Error while deleting email from owa

Has anyone encountered the error "The action you tried to perform couldn't be completed because there's a configuration problem on the server. If the problem continues, contact your helpdesk. The entire error report is listed below:" while deleting
a mail from owa in Exchange 2010? It happens from all acounts.
It does not happen if I use the light version, only when I use the  normal version

Hi,
According your description, I understand that users cannot delete some messages in your Exchange environment. Please confirm whether users can't delete all messages in their mailboxes or some special messages like containing attachments. If
possible, please also provide your Exchange version. There is a known issue about users cannot delete some special message in Exchange 2010 SP2 RU6 or SP3:
http://support.microsoft.com/kb/2822208/en-us
If the issue happens to all messages, please run the following command to check your OWA settings:
Get-OWAVirtualDirectory | FL
Thanks,
Winnie Liang
TechNet Community Support

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