Error when trying to restore ipod nano

I think my Mac Os system is current enough (10.3.9) but whenever i try to restore the ipod it says: Cannot restore ipod because it is in use. Close all open files on ipod and try again. How do i close all open files in the ipod? I've tried to reset it and everything but keep getting the same result.

Do you mean restart my computer? If so, I've already done that! If not, how do i reboot my computer. Any other suggestions...thanks for your help.

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    brendapsu wrote:
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