Error when trying to run delivery report via OWA
When I click 'search' to run a Delivery Report via OWA I get the error "Sorry! We're having trouble processing your request at the moment. PLease try again in a few minutes".
It does this contstantly no matter how many times I try. And it's not as if the server is struggling with resources or anything, that's fine.
The following event shows up in the server event log too at the same time I try to run a report:
Event ID 12014
Microsoft Exchange could not find a certificate that contains the domain name NMSMAIL01.nms2k.int in the personal store on the local computer. Therefore, it is unable to support the STARTTLS SMTP verb for the connector Applications and Printers with a FQDN
parameter of NMSMAIL01.nms2k.int. If the connector's FQDN is not specified, the computer's FQDN is used. Verify the connector configuration and the installed certificates to make sure that there is a certificate with a domain name for that FQDN. If this certificate
exists, run Enable-ExchangeCertificate -Services SMTP to make sure that the Microsoft Exchange Transport service has access to the certificate key.
I wonder if anyone has had this particular error when running delivery ports. I don't want to caryr out any changes until I'm sure it's the right thing i'm doing for the right reason.
Thank you
Hi,
If the issue persists, I recommend you follow the steps below for troubleshooting:
1. Please stop all the Exchange services on CAS Server and then stop IIS by running the iisreset/stop command.
2. Locate to C:\Windows\Microsoft.NET\Framework64\v2.0.50727\Temporary ASP.NET, delete all the files and folders after taking a backup.
3. Start all Exchange services on CAS Server and then start the IIS by running iisreset/start command.
4. Locate to C:\Windows\Microsoft.NET\Framework64\v2.0.50727\Temporary ASP.NET Files, once user logon via OWA and then go to Options, new folders like OWA, ECP, will get created automatically.
After the above settings, please check if users can run delivery report via OWA.
Hope it helps.
Best regards,
Amy Wang
TechNet Community Support
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WLS_REPORTS-diagnostic.log
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[2012-11-13T06:10:14.235-08:00] [WLS_REPORTS] [NOTIFICATION] [JPS-03258] [oracle.jps.authorization.provider] [tid: Thread-36] [userId: weblogic] [ecid: 8d029db4c88cfa6e:72f4635e:13ab3dc02b9:-8000-000000000000ccd7,0] Initializing UserUtils; mbean: com.bea.security.providers.authorization.asi.ASIAuthorizationProviderMBeanImpl@f6467a1e([ASI Authorization Provider]), instance: null
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Kindly let me know where could be the issue.
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SushmithaHi Laxmipathy
Tx for your reply.
I have checked the doc flow and could see no blocks.
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Tx in advance.
Regards
Sushmitha
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