Error when trying to download iCloud

Any suggestions?

I would suggest you to run the fix it tool from the link mentioned below and then check if you can install the softwares.
http://support.microsoft.com/mats/Program_Install_and_Uninstall (applicable only for 64 bit operating system)
Also follow these steps before you proceed with the installation of ITunes.
Download and install:
Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package ATL Security Update
http://www.microsoft.com/downloads/details.aspx?familyid=766a6af7-ec73-40ff-b072 -9112bab119c2&displaylang=en#filelist
Also, make sure that you have iTunes installer installed on your computer or else download and install it.
Uninstall all iTunes software from Program and features.
a)    Click Start button, click Control Panel, click Programs, and then click Programs and Features.
b)    Select  the program, and then click Uninstall.
c)    Uninstall or change a program
http://windows.microsoft.com/en-us/windows7/Uninstall-or-change-a-program
Also refer the link mentioned below
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923

Similar Messages

  • Error message when trying to download iCloud to my Vista PC

    I am getting the following error message when trying to download iCloud to my Vista PC. "Cannot download iCloudSetup.ext from supportdownload.apple.com. The connection with the server was reset.

    I would suggest you to run the fix it tool from the link mentioned below and then check if you can install the softwares.
    http://support.microsoft.com/mats/Program_Install_and_Uninstall (applicable only for 64 bit operating system)
    Also follow these steps before you proceed with the installation of ITunes.
    Download and install:
    Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package ATL Security Update
    http://www.microsoft.com/downloads/details.aspx?familyid=766a6af7-ec73-40ff-b072 -9112bab119c2&displaylang=en#filelist
    Also, make sure that you have iTunes installer installed on your computer or else download and install it.
    Uninstall all iTunes software from Program and features.
    a)    Click Start button, click Control Panel, click Programs, and then click Programs and Features.
    b)    Select  the program, and then click Uninstall.
    c)    Uninstall or change a program
    http://windows.microsoft.com/en-us/windows7/Uninstall-or-change-a-program
    Also refer the link mentioned below
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    http://support.apple.com/kb/HT1923

  • Error message when trying to download icloud to my pc

    When trying to download iCloud to my pc note book, I am getting this error:
    "An error occurred during the installation of assembly 'policy.8.0 Microsoft, etc"
    Does anyone know why?

    I would suggest you to run the fix it tool from the link mentioned below and then check if you can install the softwares.
    http://support.microsoft.com/mats/Program_Install_and_Uninstall (applicable only for 64 bit operating system)
    Also follow these steps before you proceed with the installation of ITunes.
    Download and install:
    Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package ATL Security Update
    http://www.microsoft.com/downloads/details.aspx?familyid=766a6af7-ec73-40ff-b072 -9112bab119c2&displaylang=en#filelist
    Also, make sure that you have iTunes installer installed on your computer or else download and install it.
    Uninstall all iTunes software from Program and features.
    a)    Click Start button, click Control Panel, click Programs, and then click Programs and Features.
    b)    Select  the program, and then click Uninstall.
    c)    Uninstall or change a program
    http://windows.microsoft.com/en-us/windows7/Uninstall-or-change-a-program
    Also refer the link mentioned below
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    http://support.apple.com/kb/HT1923

  • Propagation error when trying to download inventory from server

    Hi there,
    Has anyone seen the following error when trying to download an inventory from the server.:
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    import:
    BUILD FAILED
    C:\bea10.3\user_projects\workspaces\RST\RSTPropagation\21102009\propbuild.xml:39: The propagation servlet returned a failure response: The [Download] operation is halting due to the following failure: null
    Additional Information:
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    INFO (Oct 21, 2009 11:08:11 AM SAST): The propagation servlet is starting the [Download] operation.
    INFO (Oct 21, 2009 11:08:11 AM SAST): The modifier [allowMaintenanceModeDisabled] with a value of [true] will be used for this operation.
    INFO (Oct 21, 2009 11:08:11 AM SAST): Validating that current user is in the Admin role...SUCCESS
    ERROR (Oct 21, 2009 11:08:11 AM SAST): Validating that Maintenance Mode is enabled...FAILURE
    ERROR (Oct 21, 2009 11:08:11 AM SAST): Maintenance Mode has not been enabled on the server. With Maintenance Mode disabled it is possible for users to modify the application. This may cause problems for propagation.
    WARNING (Oct 21, 2009 11:08:11 AM SAST): Because the modifier [allowMaintenanceModeDisabled] was enabled this validation failure will be ignored and the operation will proceed. However, users will still be able to make modifications to the application, which could lead to missing data and unexpected propagation errors.
    WARNING (Oct 21, 2009 11:08:11 AM SAST): The temporary directory on the server used by propagation is [portal/bea10.3/user_projects/domains/RSTDomain/servers/wl_nstf/tmp/_WL_user/RSTEar/7v9j6d/public] with a length of [99] bytes. It is recommended that you shorten this path to avoid path length related failures. See the propagation documentation on how to specify the inventoryWorkingFolder context-param for the propagation servlet.
    INFO (Oct 21, 2009 11:08:19 AM SAST): Validating that LDAP and RDBMS security resources are in sync...SUCCESS
    INFO (Oct 21, 2009 11:08:19 AM SAST): Writing the inventory file to the servers file system at [{0}].
    ERROR (Oct 21, 2009 11:08:23 AM SAST): The [Download] operation is halting due to the following failure: null
    Total time: 14 seconds
    Please let me know if you have any ideas because "The [Download] operation is halting due to the following failure: null" means nothing to me.
    Please note changing the maintenace mode makes no difference.

    Please enable Verbose Logging on the propagation servlet
    http://download.oracle.com/docs/cd/E13155_01/wlp/docs103/prodOps/propToolAdvanced.html#wp1071690
    and check the logs on the server, they might give a clue

  • Login error when trying to access iCloud Mail

    I am receiving the following error when trying to access iCloud Mail. All other iCloud services are functioning.
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    true
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    mail
    TITLE
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    MESSAGE
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    Tue, 10 Mar 2015 12:39:58 GMT:  DEBUG: Creating local CK.User object
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      wmsid: null
      params: {"locale":"en-us","timeZone":"US/Central"}
    Tue, 10 Mar 2015 12:39:58 GMT:  DEBUG: SC.Object:sc1473:dispatch('load content')
    Tue, 10 Mar 2015 12:39:58 GMT:  DEBUG: "2.0 Waiting for Content" handled event 'load content' (no transition)
    Tue, 10 Mar 2015 12:39:58 GMT:  DEBUG: SC.Object:sc2647:dispatch('noContent')
    Tue, 10 Mar 2015 12:39:58 GMT:  DEBUG:   "6.2 pop up View" handled event 'noContent' with a transition to "6.2.2 No Content"
    Tue, 10 Mar 2015 12:39:58 GMT:  DEBUG:     -> entering "6.2.2 No Content"
    Tue, 10 Mar 2015 12:39:58 GMT:  WARN:  REJECTING SERVER RESPONSE CoreMail.MailRequest.willReceive:
      Status:0
      Request:/wm/preference
      Wmsid:null
      Redirect Count:1
      Timeout Redirect Count:1
      ResponseText:
    Tue, 10 Mar 2015 12:39:58 GMT:  DEBUG: -->  Request 2:   POST to https://p03-mailws.icloud.com:443/wm/preference?clientBuildNumber=15B.9bb3ce9&cl ientId=523F12B2-FC11-4D72-952C-A9AA1C424022&dsid=103705688,  headers: Content-Type=text/plain,  body: (omitted)
    Tue, 10 Mar 2015 12:39:58 GMT:  DEBUG: ----------------> Request out: /wm/preference-list-->1425991198034/1
      wmsid: null
      params: {"locale":"en-us","timeZone":"US/Central"}
    Tue, 10 Mar 2015 12:39:58 GMT:  ERROR: GIVING UP ON RETRIES, CoreMail.MailRequest.willReceive:
    responseText: ,
    this._redirectCount: 1
    Tue, 10 Mar 2015 12:39:58 GMT:  DEBUG: <--  Response 2:  0  (72ms),  headers:   body: (empty)
    Tue, 10 Mar 2015 12:39:58 GMT:  DEBUG: <---------------- Request in: /wm/preference-list-->1425991198034/1,httpStatus: 0,round trip time: 71ms, wmsid: null
    Tue, 10 Mar 2015 12:39:58 GMT:  ERROR: retrieveResponseError:
      ServerPreferencesDataSource.retrieveResponse
      error:-1/0
      guid:serverPrefsGuid
    Tue, 10 Mar 2015 12:39:58 GMT:  ERROR: Bootstrap error: Preferences.RefreshError
    TYPE
    server
    APP STATECHART
    SC.Statechart:sc1030
      initialized: true
      name: cloudos-statechart
      current-states: [
        active.springboard.displayingSpringboard.springboard
      state-transition:
        active: false
        suspended: false
      handling-event: false
    BUILD NUMBER
    15B.169e9f7
    TIME
    Tue Mar 10 2015 07:40:01 GMT-0500 (CDT)        (1425991201489)
    HOST
    www.icloud.com
    USER AGENT
    Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_2) AppleWebKit/600.3.18 (KHTML, like Gecko) Version/8.0.3 Safari/600.3.18
    DSID
    103705688
    ENVIRONMENT
    PROD
    RECENT LOG MESSAGES
    Tue, 10 Mar 2015 12:39:58 GMT:  DEBUG: MAIL in main()
    Tue, 10 Mar 2015 12:39:58 GMT:  DEBUG: Creating local CK.User object
    Tue, 10 Mar 2015 12:39:58 GMT:  DEBUG: Creating local CK.AccountPreferences object
    Tue, 10 Mar 2015 12:39:58 GMT:  DEBUG: -->  Request 1:   POST to https://p03-mailws.icloud.com:443/wm/preference?clientBuildNumber=15B.9bb3ce9&cl ientId=523F12B2-FC11-4D72-952C-A9AA1C424022&dsid=103705688,  headers: Content-Type=text/plain,  body: (omitted)
    Tue, 10 Mar 2015 12:39:58 GMT:  DEBUG: ----------------> Request out: /wm/preference-list-->1425991198034/1
      wmsid: null
      params: {"locale":"en-us","timeZone":"US/Central"}
    Tue, 10 Mar 2015 12:39:58 GMT:  DEBUG: SC.Object:sc1473:dispatch('load content')
    Tue, 10 Mar 2015 12:39:58 GMT:  DEBUG: "2.0 Waiting for Content" handled event 'load content' (no transition)
    Tue, 10 Mar 2015 12:39:58 GMT:  DEBUG: SC.Object:sc2647:dispatch('noContent')
    Tue, 10 Mar 2015 12:39:58 GMT:  DEBUG:   "6.2 pop up View" handled event 'noContent' with a transition to "6.2.2 No Content"
    Tue, 10 Mar 2015 12:39:58 GMT:  DEBUG:     -> entering "6.2.2 No Content"
    Tue, 10 Mar 2015 12:39:58 GMT:  WARN:  REJECTING SERVER RESPONSE CoreMail.MailRequest.willReceive:
      Status:0
      Request:/wm/preference
      Wmsid:null
      Redirect Count:1
      Timeout Redirect Count:1
      ResponseText:
    Tue, 10 Mar 2015 12:39:58 GMT:  DEBUG: -->  Request 2:   POST to https://p03-mailws.icloud.com:443/wm/preference?clientBuildNumber=15B.9bb3ce9&cl ientId=523F12B2-FC11-4D72-952C-A9AA1C424022&dsid=103705688,  headers: Content-Type=text/plain,  body: (omitted)
    Tue, 10 Mar 2015 12:39:58 GMT:  DEBUG: ----------------> Request out: /wm/preference-list-->1425991198034/1
      wmsid: null
      params: {"locale":"en-us","timeZone":"US/Central"}
    Tue, 10 Mar 2015 12:39:58 GMT:  ERROR: GIVING UP ON RETRIES, CoreMail.MailRequest.willReceive:
    responseText: ,
    this._redirectCount: 1
    Tue, 10 Mar 2015 12:39:58 GMT:  DEBUG: <--  Response 2:  0  (72ms),  headers:   body: (empty)
    Tue, 10 Mar 2015 12:39:58 GMT:  DEBUG: <---------------- Request in: /wm/preference-list-->1425991198034/1,httpStatus: 0,round trip time: 71ms, wmsid: null
    Tue, 10 Mar 2015 12:39:58 GMT:  ERROR: retrieveResponseError:
      ServerPreferencesDataSource.retrieveResponse
      error:-1/0
      guid:serverPrefsGuid
    Tue, 10 Mar 2015 12:39:58 GMT:  ERROR: Bootstrap error: Preferences.RefreshError

    After activatin iCloud, my dotMac account wouldn't retrieve mail anymore. It kept saying that my username or password were not good. No matter how many times I tried, I couldn't restore the service.
    Here's how I got it working again.
    Apparently my 6 letter password is no longer acceptable. You need to update it to an 8 letter password that includes numbers and capital letters.
    So I went to https://iforgot.apple.com and asked to reset my password.
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  • I have switched offices and computer. may I still access my old tunes? next, I get an error when trying to download Itunes to my new compuet: c:\DocumentsandSettings\aabugattas\desktop\itunessetup.exe is not a valid Win32 application  How can i download i

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    In the course of your troubleshooting to date have you worked through the following document?
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  • I am getting a runtime error when trying to download itunes

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