Error while cancelling PO
Hello everybody,
We are using extended classic scenario, when ever we are tyring to cancel PO it is throwing errors:
1) No approval workflow found. Inform system administrator
2) Current document status does not permit this action
Can anyone help me out like why these messages are thrown .
Many Thanks for your help in anticipation!!!
Thanks,
Hi,
What is the status of the PO? please check the current status through BBP_PD and let us know.
Regards,
Krish
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Hello All,
We are trying to cancel a migrated PO. While cancelling, we are getting an error Document control failed due to error in [DOCMGR-CANCEL] with a return code of [OTHER].
I referred the note Master Note of Fixes for Error - Document control failed due to error in [DOCMGR-CANCEL] with a return code of [OTHER] (Doc ID 1482447.1)
As per point no 4 in this note I checked the PO Document Approval Manager.
The Note says
*3.Verify the number of target processes should be equal to the number of running processors.*
which is equal in our case.
Also, in the Status column, you should see 'Activate concurrent Manager'. That means the manager is running or active.
In our case the Status column is blank. This is the only difference that I find in the resolution steps provided in the note.
Can this be the cause for our problem? Because we are not facing this issue for all the POs.
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Master Note of Fixes for Error - Document control failed due to error in [DOCMGR-CANCEL] with a return code of [OTHER] [ID 1482447.1]
All Purchase Orders or Requisitions Getting Stuck in Pre-Approved or In Process Status - Troubleshooting Checklist [ID 1104843.1]
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Its cancelled.
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I was trying to cancel a RMA lines which has the status INVOICE HOLD by using the below script
DECLARE
l_user_id NUMBER;
l_resp_id NUMBER;
l_appl_id NUMBER;
l_header_rec_in oe_order_pub.header_rec_type;
l_line_tbl_in oe_order_pub.line_tbl_type;
l_action_request_tbl_in oe_order_pub.request_tbl_type;
l_header_rec_out oe_order_pub.header_rec_type;
l_line_tbl_out oe_order_pub.line_tbl_type;
l_header_val_rec_out oe_order_pub.header_val_rec_type;
l_header_adj_tbl_out oe_order_pub.header_adj_tbl_type;
l_header_adj_val_tbl_out oe_order_pub.header_adj_val_tbl_type;
l_header_price_att_tbl_out oe_order_pub.header_price_att_tbl_type;
l_header_adj_att_tbl_out oe_order_pub.header_adj_att_tbl_type;
l_header_adj_assoc_tbl_out oe_order_pub.header_adj_assoc_tbl_type;
l_header_scredit_tbl_out oe_order_pub.header_scredit_tbl_type;
l_header_scredit_val_tbl_out oe_order_pub.header_scredit_val_tbl_type;
l_line_val_tbl_out oe_order_pub.line_val_tbl_type;
l_line_adj_tbl_out oe_order_pub.line_adj_tbl_type;
l_line_adj_val_tbl_out oe_order_pub.line_adj_val_tbl_type;
l_line_price_att_tbl_out oe_order_pub.line_price_att_tbl_type;
l_line_adj_att_tbl_out oe_order_pub.line_adj_att_tbl_type;
l_line_adj_assoc_tbl_out oe_order_pub.line_adj_assoc_tbl_type;
l_line_scredit_tbl_out oe_order_pub.line_scredit_tbl_type;
l_line_scredit_val_tbl_out oe_order_pub.line_scredit_val_tbl_type;
l_lot_serial_tbl_out oe_order_pub.lot_serial_tbl_type;
l_lot_serial_val_tbl_out oe_order_pub.lot_serial_val_tbl_type;
l_action_request_tbl_out oe_order_pub.request_tbl_type;
l_chr_program_unit_name VARCHAR2 (100);
l_chr_ret_status VARCHAR2 (1000) := NULL;
l_msg_count NUMBER := 0;
l_msg_data VARCHAR2 (2000);
l_num_api_version NUMBER := 1.0;
CURSOR c_so_details IS
SELECT oh.order_number, ol.
FROM oe_order_lines_all ol, oe_order_headers_all oh
WHERE oh.header_id = ol.header_id
AND oh.org_id = ol.org_id
AND NVL (ol.cancelled_flag,'N') = 'N'
AND oh.order_number = '90015792'
AND ol.line_number in (1,2)
AND ol.shipment_number = 1
AND ol.flow_status_code = 'INVOICE_HOLD';
BEGIN
SELECT user_id
INTO l_user_id
FROM fnd_user
WHERE user_name = 'CSK_C1';
SELECT responsibility_id, application_id
INTO l_resp_id, l_appl_id
FROM fnd_responsibility_vl
WHERE responsibility_name = 'Order Management Super User';
fnd_global.apps_initialize (l_user_id, l_resp_id, l_appl_id);
FOR iso_rec IN c_so_details LOOP
l_line_tbl_in (1) := oe_order_pub.g_miss_line_rec;
l_line_tbl_in (1).line_id := iso_rec.line_id;
l_line_tbl_in (1).ordered_quantity := 0;
l_line_tbl_in (1).change_reason := 'Admin Error';
l_line_tbl_in (1).change_comments := 'CANCEL ORDER';
l_line_tbl_in (1).operation := oe_globals.g_opr_update;
oe_msg_pub.delete_msg;
mo_global.init;
mo_global.set_policy_context ('S', iso_rec.org_id);
oe_order_pub.process_order
*(p_api_version_number => l_num_api_version,*
p_init_msg_list => fnd_api.g_false,
p_return_values => fnd_api.g_false,
p_action_commit => fnd_api.g_false,
p_header_rec => l_header_rec_in,
p_action_request_tbl => l_action_request_tbl_in,
p_line_tbl => l_line_tbl_in,
x_header_rec => l_header_rec_out,
x_header_val_rec => l_header_val_rec_out,
x_header_adj_tbl => l_header_adj_tbl_out,
x_header_adj_val_tbl => l_header_adj_val_tbl_out,
x_header_price_att_tbl => l_header_price_att_tbl_out,
x_header_adj_att_tbl => l_header_adj_att_tbl_out,
x_header_adj_assoc_tbl => l_header_adj_assoc_tbl_out,
x_header_scredit_tbl => l_header_scredit_tbl_out,
x_header_scredit_val_tbl=> l_header_scredit_val_tbl_out,
x_line_tbl => l_line_tbl_out,
x_line_val_tbl => l_line_val_tbl_out,
x_line_adj_tbl => l_line_adj_tbl_out,
x_line_adj_val_tbl => l_line_adj_val_tbl_out,
x_line_price_att_tbl => l_line_price_att_tbl_out,
x_line_adj_att_tbl => l_line_adj_att_tbl_out,
x_line_adj_assoc_tbl => l_line_adj_assoc_tbl_out,
x_line_scredit_tbl => l_line_scredit_tbl_out,
x_line_scredit_val_tbl => l_line_scredit_val_tbl_out,
x_lot_serial_tbl => l_lot_serial_tbl_out,
x_lot_serial_val_tbl => l_lot_serial_val_tbl_out,
x_action_request_tbl => l_action_request_tbl_out,
x_return_status => l_chr_ret_status,
x_msg_count => l_msg_count,
x_msg_data => l_msg_data);
l_msg_data := NULL;
IF l_chr_ret_status <> 'S' THEN
FOR iindx IN 1 .. l_msg_count LOOP
l_msg_data := l_msg_data|| '.' ||oe_msg_pub.get (iindx);
END LOOP;
END IF;
DBMS_OUTPUT.ENABLE (10000);
DBMS_OUTPUT.put_line ('Sales Order => '||iso_rec.order_number||' - Line Number => '||iso_rec.line_number||' - Shipment Number => '||iso_rec.shipment_number||' Having Line ID=> '||iso_rec.line_id||' Cancelled Successfully' );
DBMS_OUTPUT.put_line ('Return Status: '|| l_chr_ret_status);
DBMS_OUTPUT.put_line ('Error Message: '|| l_msg_data);
END LOOP;
END;
but the ouput is*
Sales Order => 90015792 - Line Number => 1 - Shipment Number => 1 Having Line ID=> 3269602 Cancelled Successfully
Return Status: U
Error Message: .FND
Sales Order => 90015792 - Line Number => 2 - Shipment Number => 1 Having Line ID=> 3269603 Cancelled Successfully
Return Status: U
Error Message: .FND
also the lines still remain INVOICE HOLD
Could anyone help me on this .
I want cancel this order by today please suggest.
Thanks in advance
CSK.Hi Kesava,
I notice that in the package you used the application user_name=CHUNDUK calls the API pa_project_pub.create_project.
I wonder if you used chunduk as database user to execute the package Or you used APPS to execute the package?
The APi document states that it is a requirement to create a db username as the same name with the application username.
I have been running the problem to execute API 's delete project and try to figure what could be my problem.
TIA
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