Error while accessing a BI iView from the federated portal to the BI portal

Hi,
We got an issue when we execute BI report from our federated SAP Portal.
The user can navigate into the portal, but when he executes an BI iView, sometime he gets the following error message:
"500 Internal Server Error
blabla...
Root Cause
The initial exception that caused the request to fail was:
BEx Web application "xxxxx" does not exist. The application was either ended by a timeout or an error occurred, which was entered into the trace log. See SAP Notes 937697 and 948490"
He can then refresh the page and execute the report again, and it will works.
Here is our lanscape :
Federated Portal EP6 SP18
BI Portal SP20
Iview are created on the Federated Portal and consume BI web template.
I don't think about a timeout issue, since sometime we got the selection screen and once we click on a button (after some seconds) we got the error.
Any ideas ?
rgds,
Sebastien

Hello,
Please could you remove the proxy setting and check whether it will give you same error or not.
Even we have faced the similar similar issue and once we have removed the proxy setting and cross checked it , it worked fine and later we came to know that the problem is in network proxy setting application.Check with the net working team for the same.
Thanks
Geeta

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