Error while approving work item

Hi All,
I am getting error while approving a claim request; error is:
error while inserting claim record xxxxxxx in cluster for employee xxxxxxxx
This does not happen always, some time I am able to approve and sometime i got the error.
I am using same set of user ids and same perspnal nos; does this thing matters and causing this issue or this should not cause this problem.
Please advice!
Thanks and Regards,
Honey

Hi Honey,
Could you please check note number: 1374072 which is for the PY-IN-PS. I don't think that this warning message that you are seeing is applicable to the UWL or generated from the UWL component. Error messages like this are usually generated from the ABAP system and more specifically from the application area. Another hint would be to check ST22 to see if there is a short dump occuring in the backend system.
According to the note, this error will be thrown when:
"Error on Approver Screen stating "Error while inserting claim
record <Reference Number> in cluster for employee <Employee
Number>". This happens only when the approver tries approving the
request almost immediately after the employee has submitted the
request."
I hope that this information is helpful to you.
Regards,
Beth Maben
EP - Senior Support Consultant
AGS Primary Support, Business Suite & Technology
Please see the UWL Wiki @
https://www.sdn.sap.com/irj/scn/wiki?path=/display/bpx/uwl+faq ***

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187 *Note 1168656 end
188     ELSEIF <message>-type EQ c_message_abend.
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190 *      MESSAGE a999(53) WITH
191 *      <message>-message
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199
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Aashish

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Short text of the error message:
"No data exists in this period for infotype 0105 and employee 00000167
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Go to Tcode : PC00_M40_CLSTR
here 40 is the country coding or the Molga value for India. Like wise which ever country you work for, enter the country code there instead of 40.
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