Error when trying to open, edit & save the document from email link

Hi,
The error occurs when user tries to open the document from the email link (after the document is "shared" with them.
The recipient has been given edit rights.  When the document is opened it is opened in read only.  The recipient will click "Edit Document" and then they receive an error
"The file or folder name http://servername/sites/documents/Shared Documents/IT/Test/TESTfile.xlsx?NoRedirect=true' contains characters that are not permitted. Enter a different name."
Any suggestions please.
Thanks.

Hi Inderjeet,
Thank you very much for you reply.
I tried with the LAN options, it didn't help.
I see that in the
http://blog.ray1.net/2007/12/file-or-folder-name-contains-characters.html it's written as the error occurs while "Creating a new site based on a custom site definition, you get the above error", which is not my case.
Mine happens when I click on the link from the email body. An exact thread I found :
http://social.technet.microsoft.com/Forums/systemcenter/en-US/d724a882-66cf-4515-a088-afd7d088b103/email-link-to-share-documents?forum=sharepointgeneral&prof=required
But no solution is mentioned there as well.
I think this is an issue with SharePoint 2013. Do you agree? I would like to invite more experts for their opinion on this please.
Many thanks & Regards

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