Error when upgrade from 8.8 PL5 to other patch or upgrade

Question

Hi,
I encountered a problem during the upgrade process from PL05 to another PL, to be precise
to PL13, PL14, PL15 and PL16.
In practice, the system does not allow me to select Common DB and Company DB in the list of components to upgrade.
If I look in log's folder and I find this trace:
Logger Started----
at : 10/11/2010  11:48:58:86350
10/11/2010  11:48:58:85350       UpgradeWizard     Note               I     Technical     Invoke CRegistry::GetStringValue(...) error! # #     MID=-1     BOID=-1     BO=     UserID=     C:\B188SP0PL15\Wizard\Upgrade.exe     Version=8.80.233     Area=     PID=3268     TID=6140     D:\depot\BUSMB_B1\8.8_REL\SBO\8.8_REL\Application\SolutionPatch\Component\GlobalPropertiesManager.cpp     163
System:
Windows 2008 Standard R2 x64
SQL Server 2005 Standard SP3 x64
Any ideas?
Thanks in advance!
Claudio
Edited by: Claudio Maddalozzo on Nov 10, 2010 12:31 PM
Edited by: Claudio Maddalozzo on Nov 10, 2010 12:31 PM

Answer 1

Hi,
Official starting patch level to install B1 is SAP B1 8.8 SP00 PL10. it is for fresh installation. you may uinstall the PL05 first and then install the PL10. After install the PL10,  you can upgrade to whatever version of PL but I suggest to upgrade directly to PL16.
The another concern of your problem is the using of windows server 2008 R2 x64. This is not supported by SAP B1 8.8 SP00 PL05.
you may check this link to know more detail:
https://websmp102.sap-ag.de/smb/sbo/platforms
I quoted here:
Server Platforms 2005 A SP01 Add-Ons 2005 SP01 2005 B 2007 A 2007 B 8.8 / 8.81
Microsoft® Windows Server 2008 R2 (21)
- 64 Bit (x64) (22)
  (incl. Windows Terminal Services) (12)
- Standard & Enterprise Edition       X (24) X (24) X (24)
note:
(21) According to Microsoft® Corp., Windows Server 2008 R2 only supports SQL Server 2005 Service Pack 3 and SQL Server 2008 Service Pack 1 and later versions.
(22) Microsoft® Corp. has announced that Windows Server 2008 is the last 32-bit Windows operating system. Therefore, support for 32-bit processors (x86) has been removed from Windows Server 2008 R2.
(24) Supported as of 2007 A SP01 PL08, 2007 B PL15, and 8.8 PL07. Make sure to also read SAP Notes 1434624 and 1435183 as well as the SAP Notes referenced in the Related Notes sections.
you must use PL10 as a starting PL before upgrade to PL16 in W2K8 R2 x64.
JimM
JimM