Error while creatBecause of error 513

Hi frds,
we are working with solman 4.0 SP10 and getting error "Because of error 513, no message was created in Support Desk System" we have seen note number 498984 and 614311 which are of upto basis release 620. Anybody have the solution on this,mentioned notes doesnt works. Also please let me know whether service desk is client specific or not .Can we have seprate support desk in 2 clients of solman .
Thanks in advance
chirag

Hi Chirag,
could you please check note no. 864195 dealing with this issue? I assume, the user from the RFC-destination from your satellite system to the Solution Manager system does not have the appropriate authorization in the Solution Manager system.
Check also the table BCOS_CUST, if it contains the right entry for OSS_MSG.
You can only have one Solution Manager support desk, it is not possible to have two of them parallelly.
Regards
Csaba

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