Error When Uninstalling HP LJ 1020n Software on Windows 7 (x64)

When attempting to uninstall the HP LJ 1020n software downloaded from the HP product page for this device (HP LaserJet Hostbased Plug and Play Basic Driver) for Windows 7 (x64) I receive the following error while uninstalling:
"Setup Encountered an abnormal program execution. Setup will shutdown."
Any thoughts and/or comments would be greatly appreciated.

Same problem HP1022n laserjet on Win7 64bit. uninstall generates "Setup Encountered an abnormal program execution. Setup will Shutdown."
The problem that I am trying to fix is that this PC - HP Touchsmart TX2 can no longer print to the 1022n. Other PCs on the network are able to print without difficulty.
I'm trying to get this user to be able to print, and HP says "uninstall / re-install" - and I can't.
Any help or suggestions out there?
Gary

Similar Messages

Re: Error When Uninstalling HP LJ 1020n Software on Windows 7 (x64)

Quiero pedirles el favor y me ayuden a intalara una impresora hp laserjet 1020 en un SO W7, al tratar de desinstalarla ya que no quedo bien instalada sale el error setup enconted an abnormal program execution setup will shutdown, que debo hacer?

Hi,
You are posting on the HP English Support forums. You may get a better response at the Spanish forums:
Foro de usuarios de HP http://h30467.www3.hp.com/
Thank you
Clicking the "Kudos star" to the left is a great way to say thanks!
When your problem has been solved, accept the solution by clicking the "Accept as Solution" button to help other members in the future!
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"please use setup.exe for installation instead of blackberry desktop software.msi" error when trying to install the software through 610_b038_multilanguage.exe

"please use setup.exe for installation instead of blackberry desktop software.msi" error when trying to install the software through 610_b038_multilanguage.exe
I need to install this so that i can transfer my contacts and calendar to my laptop

Hi and Welcome to the Community!
Sorry to be dense, but what happens when you do exactly as the message instructs?
Thanks!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Hello, I've just tested my form on all mac navigator (safari, google chrome, opera, firefox) everything works fin, but I've encountered a message error when i tested it on a pc (windows 8, explorer 11.0) : [ref: 4TjwhtHy2SB5C8LI-Eku2A, serverError]-

Hello, I've just tested my form on all mac navigator (safari, google chrome, opera, firefox) everything works fin, but I've encountered a message error when i tested it on a pc (windows 8, explorer 11.0) : [ref: 4TjwhtHy2SB5C8LI-Eku2A, serverError]…

Hello, I've just tested my form on all mac navigator (safari, google chrome, opera, firefox) everything works fin, but I've encountered a message error when i tested it on a pc (windows 8, explorer 11.0) : [ref: 4TjwhtHy2SB5C8LI-Eku2A, serverError]…

Error when uninstalling java

I get the following message when I try to unistall 1.4 of java:
error number 0x80040702 description failed to load dll:actpanel and the uninstall fails. Any help on this would be appreciated.

This is where the nerd of me comes out.
- This is NOT a Java Problem -
This is actually an installshield problem and nothing much has really been documented on this.
This error occurs when Java's setup program doesn't kill itself correctly, either installing or uninstalling itself.
I 'believe' (Untested but I believe strongly) that removing from a windows box registry the key
HKey_Local_Machine//Software//Microsoft//Windows//Current Version//Uninstall//{IDontHave-WindowsSoICant-Check-WhatThisShould-Be}
-= The Java Uninstall Thing Key =- (I am unsure what this is because I dont have windows - not that I hate windows or anything, just dont own a copy)
Reboot, and uninstall again, it should uninstall just dandy. But keep in mind, its probably just easier to type "format c: /u", or uninstall java 1.4.x maunally.
David Grocke
P.S. If you ever get the 0x80040702 error it can 'most probably' be fixed by this. It could also be a required dll is corrupt or missing, or is locked by another program that installshield needs (such as installshield itself).

Msvcr80.dll error- When uninstalling apps, could not get the mobile device support app to uninstall

MSVCR80.dll error/windows 7/ lost Itunes. Tried to uninstall applications- Itunes, apple software update, sucessfully but Apple mobile device support would not uninstall so I could not continue uninstalling the rest.
Anyone have any ideas??

Hey dhmacgowan,
When you uninstalled and reinstalled iTunes, did you use this article?
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
If you haven't already done these steps, this section contains information that might help your situation, as the order and manner which you uninstall has an effect on the outcome:
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
Let us know if following that article and uninstalling those components in that order helped the situation.
Welcome to Apple Support Communities!
Take care,
Delgadoh

HT5278 Why is there always an error when i'm updating my software?

I can not continue in updating my software to iOS 5.1.1 that' s why i can not download my other apps. What should i do there's always an error while i'm updating the software?

What error do you get, and are you trying to update directly on the iPad (if you already have iOS 5+ installed) or via you computer's iTunes ?

"Connector Specific Error" when synchronizing with BlackBerry Desktop Software

Hi
i have a connector specific error when I synchronise my contact.
that's my iloptcfg.cfg
[General]
ErrLogMaxSize=500000
ErrLogBackups=0
TraceDetail=0
TraceLog=0
UseNtEventLog=1
UseThreadIDLogFileNames=0
AttendeeDisplayNameOnly=0
[ilwin]
HeapLogging=0
MultiJobTraceLog=1
EngineTracing=799
ILXflags=0
TranslatorLogVerbosity=0
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TifLog=0
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ILLOGflags=0
DirectionForRecurringRemove=0
AutoCleanse=1
HistoryFileCompression=0
AllowTwoTierHistoryFiles=0
XlateLogBackups=0
HistoryFileBackups=1
[CAAR Options - Contact]
Add Empty KF Records=0
Perform Email Matching=0
and my PtTrace.log
Sat Jun 05 00:38:41 2010 -- Intellisync Log File --
Sat Jun 05 00:38:41 2010: Error Failed to retrieve field on the device.4238 at RIM:eviceIConnector.cpp line 1415
Sat Jun 05 00:38:41 2010: Error 4.4 at .\sdk_data.cpp line 3846
Sat Jun 05 00:38:41 2010: Error 4238.4087 at .\ciltrans.cpp line 1077
thank yo for your help

Hi and welcome to the forums!
Here is an article on how to resolve the problem.
Thanks,
Bifocals
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB15294&sliceId=SAL_Pub...
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Error when querying a table through the Query Window

I am running a query on the following table in the ODT Query window - for some reason I get the error below when trying to retrieve the data - I can query the table just fine through SQL Plus - it errors out whether I use grid or text window
ERROR
Arithmetic operation resulted in an overflow.
CREATE TABLE "RF3_PROD_1"."F_EXTRACTMETRICS" ("EXTRACT_NAME" VARCHAR2(50) NOT NULL,"RUN_START_DATE" DATE NOT NULL,"RUN_END_DATE" DATE NOT NULL,"DURATION" NUMBER DEFAULT 0 NOT NULL,"EXTRACT_START_DATE" DATE NULL,"EXTRACT_END_DATE" DATE NULL,"NUM_RECS_ADDED" NUMBER DEFAULT 0 NOT NULL,"NUM_RECS_DELETED" NUMBER DEFAULT 0 NOT NULL,"STATUS" VARCHAR2(50) NOT NULL,"COMMENTS" VARCHAR2(500) NULL) TABLESPACE "EXTRACT_TAB_01_TS" PCTFREE 15 PCTUSED 75 INITRANS 1 MAXTRANS 255 STORAGE ( FREELISTS 1 FREELIST GROUPS 1 INITIAL 8388608 NEXT 516096 MAXEXTENTS 2147483645 MINEXTENTS 1 PCTINCREASE 0 )
I would have formatted it nicer - but that is the way that ODT created it :)

Christian,
I found that this happens when trying to query number fields that are reals with a large decimal value (26 decimal values and above seem to be the magic number). What is strange is that I don't get this problem when I retrieve data from the same table using the Retrieve data option (versus a query for all the data in the Query Window) so they don't seem to be utilizing the same basic code to grab and then display the data interestingly enough (I am sure you knew that). Does this allow you to replicate the issue?
Thanks,
Bryan

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*The disk cannot be partitioned because some files cannot be moved.*
Back up the disk and use Disk Utility to format it as a single Mac OS Extended (Journaled) volume. Restore your information to the disk and try using Boot Camp Assistant again.
My disk is formatted in Mac OS Extended (Journaled), I have closed all applications (besides Bootcamp Assistant) and I have even restarted and tried again to see if that might help. Nothing. I can't get it to partition. Any thoughts? Can I partition my disk manually through disk utility and then select it in Bootcamp?

Hi,
this gets asked at least a thousand times by now.
Have a look at this thread for solution http://discussions.apple.com/thread.jspa?messageID=10540273&#10540273
Regards
Stefan

Error when trying to open EBS R12 on Windows 8.

Hi,
I have recently upgraded to windows 8 and am now getting the Below Error when trying to open Oracle EBS R12, any help would be appreciated:
You have encountered an unexpected error. Please contact the System Administrator for assistance.
Click here for exception details.
Exception details
oracle.apps.fnd.framework.OAException: Application: FND, Message Name: FND_NO_REGION_CODE. Tokens: REGION = null; REGIONAPPLID = -1; at oracle.apps.fnd.framework.webui.OAPageErrorHandler.prepareException(OAPageErrorHandler.java:1247) at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:2204) at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:549) at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:437) at _OA._jspService(_OA.java:212) at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59) at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:390) at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594) at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518) at javax.servlet.http.HttpServlet.service(HttpServlet.java:856) at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:734) at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:391) at com.evermind.server.http.ServletRequestDispatcher.unprivileged_forward(ServletRequestDispatcher.java:280) at com.evermind.server.http.ServletRequestDispatcher.access$100(ServletRequestDispatcher.java:68) at com.evermind.server.http.ServletRequestDispatcher$2.oc4jRun(ServletRequestDispatcher.java:214) at oracle.oc4j.security.OC4JSecurity.doPrivileged(OC4JSecurity.java:284) at com.evermind.server.http.ServletRequestDispatcher.forward(ServletRequestDispatcher.java:219) at com.evermind.server.http.EvermindPageContext.forward(EvermindPageContext.java:395) at _OA._jspService(_OA.java:221) at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59) at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:390) at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594) at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518) at javax.servlet.http.HttpServlet.service(HttpServlet.java:856) at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64) at oracle.apps.jtf.base.session.ReleaseResFilter.doFilter(ReleaseResFilter.java:26) at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:15) at oracle.apps.fnd.security.AppsServletFilter.doFilter(AppsServletFilter.java:318) at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:642) at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:391) at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:911) at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:458) at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:313) at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:199) at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260) at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303) at java.lang.Thread.run(Thread.java:680) ## Detail 0 ## oracle.apps.fnd.framework.OAException: Application: FND, Message Name: FND_NO_REGION_CODE. Tokens: REGION = null; REGIONAPPLID = -1; at oracle.apps.fnd.framework.webui.OAWebBeanFactoryImpl.getWebBeanTypeData(OAWebBeanFactoryImpl.java:3539) at oracle.apps.fnd.framework.webui.OAWebBeanFactoryImpl.getRootApplicationModuleClass(OAWebBeanFactoryImpl.java:3490) at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:1113) at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:549) at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:437) at _OA._jspService(_OA.java:212) at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59) at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:390) at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594) at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518) at javax.servlet.http.HttpServlet.service(HttpServlet.java:856) at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:734) at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:391) at com.evermind.server.http.ServletRequestDispatcher.unprivileged_forward(ServletRequestDispatcher.java:280) at com.evermind.server.http.ServletRequestDispatcher.access$100(ServletRequestDispatcher.java:68) at com.evermind.server.http.ServletRequestDispatcher$2.oc4jRun(ServletRequestDispatcher.java:214) at oracle.oc4j.security.OC4JSecurity.doPrivileged(OC4JSecurity.java:284) at com.evermind.server.http.ServletRequestDispatcher.forward(ServletRequestDispatcher.java:219) at com.evermind.server.http.EvermindPageContext.forward(EvermindPageContext.java:395) at _OA._jspService(_OA.java:221) at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59) at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:390) at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594) at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518) at javax.servlet.http.HttpServlet.service(HttpServlet.java:856) at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64) at oracle.apps.jtf.base.session.ReleaseResFilter.doFilter(ReleaseResFilter.java:26) at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:15) at oracle.apps.fnd.security.AppsServletFilter.doFilter(AppsServletFilter.java:318) at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:642) at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:391) at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:911) at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:458) at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:313) at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:199) at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260) at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303) at java.lang.Thread.run(Thread.java:680) oracle.apps.fnd.framework.OAException: Application: FND, Message Name: FND_NO_REGION_CODE. Tokens: REGION = null; REGIONAPPLID = -1; at oracle.apps.fnd.framework.webui.OAWebBeanFactoryImpl.getWebBeanTypeData(OAWebBeanFactoryImpl.java:3539) at oracle.apps.fnd.framework.webui.OAWebBeanFactoryImpl.getRootApplicationModuleClass(OAWebBeanFactoryImpl.java:3490) at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:1113) at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:549) at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:437) at _OA._jspService(_OA.java:212) at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59) at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:390) at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594) at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518) at javax.servlet.http.HttpServlet.service(HttpServlet.java:856) at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:734) at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:391) at com.evermind.server.http.ServletRequestDispatcher.unprivileged_forward(ServletRequestDispatcher.java:280) at com.evermind.server.http.ServletRequestDispatcher.access$100(ServletRequestDispatcher.java:68) at com.evermind.server.http.ServletRequestDispatcher$2.oc4jRun(ServletRequestDispatcher.java:214) at oracle.oc4j.security.OC4JSecurity.doPrivileged(OC4JSecurity.java:284) at com.evermind.server.http.ServletRequestDispatcher.forward(ServletRequestDispatcher.java:219) at com.evermind.server.http.EvermindPageContext.forward(EvermindPageContext.java:395) at _OA._jspService(_OA.java:221) at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59) at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:390) at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594) at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518) at javax.servlet.http.HttpServlet.service(HttpServlet.java:856) at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64) at oracle.apps.jtf.base.session.ReleaseResFilter.doFilter(ReleaseResFilter.java:26) at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:15) at oracle.apps.fnd.security.AppsServletFilter.doFilter(AppsServletFilter.java:318) at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:642) at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:391) at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:911) at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:458) at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:313) at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:199) at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260) at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303) at java.lang.Thread.run(Thread.java:680)

Check if this make sense to you
Why, when I try
     to run a self-service application I see an error similar to "oracle.apps.fnd.framework.OAException:
     Application: FND, Message Name: FND_NO_REGION_CODE. Tokens: REGION =
     WFNTFWORKLISTFNPAGE; REGIONAPPLID = 601"?
This can occur when the OS locale is set
differently from the database locale. For example, if the OS locale setting is:
LC_CTYPE=en_UK and the
Oracle locale setting is: NLS_LANG=AMERICAN_AMERICA.WE8ISO8859P1
then you may see this error. To get around this error, in jserv.properties add
the following line:
wrapper.env.copy=NLS_LANG
Though this is from the note related to 11i, it may help in you in getting to problem
regards
Pravin

Error when downloading SAP MaxDB 7.7 for Windows (x86, 64 bit)

Hi,
I am receiving the following error when try to download.
In IE 7
" This error (HTTP 400 Bad Request) means that Internet Explorer was able to connect to the web server, but the webpage could not be found because of a problem with the address.
For more information about HTTP errors, see Help. "
In Firefox
"Access Denied
You don't have permission to access "http://downloads.sdn.sap.com/dl/auth?" on this server.
Reference #18.47911160.1261723822.7169ec3 "
Please assist. Been trying to download both the version 7.6 & 7.7 but no luck. . Please also advise if I am looking at a wrong link/wrong forum.
Please advise
Appreciate the assistance sincerely.
Regards
Easwary
Edited by: Easwary on Dec 25, 2009 7:50 AM

HI,
Yes, I am trying to download the community version.
Really not sure why I am receiving that error. Any other alternative for me to download the database?
Really at wits end
Regards
Easwary

Why swap size error when I install ides ecc6.0 in windows 2003 x86

Hi,
   I feel very confusion why the installation prompts me that "Swap size are not meeting condition" when I install IDES 6.0 in windows 2003 server x86.
   The ides type: ECC 6.0, MS SQL server 2005, Windows 2003 server x86.
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   Could somebody give me a kindly help?
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Jason

Hi,
In Windows, Paging File Space (Virtual Memory Space) concept is called as similar to Swap space thing in Linux/Unix OS. Both terms are used for virtual memory concept as per OS.
Minimum 20 GB of Paging File spaces is required for the SAP Installation on Windows. So ,allocate them from different drives or from single drive partition of your available Hard disk space.
Follow this path [to change your existing Virtual Memory or Page File size in Windows|http://technet.microsoft.com/en-us/library/cc737315%28WS.10%29.aspx].
Control Panel -> system -> Advanced Tab -> Performance section-Settings -> Advanced Tab -> Virtual Memory ->Change
Regards,
Bhavik G. Shroff
Edited by: Bhavik G. Shroff on Feb 6, 2010 2:36 PM

0x87D01280 "Virtual application is currently in use" error when uninstall App-V Office 2013 in Software Center

Getting the above error message when attempting to uninstall Office 2013 App-V version (downloaded using ODT) in Software Center. There are no office 2013 or App-V processes showing as running in Task Manager. Nothing in event viewer to show what is running
either. Any idea on what could be running and holding the uninstall from completing?

Hello,
These issues are caused if the virtual package is used during the attempt to uninstall.
SFTMIME is a legacy command-line interface for App-V 4.6, not supported for usage with App-V 5 (which is the only version that supports Office 2013).
App-V 5.0 SP2 has introduced the ability to divert required actions to next logoff / reboot depending on publishing, if the package is in use.
See these articles;
http://www.applepie.se/app-v-5-0-sp2-and-pending-removal-update
http://blogs.technet.com/b/virtualvibes/archive/2013/12/03/pending-tasks-in-app-v-5-0-sp2.aspx
Nicke Källén | The Knack| Twitter:
@Znackattack

Have ipod touch vers 4.2.1...using itunes 64-bit vers....error when connecting...Required software not installed...asks me to install 64-bit vers. Done everything possible

I am using an older ipod touch with version 4.2.1 software (newest available). I am using itunes 64-bit version 10.7 (newest). when trying to connect i get this error message...."This ipod cannot be used because the proper software is not installed. Install 64-bit itunes software." As mentioned 64 bit IS installed. Everything was working just fine a couple weeks ago.....no idea what happened! I have run all the troubleshooting guides mentioned by apple....uninstall, reinstall, reset ipod, etc.
No clue what is going on.....any possibility there is a "hidden" file within itunes that is causing this problem?
Thanks in advance to all who help!!
Kevin

Yes...have done this numerous times.....even found some files that normal uninstall does not delete (.itl type).
This really weird because I have several other computers in the house that all work just fine. ALL run Windows 7, ALL have iTunes vers 10.7, ALL sync just fine.

Error When Uninstalling HP LJ 1020n Software on Windows 7 (x64)

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