Error when upgrading to newer versions of iTunes

I currently have version 7.1.1.5 of iTunes installed on my windows PC. I have tried numerous times to install the upgraded recently 7.3 version without any luck.
Evrytime I double click on the executable file, it starts the install but then stops and tells me that it can't find the specified drive to install to. I've upgraded to a newer hdd less than 6 months ago and have named them differently. Why wouldn't iTunes let me CHOOSE where I would like to install it to instead of assuming that everyone will be downloading and installing to "C" drive or anything else? Is there any way around this?
I am unable to upgrade b/c it is looking to install to my "J" drive which is a drive I no longer have!!
Please help

"Invalid Drive J:\"
I haven't had a drive labeled J since my last hdd died. I've since upgraded and changed the name to "C" drive. My iTunes is installed on my K drive which is my external hdd that connects via USB

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When upgrading to new version of itunes program won't open says MSCR80.dll is missing and to reinstall

when upgrading to newest version of itunes, it will not open due to MSVCR80.dll is missing. it says to reinstall which I did but program still will not open.

Hey there dstenn,
It sounds like you are unable to open iTunes after a recent update. I suggest the troubleshooting steps from the article named:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
Thank you for using Apple Support Communities.
All the very best,
Sterling

2715 Error when installing a newer version of iTunes

I have been trying to solve this problem for about 10 months and I finally solved it tonight. I thought I would post the solution just in case anyone hit the same error, especially since it appears to be rare.
Here is the error: “The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2715.”
My problem was that every time I tried to install the latest update for iTunes, it would almost completely through the install, then throw this error and stop. It wasn't a killer until version 7.4 when I could no longer buy songs on iTunes (I was still on 7.0).
Uninstalling and reinstalling iTunes had no effect.
The solution was to:
1. uninstall iTunes from Add/Remove Programs
2. Uninstall ALL Apple software including “Apple Mobile Device Support”, Apple Updates, all iPod entries, and Quicktime
a. In my case, some of them threw fatal errors and could not be romoved. The next steps took care of the rest of them.
3. Searched my hard drive to find every folder related to Apple, iPod, or Quicktime that was left from the poor uninstalls. I found files still lying around in the following folders and deleted everything related to iPod, Apple, or Quicktime
a. “Documents and Settings\All Users\Application Data\”
b. Program Files\
4. Next, I went into the Registry with RUN=>REGEDIT
5. Using RegEdit, I searched for every entry for “Apple Mobile Device Support” and deleted every key and subkey
6. I also removed every key related to “Apple Inc.” and “Apple Computer Inc.”
7. Reinstall the latest version of iTunes from scratch
FINALLY, this fixed the problem. The short version is I had to uninstall every piece of Apple software and update that could be removed, then remove every Apple folder on my harddrive, then delete every Apple entry in my registry, then reinstall iTunes.
All my playlists were still there. All I had to do was re-authorize my computer (automatic when I tried to play a song from my library) and then all was well again with the latest (7.4) version of iTunes.
Hope this helps someone.
Rich
[email protected]

Answer is in the original post.

Anyone know why i cant upgrade to newer version of itunes , its coming with an error "ITUNES64.MSI FOLDER containing the installation package is missing ??

anyone know why i cant upgrade to newer version of itunes , its coming with an error "ITUNES64.MSI FOLDER containing the installation package is missing ??Ive tried unistalling previous version but same message comes up

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Can't upgrade to new version of itunes

when i try to upgrade to new version of itunes, i receive an error, "can't find file, iTunes.msi. somewhere along the line this file was deleted. i can't even uninstall the program without this file!
help!

I have the same problem. I've even tried to uninstall iTunes but I get the same errormessage that it can't find iTunes.msi. Specifically it says it can't find iToons 8.0.0.35. I can't get updates for iTunes or my iPhone.
Is there any way to correct the problem? I'd like to uninstall it and reload it as long as I won't delete all of my music.

Running windows 7 64bit. since upgrading to newer versions of itunes,display is not right. window controls and side scroll are cut off. any ideas please.

i'm running Win 7 64 bit. since upgrading to newer versions of itunes,the display is wrong. window controls and side scroll bar are cut off. any help will be appreciated. I've set itunes compatibility setting to Win 7.

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Iphone wont work at all since upgrading to new version of itunes (10.2.1)

Ever since upgrading to the new version of itunes 10.2.1 my iphone will not work at all, it will not switch off and will not restore which itunes tells me is needed, cannot use phone at all, need help please.

I only have songs no other media. The specs for my Ipod say it should hold 7500 songs. This problem only started after upgrading to the newest version of iTunes 10.2.1.1

HT2292 gnature can't can't update new version of itunes due to error message saying invalid siupdate new version of itunes due to error messagecan't update new version of itunes due to error message saying invalid si saying invalid si

can't update new version of itunes due to error message saying invalid si

That suggests that the installer is getting damaged during the download.
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

Loss of playlists on iPod Classic after upgrading to new version if iTunes

Everytime I've upgraded to a new version of iTunes, I lose all the playlists (songs,videos,etc) from my iPod Classic. I have to re-sync everytime and with a lot of songs it gets annoying and I don't want to upgrade to new versions. Does anyone have a suggestion? Thanks.

I've seen this once before and deleting the playlist and recreating it with a different name solved it.
Also... try using disk utility to burn a data CD to make sure that burning generally works. Daft I know, but there you go.

Should I or shouldn't I - Upgrade to newer versions of iTunes?

I've been unable to upgrade to some of the newer updates to iTunes (& iPod) due to error messages. I believe the last version I have is 6.0 (late last year's). The question I have is..If I can't upgrade to the newer versions am I missing something vitally important to this program. I can continue to run the version I have without any problems...or do I have to update?

Your not missing anything that "Major" you have 6.0 and the latest version is 6.0.4.2 I always recommend updating to stay current with any minor updates they have installed or minor features to better the product. but far as missing anything very very important, no you are not missing anything yet. when we see version 6.1 or maybe 7.0, then yeah you would be missing something important

Upgraded to new version of itunes but still tells me I need to upgrade?

I've upgraded to the latest 64bit version of iTunes and when I plug in my iPhone it says I need to up grade to the latest 64 bit version. Ive done this many times and it still wont work. What do I do now?

Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

Error message while downloading new version of iTunes

I've tried downloading an updated version of iTunes several times, but I continue to get this error message:
An error occured during the installation of assembly 'Microsoft.VC80.CRT,version="8.0.50727.4053",type="win32",publicKeyToken="1fc8b 3b9a1e18e3b",processorArchitecture="x86". Please refer to Help and Support for more information. HRESULT: 0x800736B3.
Any suggestions on what to do?

i'm assuming the Error code HRESULT: 0x800763b3 means something and is the solution but where can i find the answer or am i going about this all wrong?
Yeah, this 0x800763b3 is a slightly unusual one. Normally with these, the iTunes install error code matches the error codes that people get on their Windows Update failures. But for the last two 0x800763b3s I've been involved in on an iTunes install (Liv and someone else), the 0x800763b3 on the iTunes install has been associated with an 0x8007000b on the Windows Update failures. (Liv's 643s were pretty much "generic" error message codes for Windows Update failures, which could mean anything. So that's why I/we went after the 0x8007000b, which has some Microsoft documentation on fixes.)
Doublechecking on other symptoms of your situation ... is your Windows Update not opening at all when you try to launch it?
If so, when you click "Turn Windows features on or off" in the "Programs and Features Control Panel" item, is the Windows Features dialog box empty? (No features are shown?)
(If we can't get the codes from the windows update failures, we might be able to make some progress if we can identify other symptoms that you're getting. I know some documentation for some of these codes that mentions the Windows Features thing as a possible additional symptom.)

Upgrading to new versions of iTunes

Hello everyone
I would like to ask if I have to uninstall a previous version of iTunes in order to install a new one.
Thanks.

as part of the upgrade, the new itunes version first uninstalls the previous versions of iTunes and/or QuickTime.
however, if there are issues with the upgrade process, removing the previous versions of iTunes and QuickTime are among the first things you should try by way of troubleshooting. there's info on that in the following document:
Removing iTunes and QuickTime for Windows

Upgrading to new version of itunes

I am trying to update to the lastest version of ITunes.
I get an error message that states the older version of Apple Software Update can not be removed. Contact your technical support group.
I then get a second error that says the same thing about Bonjour can not be removed.
I have tried to remove ITunes and Quicktime. I then tried to re-install Quicktime and ITunes by them self and get the same error messages. I tried to remove all ITunes Directories and Register entries and still get the error messages.
What am I missing?
Thanks for all YOUR help in advance.

You probably need to do an installer file clean up for Apple Software Update with the Microsoft Installer Cleanup Utility.
Here is a method for removal and clean up of iTunes and related programs. You might get away with just doing the Apple Software Update part rather than the whole thing. I would try just removing and cleaning ASU first.
Download a fresh copy of iTunes and the stand alone version of Quicktime (the one without iTunes)
http://www.apple.com/quicktime/download/win.html
http://www.apple.com/itunes/download/
Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program.
To run the program – All Programs>>Windows Install Cleanup
http://support.microsoft.com/kb/290301/
Now use the following method to remove iTunes and its components:
XP
http://support.apple.com/kb/HT1925
Vista
http://support.apple.com/kb/HT1923
*If you hit a problem with one of the uninstalls don't worry*, carry on with the deleting of files and folders as directed in the method.
When you get to deleting Quicktime files in the system32 folder as advised in the method, you can delete any file or folder with Quicktime in the name.
Restart your PC.
Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
If you don’t see an entry for one of the programs that did not uninstall, look out for blank entries or numeric entries that look like version numbers e.g. 7.x for Quicktime or 1.x for Bonjour.
restart your PC
Install the stand alone Quicktime and check that it works.
If it does, install iTunes.

Lost playlists when I installed newer version of itunes.

My employer recently purchased a new computer for me and transfered all of my files to a new Macbook. (Also, I have my itunes set up to run from an external hard drive.) Anyway when I tried to open itunes, I got a message saying that Itunes couldn't read...something because a newer version was installed etc. Well, I read on the forums how to fix that, and I can now see all of my music in the itunes library but my playlists are gone. I saw a post relating to this and followed the steps of downloading the newest version of itunes, etc. but I still have no playlists. I desperately need to retrieve these somehow...please help.

As long as the books are still available in the store, and you use the same iTunes account as you used to buy them, then you should be able to re-download them for free : http://support.apple.com/kb/HT2519

Error when upgrading to newer versions of iTunes

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