience"
    Any idea what it means and how I fix it?

    If you are getting a message to contact iTunes support then you can do so via this link and ask them for help (on these forums we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT1918 I get an error when trying to buy a book in iTunes - says "Paypal is not supported on this device". Which is fine, but my payment method in my iTune settings is for a credit card.

    Same error occurs in any device I use: iPhone (4) or iPad (2).
    Any idea how to reset something, or otherwise let me make a purchase?

    And I just say for the record how much it ***** when you have to deal with a company who thinks so little of customer support, that you can't talk to anyone in person? Sheesh, the recording I got when I called hung up on me!

  • HT1926 I keep getting an msvcr80.dll error when trying to download newest version of iTunes.

    I keep getting an msvcr80.dll error when trying to download newest version of iTunes.

    Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
    (99595)

  • Getting an error when trying to update payment information on iTunes

    Getting an error when trying to update payment information on iTunes

    If you would like help from these user forums then saying what the error message was would be useful.

  • Parse Error when trying to create photo book

    I can't get past the login section when trying to create a photo book or card or calendar. message: "online services encountered an error. the service will now be terminated... error 7: an XML parse failure occurred."
    any ideas as to what is going on?

    Are you using Photoshop Album Starter Edition 3.0?

  • Sign-in error when trying to buy a Book?!

    Trying to purchase a book, I get an Apple account Sign-in error message.
    "The was an error while accessing your account information. Please check your network connection and try again."
    I checked my account info (login/password) using a web browser and everything seems in good working order. I have 1-Click turned ON, everything's ok. I purchased my new 20" iMac using this account. I can't understand why aperture will not allow a sign-in to the account to purchase a book.

    I logged-in into osX as a different user, exported some pics, tried to order a book, and it worked. It's very strange that I can't sign-in to order a book using my main osX user account. How do I fix this? Any Apple store geniuses reading this?

  • I get an error when trying to import MP3 files in iTunes?

    When I try to import mp3 files into iTunes (version 6), I get an error message of:
    The file "song file name" can not be imported An unknown error has occurred (-50).
    I have already imported these files into iTnes on my old computer, but run into this problem with my new laptop. I downloaded a new version of iTunes just like I installed all my new programs on this new laptop.
    For some reason, I run into this problem when trying to import any mp3 files (as mentioned, even mp3 files that I successfully imported into iTunes previously).
    (I've tried a complete removal and re-install, but that didn't help)
    Anyone know why I'm getting this error message and how to correct things?
    Thanks in advance for any help !!!

    C:\DOCUME~1\Mark\LOCALS~1\Temp\WERe357.dir00\iTunes.exe.mdmp
    C:\DOCUME~1\Mark\LOCALS~1\Temp\WERe357.dir00\appcompat.txt
    those are the files that are sent as an error report... i dont know what the problem is! this is starting to get me mad! I need my music! some1 help plz.
    I cant load that one folder, what could be the problem? I've loaded another folder similar to this one but it was alot smaller and everything worked out fine, but for my big one its messing up.

  • TS3297 0X800B0109 error when trying to Buy or sign into Itunes

    Seen alot of request but no answers on this issue.
    Getting error 0x800B0109 when trying to buy songs or sign into iTunes.
    Currently running on Windows 7 64 bit.
    Any suggestions how to bypass this?
    THanks

    Can you install the root certificate update for Windows 7 from here:
    http://download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/rootsu pd.exe
    Not sure if it's for Windows 7 x64, but the end game is to update your root certificates manually.

  • HT5071 The process of getting your book on the iTunes store is very complicated and frustrating. After delivering your book through iTunes Producer it gives you the BIG TICK and after that you have no idea what stage your book is at.

    In addition to sell your book on iTunes is a huge exercise, requiring US taxation file numbers that you have to apply directly to the tax office in the US. Once you have done that you then have to jump through several other hoops in iTunes system to be able to sell your books. Then of course I have already explaine the difficulty that I have had to get my book in the store.

    I assume if you have submitted your  book.. you have already completed Apples requirements for a paid book account.
    Its quite simple, Apple own the ball.. if you want to play the game... get your boots on and start running.. not standing on the sidelines and shouting FOUL  just because its not going as you expect!

  • Safari error when trying to download ePub books

    For years I have been purchasing books through several websites on my ipad.  When it comes time to download the book I would choose the ePub format and a box would pop up asking me if I would like to open the book in iBooks or Overdrive.  I always choose iBooks and the book would open.  Now I am getting an error message that says Safari can not open this file.  I don't understand because I have been doing it for this way for years, I have ordered books from these websites many times so they reputiable.  I was able to download the same file to my apple desktop and open it in itunes so I know there is not a problem with the file the problem is with my ipad.  I tried deleting iBooks on the ipad and reinstalling it but still get the same error.  Does anyone have any suggestions.  My IPad has the latest software version and I'm at a loss as to what to try.  HELP!

    Frankly, I don't know why this error is happening to you...but I'm interested in knowing why.
    However, I suspect the problem is related to the way that books are stored on your device. Most users store their documents on iTunes, which manages book and music and such. On the most recent version of iTunes, most purchased books work fine, but importing other books may require some help - DropBox is free, and it's a good way to transfer ePub files so you can read them on your iPad.
    In other words, use DropBox to manage your ePub files from now on. Guaranteed to work.

  • I'm getting an error when trying to update my ipod through Itunes (1413)

    I have a black 30gb ipod video, Itunes tells me that a newer version of the Ipod software is available (1.2) so I click update. I get an error saying The iPod "IPOD" could not be updated. An unknown error occured (1413).
    What do I do?
    Thanks in advance

    did you have any trouble when you were installing itunes? in particular, did you run into trouble during the "registering modules" phase of the install?

  • Get -3256 error when trying to use "multiple speakers" in iTunes

    I have had a LOT of Airport problems since switching to Leopard. For the moment, the Airport does seem to now work. I use an Airport Extreme 802.11n, and an Airport Express using WDS. I had a TON of problems with my MBP connecting, running great, then slowly losing bandwidth. For the moment, all is working. The next hassle was that my formerly working WDS stopped working. Now, the base station says WDS is happy. iTunes show the Airport Express is available to broadcast to.
    It lets me select multiple speakers, but then gives and error -3256.

    I think that I just solved your multiple speaker issue in another post; check out: http://discussions.apple.com/thread.jspa?messageID=5765343&#5765343. Hope this solution works for you too.

  • Error 9000 when trying to deliver app to appstore

    trying to deliver an app to appstore.
    this is what i get:
    i am using xcode 5.0.2 (5A3005) and OSX 10.9.2
    need help
    thanks

    thank you
    will download and try again
    ehud
    Re: error 9000 when trying to deliver app to appstore
    created by flexercised<http://forums.adobe.com/people/flexercised> in AIR Development - View the full discussion<http://forums.adobe.com/message/6275393#6275393

Maybe you are looking for