Error while creating template from win 8.1 VM

hello Experts,
I have a SCVMM 2012 R2 with Hyper-V host on Windows server 2008 R2 sp1 .
Next I have create a Windows 8.1 VM on Hyper-v Host machine then created a clone of this VM. It created successfully, but when i i tried to create a template from any of these windows 8.1 VM and its Clone VM. it have got failed with error as below:
Error (2916)
VMM is unable to complete the request. The connection to the agent host1.aaa.com was lost.
WinRM: URL: [http://host.aaa.com:5985], Verb: [ENUMERATE], Resource: [http://schemas.microsoft.com/wbem/wsman/1/wmi/root/microsoft/bits/BitsCompactServerUrlGroup], Filter: [select * from BitsCompactServerUrlGroup where UrlGroup="none"]
Unknown error (0x80338126)
Recommended Action
Ensure that the Windows Remote Management (WinRM) service and the VMM agent are installed and running and that a firewall is not blocking HTTP/HTTPS traffic. Ensure that VMM server is able to communicate with host.aaa.com over WinRM by successfully running
the following command:
winrm id –r:host.aaa.com
This problem can also be caused by a Windows Management Instrumentation (WMI) service crash. If the server is running Windows Server 2008 R2, ensure that KB 982293 (http://support.microsoft.com/kb/982293) is installed on it.
If the error persists, restart thost.aaa.com and then try the operation again. /nRefer to http://support.microsoft.com/kb/2742275 for more details.
I have removed the hyper-v then re-added host on scvmm ,Ensured that Windows Remote Management service is running.
I don't have idea exact reason for this....is there is compatibility issue win 8.1 ?

Hello Srinivasa,
The WWI folder in program files of C drive has definitely been played with. Try installing SAP GUI again on your machine.
Also, please check for WWI installation as follows
1.If you have done local installation, please try installing again by following steps mentioned below:
Open any Word document .docx
click on "office button"
click on "word options"
click on "advanced"
click on "file locations"
select "user templates"
click on "modify"
look in " C> program files>SAP> front end> SAP Gui-->wwi". click on "Ok"
2.If you have MS word 2003, go to tools> options>advanced..Then follow the above steps.
Hope this solves your problem.
Regards
Pavan

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