Error while creating Return order with reference to Complaint
Hi,
We are using Complaint Management in CRM Service. After creation of Complaint, we want to create Return Order that is going to replicate in R/3 .
We are able to create Return request in CRM as a follow up document. However we are not able to replicate the return order in R/3.
We have created Return Document type CRMR in R/3 with related Item Category REN assignment & corresponding number ranges assignment.
We facing problem, as this document is not getting replicated in R/3 & in Complaint, it shows message as "The document is being distributed at the moment, and therefore cannot be changed. The document will be ready for input once it has been distributed successfully.
In SMW01, it is showing as fully processed document. However in error segment it shows as error No upload into R/3" &"R/3 Adapter is called".
Could please suggest any configuration we have missed or additional configuration to be done?
Regards,
Arun
Hi Arun,
Have you check & maintained middleware setting for document transfer
(tcode R3AC1). Check object SALESDOCUMENT and try maintain transaction
type there. Don't forget to activate use tcode R3AS.
hope this helps.
Gun
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Net value issue while creating return order with reference to billing
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I created SO / DEL/ BILLING for qty 100 say net value-20000.When i created Return order with refrence to billing document,
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Thanks in advance.
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Edited by: raj_sapsd on Aug 20, 2010 9:18 AMsurelly problem in VTAF
F2 to RE
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I am getting following Error while creating return order(Complaint) in IC web client.
Error when processing your request
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Error code: ICF-IE-http -c: 330 -u: VORUSX -l: E -s: CRD -i: sapcrd_CRD_00 -w: 2 -d: 20080324 -t: 021723 -v: RABAX_STATE -e: RAISE_EXCEPTION
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Thanks,
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I notice there is a Z class being called.
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ALDear Friend
Welcome to SDN
Return order is itself a challenge to SAP standard settings
There are some scenarios
1. Return order qty should not be increasesd say Billed qty of material X is 20 units
While returning Material X should be a maximum of 20 units
If made 21 it should throw error T code OVAH message class V4 message no 299 convert from warning to error thro customization
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3 Your issue is same like case 1 but the material X is entered as second line item in the return order with some qty
This case system is not throwing even a warning
Yes correct
This is to be handled with userexit
Discuss the same with ABAPer
Check these threads on return issues which is of different scenario than of yours
Forum post in ERP - Sales and Distribution (SD) General: Order Qty.
Order Qty.
Forum post in ERP - Sales and Distribution (SD) General: Return order
Return order
Regards
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Error message while creating production order with KMAT material strategy25
Hi PP Gurus I am running variant configuration cycle...Strategy 25, Custermer Req KEK (KMAT Matrl)
Sales order & MRP Picked the components correctly as per the dependencies
written. So Planned order generated against sale order.
When I tried to convert planned order to Production order...I am getting the
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Error Message:
You cannot make an assignment to make-to-order stock Message no. CO684
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This is inconsistant.
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Order processing is cancelled.
The system resets the special stock indicator back to the original value.
Procedure Choose another order type.
I used order type with SD1 as settelement profile.
OVZG: default 046, settlement profile = SD1
OPJH: Settlement profile = SD1
Plz through some light on this if u have worked on Variant Configuration/MTO
settlements.
Question:
1) Is creation of production order with KMAT material supported by SAP?
2) If yes, why the above error occurs?
Waiting for Ur reply
With Best RegardsDear R.Brahmankar,
I have check on the note, but it is not relevant to ecc6. The current system default setting is :
Standrad setting for reqt class 046
Special Stock E
Acct Assgt Cat. M
Valuation M
Settlmt Profile SD1
However if I change the Acct Assgt Cat. from M to E. It resolve the problem. I would like to know is this the right solution?
Config in Acct Assgt M
Consumption Posting = E
Config in Acct Assgt E
Consumption Posting = ' '
In F1 key of Consumption Posting field it shown following:
To flag the sales order item as cost- and revenue-carrying, enter an "E" (settlement via sales order).
If you do not wish to flag the sales order item as cost- and revenue-carrying, do not enter anything.
Dependencies
If you are working with nonvaluated sales order stock, always flag the sales order item as cost- and revenue-carrying.
If you are working with valuated sales order stock:
In the case of complex make-to-order production, flag the sales order item as cost- and revenue-carrying
In the case of sales-order-related mass production, do not flag the sales order item as cost- and revenue-carrying
Should we change to E?
Regards,
Ong -
Return order with reference to the Billing Document
Hi All,
This is with reference to issue that when I create a Return order with reference to the Billing document
I had one line item in the billing document say xxx of quantity 4 I had done the setting in the
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If I enter in the first line item 8 insted of 4 system will throw a error but the issue is the same item xxx of qty 4 is entered in the second line item and system allows to save the return order how to stop this
Please give the valuable feedback.Dear Friend
Welcome to SDN
Return order is itself a challenge to SAP standard settings
There are some scenarios
1. Return order qty should not be increasesd say Billed qty of material X is 20 units
While returning Material X should be a maximum of 20 units
If made 21 it should throw error T code OVAH message class V4 message no 299 convert from warning to error thro customization
2.Return order should be created only once referencing billing doc
To control that T code SE91 message class V1 message no 499 convert from warning to error thro ABAP help
3 Your issue is same like case 1 but the material X is entered as second line item in the return order with some qty
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Yes correct
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Check these threads on return issues which is of different scenario than of yours
Forum post in ERP - Sales and Distribution (SD) General: Order Qty.
Order Qty.
Forum post in ERP - Sales and Distribution (SD) General: Return order
Return order
Regards
Raja
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