Error when trying to launch iTunes

When I try to launch iTunes on Windows 8 I get the following error:
"C:\Windows\system32\mssip32.dll is either not designed to run on window
or contains an error. Try installing the program again using the original installation media or contact your system admin or the software vendor for support." 
I've uninstalled and re-installed multiple times with no luck. Please help! Thanks! 

When this issue happen? System restore might be help
Download the correct and install the latest itunes
http://www.apple.com/itunes/download/
Use this guide to reinstall your itunes
http://support.apple.com/kb/HT1923
If issue still persist, please contact apple support

Similar Messages

  • Error when trying to launch iTunes! Help!

    Hi!
    I've tried to seek through the forums to find someone with the same error, but i haven't found anyone.
    Here's the problem:
    When i try to launch iTunes I get a Windows Error saying that iTunes har encountered a problem and has to quit. It's that kind of error where you can send an error-report. And when I try to restart Windows, I get the same error when I log on. Please help! I've tried to reintall and repair iTunes, but it won't help.
    iPod Mini   Windows XP Pro   Sygate Personal Firewall Pro, F-Secure Antivirus 06

    hi
    I had this same problem for ages and tried all sorts
    of things. I think the problem was Quicktime
    actually, but what eventually worked was:-
    Uninstall itunes, then reboot. Close the Quicktime
    program tray icon (lower right corner of taskbar) and
    uninstall Quicktime. Then install the standalone of
    Quicktime before installing itunes again.
    Hope this helps.
    Thanks!
    I'll try it out! Havent't thought of that.
    Will come back to say if it worked.

  • When trying to launch ITunes I get an error message saying that application fail to start because MSVCR80.dll file not found. Reinstalling app may fix problem.

    When trying to launch ITunes I get an error message saying that application fail to start because MSVCR80.dll file not found. Reinstalling app may fix problem.

    I've just (finally) managed to fix this problem today. I checked the Apple Support forums, and it seems a lot of people are having the same problem.
    I rang the Apple Support line, and the very helpful man (thanks Alan!) talked me through it stage by stage. If you go to the following page on the internet: http://support.apple.com/kb/TS5376   it takes you through the process. WARNING - it takes a little time!
    Basically, the first thing you have to do is go to your Program Files and double click on your iTunes folder. There'll be a number of files with the suffix .dll - you need to move all the .dll files from that folder to your desktop - you can simply click and drag them on the desktop..
    Next, uninstall iTunes - go to Control Panel / Add/Rempve Programs and when the list comes up remove iTunes. This will take a few minutes... Then reboot your computer.
    Next, go back to Control Panel / Add Remove and Remove - IN THIS ORDER -
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support
    Reboot again!
    Next, check in your Program Files that the iTunes folder is completely gone - if it has, great: if it hasn't, right-click on the folder and press Shift and Delete - it will say "Are you sure you want to completely remove the folder "iTunes"? Click on "Yes".
    Reboot!
    Then go to the iTunes download page and voila! It should download iTunes without any problems... well it did for me.... Good luck!

  • When trying to launch iTunes it freezes and I get the message: "Authentication Required. To access this site you need to log in to area "100656 on mellor.co. Your password will be sent in the clear." I am unable to enter a uname or password. Please help!!

    When trying to launch iTunes on my PC running Windows 7 it freezes and I get the message: "Authentication Required. To access this site you need to log in to area "100656 on mellor.co. Your password will be sent in the clear." Because iTunes is frizen at this point I am unable to enter a username or password, or in fact do anything. Please help!! I have uninstalled and reinstalled iTunes numerous times as well as attempting all of the fixes that I could find on-line and still no joy.

    That sounds extremely phishy to me... iTunes does not require authentication simply to launch it. I suspect you've got something nasty intercepting network traffic. That server may be set up to log the Apple ID that you enter so it can be used fraudulently. Try ComboFix from Bleeping Computer.
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  • I have switched offices and computer. may I still access my old tunes? next, I get an error when trying to download Itunes to my new compuet: c:\DocumentsandSettings\aabugattas\desktop\itunessetup.exe is not a valid Win32 application  How can i download i

    I have switched offices and computer. may I still access my old tunes? next, I get an error when trying to download Itunes to my new compuet: c:\DocumentsandSettings\aabugattas\desktop\itunessetup.exe is not a valid Win32 application  How can i download it?

    In the course of your troubleshooting to date have you worked through the following document?
    iTunes: Windows reports that "iTunesSetup.exe is not a valid Win32 application"

  • Error when trying to download iTunes 10.6.3 for Windows XP

    I am receiving the following error when trying to download iTunes 10.6.3 for Windows XP:
    There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package.
    I have looked a several sites that have suggested several fixes, but nothing seems to work. I dont know what program I need to install so I can download iTunes; it never tells me that.
    Please help!
    Thanks

    Have you tried the following user tip with that one?
    "There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

  • I received an error when trying to open itunes

    I received an error when trying to open itunes.  It said itunes stopped working, so I tried to uninstall and re-install.  It let me install it, but when I tried to open it, it gave me the same error message.  How can I get itunes back on my laptop (windows).

    Perhaps is post what the error is someone might be able to offer assistance.
    Also, have you had a look here  >  http://www.apple.com/support/itunes/troubleshooting/

  • How do you fix a msvcr80.dll error when trying to install itunes 11.1.4

    How do you fix a msvcr80.dll error when trying to install itunes 11.1.4?

    This also work100% 
    Removing and reinstalling iTunes and other software components
    If applicable, disconnect any iPod or iOS device and close Microsoft Outlook.
    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later).
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (see note 1 below)
    iCloud (if present)
    MobileMe (if present) (see note 2 below)
    Bonjour
    Apple Application Support
    Reboot your computer. Delete any of the following folders where they can be found: (see note 3 below)
    C:\Program Files\Bonjour
    C:\Program Files\Common Files\Apple
    C:\Program Files\iPod
    C:\Program Files\iTunes
    also on 64-bit systems:
    C:\Program Files (x86)\Bonjour
    C:\Program Files (x86)\Common Files\Apple
    C:\Program Files (x86)\iPod
    C:\Program Files (x86)\iTunes
    Download the iTunes setup file and run it to install. Use an account with administrative rights. This can usually be achieved by right-clicking on the downloaded file and selecting Run as... or Run as Administrator. In some cases a combination of Shift or Ctrl keys may be required for the option to show, or it may not be necessary.
    If you deleted iCloud and reinstalling iTunes doesn't automatically reinstall it visit iCloud Control Panel.

  • Visual C++   Errors When trying to update ITunes on Win 8.1

    Visual C++   Errors When trying to update ITunes on Win 8.1

    Steve, glad that you solved it yourself, but it might be worth taking on board that the steps you mention have not been sufficient for many people which is why Apple and others like myself have been offering somewhat deeper advice. Perhaps reiterating what has often already been suggested in such threads is not really necessary.
    Not that you've asked for a critique of your style, but the first sentence of your post above that you are copying elsewhere is appropriate in this thread where you are replying directly to me, anywhere else it perhaps suggests that others should have been able to do likewise and comes over a tad arrogant, though I'm sure that isn't the intention. I wouldn't include it...
    All the best.
    tt2

  • Get the following error when trying to sync itunes to Nano itunes could not coppy " Song"  to the ipod because unknown error occurred (-5000).  Any ideas?

    Get the following error when trying to sync itunes to Nano itunes could not coppy " Song"  to the ipod because unknown error occurred (-5000).  Any ideas?

    Try my script FindTracks. Select a few of the missing files to start with then run the script. Choose No at the first prompt so that you can check how it works track by track, then confirm or edit the location of the media folder where your files are. Once you are happy with how it behaves let it process larger numbers of tracks automatically.
    tt2

  • HT1926 Error when trying to install iTunes 'iTunesSetup.exe was reported as unsafe.'

    Get an error when trying to install iTunes 'iTunesSetup.exe was reported as unsafe.'
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    I am using Windows Vista and IE9.

    After using the Windows Installer clean up tool and removing the iTunes 7.0.7.16 install file I was able to update to 7.0.2

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    Dear all
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    I kept getting the same error message too! Thank goodness I'm not alone in this!

  • I get the following error when trying to open iTunes

    I get the following error when trying to open iTunes:
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    The procedure entry point
    AVCFAssetCreateWithByteStreamAnd Options could not be located in
    the dynamic link library AVFoundationCF.dll.
    Any help would be much appreciated.
    Thanks,
    John

    I get the same error,
    Have you found any solution?
    Please let me know
    Thanks
    Premal

  • Error when trying to install iTunes with Windows 7

    I am using windows 7 on my laptop and when trying to install iTunes i recieve the following error message
    Apple Application Support was not found.
    Apple Application Support is required to run iTunesHelper.Please uninstall iTunes, then install iTunes again.
    Error 2
    After uninstalling and re-installing iTunes, the error still occured.
    Anyone any ideas how to solve this?

    After searching through this forrow i found this
    http://support.microsoft.com/kb/946414
    After running the Fix-It, i had no problem installing iTunes

  • TS3212 I get a side-by-side error when trying to install iTunes to Windows 7 64-bit???

    When trying to install iTunes to Windows 7 64-bit, I get a side-by-side error. Has anyone else seen this problem and were you able to resolve installing iTunes? If so, how did you resolve it?

    Hi
    Hope you are fine there!
    recommend that you attempt to resolve this issue by uninstalling iTunes and QuickTime, and then reinstalling the latest version of each. To do this, first ensure that you are logged in to an Administrator user account on your computer, then follow the instructions in the appropriate article:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7:
    http://support.apple.com/kb/HT1923
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows XP:
    http://support.apple.com/kb/HT1925
    Take care!

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