Error when viewing documents from content server

hi all,
I have a question.
we have installed an SAP Content Server on Windows 2003 server, and have connected it to our SAP ECC 5.00 ERP.  The purpose is so that documents that are attached to a transaction (through Generic Objects Services - Create Attachment), get stored onto the content server rather than the SAP database.  We have done all the necessary configuration in oac0, oact, and SKPR08.  We are able to attach a document to the transaction, and it gets stored onto the content server.  Our issue is when viewing the attachment. 
This is the error we are getting as soon as we try to view the attachment:
"Windows cannot find c:\documents and settings\<username>\SAPWorkDir\<filename>.  Make sure you typed the name correctly, and then try again.  To search for a file, click the Start button, and then click Search."
After pressing OK to the message, the system then gives this error:
"File could not be exported
Message no. SO315
Diagnosis
You have selected either the Export function or a PC document to be exported from the system. The file could not be exported to the
PC. Possible reasons:
1. The file is already open and is being used by an application.
2. The directory to which the file is to be exported is write-protected.
Procedure
In the first case, close the application.
In the second case, remove the write-protection attribute from the directory or enter another directory."
Why is the system trying to open the file from the user's C:\ drive?
Does anyone have a solution to this error?
Cheers,

Hi Aleem,
Refer to below KB & note, this should help you.
1849203 - Error message Database error for <GET DATA FROM KPRO> (SO013) and/or File could not be exported (SO315) when opening a document in Attachment list
764972 - Errors when creating workflow attachment
Regards,
Ravi

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