Error while changing Service Order in CRM

Hi,
After creating Service Order in CRM, i click on change mode, it shows the following error:
An error occurred in system ECC during account assignment
Message no. CRM_ORDER_MISC 060
Diagnosis
Errors occurred when assigning an account assignment object to a business transaction. To view the error message, see the accompanying log file.
Transfer Log
Enter the business area (Notification E KO 136)
Characteristics for Controlling object have errors (Notification E IAOM 034)
What needs to check in R/3 to process this successfully to create an Internal Order in ECC referring this Service Order.
tnx in adv.
rgds,
balu

Hi Balu,
You can refer to the note 966289 which talks about this problem if a service order template is used.
Thanks
Abishek

Similar Messages

  • Error while  changing Service order through  BAPI_ALM_ORDER_MAINTAIN.

    Hi Frens,
    I am facing problem while  changing a service order .
    I am changing the  HEADER ( Planner group & Basic Finish date )   through
    BAPI_ALM_ORDER_MAINTAIN.
      lt_methods-refnumber = '000001'.
      lt_methods-OBJECTTYPE = 'HEADER'.
      lt_methods-METHOD = 'CHANGE'.
      lt_methods-OBJECTKEY = l_aufnr.
      append Lt_methods.
      lt_methods-refnumber = '000001'.
      lt_methods-OBJECTTYPE = ' '.
      lt_methods-METHOD = 'SAVE'.
      append lt_methods.
      lt_header-orderid = l_aufnr.
      lt_header-PLANGROUP = 'GE'.    " Hard coding for testing
      lt_header-FINISH_DATE = '20081114'.
      append lt_header.
      lt_headerup-orderid = L_AUFNR.
      lt_headerup-PLANGROUP = 'X'.
      lt_headerup-FINISH_DATE = 'X'.
      append LT_headerup.
      CALL FUNCTION 'BAPI_ALM_ORDER_MAINTAIN'
        TABLES
          IT_METHODS   = LT_methods
          IT_HEADER    = LT_header
          IT_HEADER_UP = LT_headerup
          RETURN           = LT_return.
      CALL FUNCTION 'BAPI_TRANSACTION_COMMIT'
         EXPORTING
           wait = 'X'.
    I am getting error No : IWO_BAPI2  ( 118 )"  *Order 5001887 cannot be saved, since no operation is maintained."*

    Hi Balu,
    You can refer to the note 966289 which talks about this problem if a service order template is used.
    Thanks
    Abishek

  • ABAP dump Error while creating service order in PCUI.

    Hi Experts,
                     We are getting following ABAP dump error while creating service order in PCUI which is working fine in GUI.
    Runtime Errors         RAISE_EXCEPTION
    Date and Time          02.01.2008 14:55:38
    Short text
    Exception condition "TYPE_NOT_FOUND" raised.
    What happened?
    The current ABAP/4 program encountered an unexpected
    situation.
    What can you do?
    Note down which actions and inputs caused the error.
    To process the problem further, contact you SAP system
    administrator.
    Using Transaction ST22 for ABAP Dump Analysis, you can look
    at and manage termination messages, and you can also
    keep them for a long time.
    Error analysis
    A RAISE statement in the program "CL_CRM_ELEMDESCR==============CP" raised the
    exception
    condition "TYPE_NOT_FOUND".
    Since the exception was not intercepted by a superior
    program, processing was terminated.
    Short description of exception condition:
    For detailed documentation of the exception condition, use
    Transaction SE37 (Function Library). You can take the called
    |    function module from the display of active calls.     
    We have added custom fields in the service application. these custom fields with Z-structure & data elements  are included in BSP structure CRMT_BSP_SRV_OIC_SRCHRES in development system.But the same Z structure & custom fields are exist in the production system but not included in BSP Structue CRMT_BSP_SRV_OIC_SRCHRES.
    This may be the reason resulting this ABAP dump error in PCUI while creating Service order.
    How these Z structures can be included in the BSP Structure CRMT_BSP_SRV_OIC_SRCHRES in production system?
    Helpful answers would be rewrded max points as it is high priority issue.
    Regards,
    Basavaraj Patil

    Hi Thirumala,
    Thnaks for the reply.
                I have enhanced service application using transaction EEWB to add new custom fields. these fields are there in Z structure created by the system in production system. All the transports are moved to target system. Problem is that Z structure( contains custom fields)  created while doing  EEWB is not included in BSP structure.
    I f transports are missed to move to target system, Is there any other alternative to solve this problem?
    Regards,
    Basavaraj Patil

  • Error while saving service order?

    Dear SAPIENTS,
    While saving service order system is throwing error in commitment check
    message number  CO634
    can anybody tell where i need to check to resolve this problem?
    Regards,
    Kaushal Rai

    hi
    In FMAVCR01 you can see the amount avaialble for the fund center and commitment item combination ,
    in the maintenance order itself from the menu Goto>Assignments>fund center
    i think you are using the funds management where the system picks up the commitement item for the respective material in the order you specified ,kindly consult with your FICO person also
    regards
    thyagarajan

  • Error while creating service order in web ic 5.0

    Hi All,
    we are facing problem with service order in web ic 5.0.whenever we click on service order in navigation area it is throwing an error message as given below.
    Note
    The following error text was processed in the system RQ4 : No business transaction type was found
    The error occurred on the application server pssapcmq_RQ4_01 and in the work process 0 .
    The termination type was: ERROR_MESSAGE_STATE
    The ABAP call stack was:
    Module: %_HTTP_START of program SAPMHTTP
    What can I do?
    If the termination type was RABAX_STATE, then you can find more information on the cause of the termination in the system RQ4 in transaction ST22.
    If the termination type was ABORT_MESSAGE_STATE, then you can find more information on the cause of the termination on the application server pssapcmq_RQ4_01 in transaction SM21.
    If the termination type was ERROR_MESSAGE_STATE, then you can search for more information in the trace file for the work process 0 in transaction ST11 on the application server pssapcmq_RQ4_01 . In some situations, you may also need to analyze the trace files of other work processes.
    If you do not yet have a user ID, contact your system administrator.
    Error code: ICF-IE-http -c: 370 -u: BEJAW1M -l: E -s: RQ4 -i: pssapcmq_RQ4_01 -w: 0 -d: 20080111 -t: 133612 -v: ERROR_MESSAGE_STATE -e: No business transaction type was found
    HTTP 500 - Internal Server Error
    Your SAP Internet Communication Framework Team
    Please help me
    Regards
    Madhav

    Hello Madhav,
    You have to maintain your 'business transaction profile' (SPRO->CRM->IC Web->Business Transaction->Define bus. trans. prof.) in the customizing and assign that profile to your IC WebClient profile (the one you assigned in the org. model)
    In the business transaction profile you must make sure that at least one transaction type (e.g. ZSRV) is assigned as 'Dependent business transaction' and that entry is flagged as 'Service'.
    Also make sure that that transaction type (ZSRV) has leading business transaction category 'Service process' (BUS2000116).
    This should solve your problem!
    Kind regards,
    Joost

  • Error while Changing Purchase Order quantity

    Hi experts,
            I am doing a BDC so that it should change the invoice quantity by the Received quantity, and also if the received quantity is 0 it should delete that particular Line item. It is doing well for the above, but i am getting stucked in a po number withe following error,
    "Quantity delivered differs from qty. invoiced (Function not possible)". Can any one please help me in this issue...
    thanks ,
    Ajeeth

    you can only set a deletion indicator if invoiced quantity and received quantites are equal.
    check the PO history in PO item detail , there you can see how much you received and how much was invoiced.
    Maybe you missed to clear GR/IR account with MR11

  • Stop Message while saving Service Order from IW51

    Hello,
    I am getting bleow error while saving service order.
    System: Status object does not exist. Message Numner IW351
    Actually I have done one enhcement in the User exit of the Sales order in the form Routine...
    USEREXIT_SAVE_DOCUMENT_PREPARE
    From this depending upon the some validation i am populating Error message,
    I am creating sales order through service order from the Transaction IW51.
    When i Try to save the service order i get the error messages which is coming from my validation which
    I had put in the MV45AFZZ.
    After the error messgae i press ENTER and then try to change the order by clcicking on the advance shipment.
    As soon as i click on that i get a STOP messgae.
    Which i as below.
    System: Status object does not exist
    I m not getting why it is coming.
    Kindly Help.
    Regards
    Sachin

    Hi,
    After MESSAGE add STOP. :
    MESSAGE ixxx(xxx) with param1 param2 param3 DISPLAY LIKE 'E'.
    STOP.
    or If ambiguity with usage of  STOP being obselete use EXIT after message.
    MESSAGE ixxx(xxx) with param1 param2 param3 DISPLAY LIKE 'E'.
    EXIT.
    BR
    Dep

  • Error releasing of Service Order

    Hi Experts,
    Error while releasing service order "System status CNOK is Active" . Please let me know how to release the orders.
    Regards
    Yadu

    Hi Yadu,
       Release the order using IW41.
       Reward points if it helps.
    Regards
    Karan

  • Error message IM063 while closing service order

    Hi,
    I am facing an issue of error message-IM063 (Plant is not assigned to sales org and distribution channel) while closing service order or changing status into TECO. When i checked plant and sales area assignment all looks fine as there are some other service order which has same equipemnt and closed.
    Thanks for your reponse.
    Regards,
    Rakesh

    How you created the Service Order (either through BAPI or manually)?
    If you created using BAPI, please see the below note.
    [Note 702763|https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=702763]

  • Error received while changing sales order.

    Hi All,
    while changing sales order we have received error message "An internal program error has occured.See note 44283".
    So could you plesae explain me what needs to be done.
    Thanks in advance.

    To avoid to store inconsistent data in the future, activate the following method of the BADI                           BADI_SD_SALES:                                                          
    > 1 - Transaction SE18                                         
    > 2 - Definition name: BADI_SD_SALES Menu: Implementation -> Overview double-click on implementation: IM_CORE_CHECK
    > 3 - Now you will get an overview on the methods and you see also that the implementation IM_CORE_CHECK is inactive    
    > 4 - Press the change button and activate                                                                               
    This check works in the following way:
    > 1 - if the number of items is less than 10 and there is an inconsistency the system will not store the data and an A-message  will occur.
    > 2 - If the number of items is greater than 10 and less than 50 and there is an inconsistency the data will be stored and an I-message will occur.
    > 3 - if the number of items is greater than 50 there is no check because performance.
    Edited by: Gerard Magorrian on Aug 6, 2010 4:01 PM

  • Error while placing an order using custom shipping group

    I created a custom shipping group named 'shipToStoreShippingGroup' with a custom shipping method named 'ship to my home store'
    Im getting this error while placing an order
    11:47:54,626 ERROR [OrderRepository] SQL Statement Failed: [++SQLInsert++]
    INSERT INTO dcspp_ship_group(shipping_group_id,type,version,shipgrp_class_type,shipping_method,description,state,price_info,order_ref)
    VALUES(?,?,?,?,?,?,?,?,?)
    -- Parameters --
    p[1] = {pd} sg1480003 (java.lang.String)
    p[2] = {pd: type} 300 (java.lang.Integer)
    p[3] = {pd: version} 1 (java.lang.Integer)
    p[4] = {pd: shippingGroupClassType} shipToStoreShippingGroup (java.lang.String)
    p[5] = {pd: shippingMethod} Ship to my home store (java.lang.String)
    p[6] = {pd: description} sg1480003 (java.lang.String)
    p[7] = {pd: state} INITIAL (java.lang.String)
    p[8] = {pd: priceInfo} ai730013 (atg.adapter.gsa.SingleValueGSAId)
    p[9] = {pd: order} o1100001 (atg.adapter.gsa.SingleValueGSAId)
    [--SQLInsert--]
    11:47:54,641 ERROR [CommitOrderFormHandler]
    CAUGHT AT:
    CONTAINER:atg.commerce.CommerceException; SOURCE:CONTAINER:atg.service.pipeline.RunProcessException: An exception was thrown from the context of the link named [addOrderToRepository].; SOURCE:CONTAINER:atg.commerce.CommerceException; SOURCE:CONTAINER:atg.repository.RepositoryException; SOURCE:java.sql.SQLException: ORA-02291: integrity constraint (SYN_PRD.SYS_C0039101) violated - parent key not found
    at atg.commerce.order.OrderManager.processOrder(OrderManager.java:3007)
    at atg.commerce.order.OrderManager.processOrder(OrderManager.java:2923)
    at atg.commerce.order.purchase.CommitOrderFormHandler.commitOrder(CommitOrderFormHandler.java:402)
    at atg.commerce.order.purchase.CommitOrderFormHandler.handleCommitOrder(CommitOrderFormHandler.java:361)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
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    at java.lang.reflect.Method.invoke(Method.java:597)
    at atg.droplet.EventSender.sendEvent(EventSender.java:582)
    at atg.droplet.FormTag.doSendEvents(FormTag.java:800)
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    at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
    at atg.commerce.order.CommerceCommandServlet.service(CommerceCommandServlet.java:128)
    at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
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    at atg.userprofiling.PageEventTriggerPipelineServlet.service(PageEventTriggerPipelineServlet.java:169)
    at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
    at atg.multisite.SiteSessionEventTriggerPipelineServlet.service(SiteSessionEventTriggerPipelineServlet.java:139)
    at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
    at atg.userprofiling.SessionEventTrigger.service(SessionEventTrigger.java:477)
    at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
    at atg.userprofiling.ProfilePropertyServlet.service(ProfilePropertyServlet.java:208)
    at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
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    at atg.userprofiling.sso.PassportServlet.service(PassportServlet.java:554)
    at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
    at atg.servlet.security.ThreadUserBinderServlet.service(ThreadUserBinderServlet.java:91)
    at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
    at atg.dtm.TransactionPipelineServlet.service(TransactionPipelineServlet.java:212)
    at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
    at atg.multisite.SiteContextPipelineServlet.service(SiteContextPipelineServlet.java:383)
    at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
    at atg.servlet.pipeline.HeadPipelineServlet.passRequest(HeadPipelineServlet.java:1174)
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    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
    at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)
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    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:235)
    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
    at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:190)
    at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:92)
    at org.jboss.web.tomcat.security.SecurityContextEstablishmentValve.process(SecurityContextEstablishmentValve.java:126)
    at org.jboss.web.tomcat.security.SecurityContextEstablishmentValve.invoke(SecurityContextEstablishmentValve.java:70)
    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
    at org.jboss.web.tomcat.service.jca.CachedConnectionValve.invoke(CachedConnectionValve.java:158)
    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
    at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:330)
    at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:829)
    at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:598)
    at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447)
    at java.lang.Thread.run(Thread.java:619)
    Caused by: java.sql.SQLException: ORA-02291: integrity constraint (SYN_PRD.SYS_C0039101) violated - parent key not found
    at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:112)
    at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:331)
    at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:288)
    at oracle.jdbc.driver.T4C8Oall.receive(T4C8Oall.java:745)
    at oracle.jdbc.driver.T4CPreparedStatement.doOall8(T4CPreparedStatement.java:216)
    at oracle.jdbc.driver.T4CPreparedStatement.executeForRows(T4CPreparedStatement.java:966)
    at oracle.jdbc.driver.OracleStatement.doExecuteWithTimeout(OracleStatement.java:1170)
    at oracle.jdbc.driver.OraclePreparedStatement.executeInternal(OraclePreparedStatement.java:3339)
    at oracle.jdbc.driver.OraclePreparedStatement.executeUpdate(OraclePreparedStatement.java:3423)
    at org.jboss.resource.adapter.jdbc.WrappedPreparedStatement.executeUpdate(WrappedPreparedStatement.java:365)
    at atg.adapter.gsa.SQLStatement.executeUpdate(SQLStatement.java:725)
    at atg.adapter.gsa.Table.insert(Table.java:1380)
    at atg.adapter.gsa.GSAItemDescriptor.addItem(GSAItemDescriptor.java:6739)
    ... 80 more
    Please help me in resolving this error
    Thanks in advance.
    Edited by: 993208 on Mar 12, 2013 10:07 PM

    All,
    Issue is fixed with the following steps.
    - Make sure the Shipping Method has enabled the the option "Web Enabled"
    - Login to EBS-Oracle and click on iStore Administrator responsibility
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    select '2', x.msite_information1
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    cady.

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