Error while Generating Clause/section/contract template

Hi,
When I try to generate clauses, sections or contract document template, at the time of uploading the .doc file, the system is throwing an error like, "There is a problem with contract generation web service. Please contact your system administrator." How do I solve this error? I am using SAP Sourcing 7.0
Thanks and Regards,
Manan Nagori

Hi
This is a common error that mainly happen when the call to contract gen service is not resolved. Plz check whether your contract gen web service link http://<hostname>:<port>/WordService/wordservice.asmx is up or not.
Also restart the contract gen server  and check once
Regards
Mudit Saini

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    When we execute Query in the Portal there is a 'Print version' button.
    When you select it, it opens up print dialog and click OK
    It is supposed to send 'pdf' stream to  Web browser client on end user but it is not able to generate the pdf .
    getting ' Error while generating pdf '
    I am working on BI 7.0 .
    The same is running fine in the Q Environment .But in Production we are getting this error .
    Thanks ,
    Rahul

    Hi,
    I think this is an ADS error. This is a reason why pdf's are not working. We had the same issue.
    You can check your installation:
    Usage of SAP NetWeaver BI Diagnostics & Support Desk Tool
    SAP Note Number: [937697|https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes/sdn_oss_bw_bex/~form/handler%7b5f4150503d3030323030363832353030303030303031393732265f4556454e543d444953504c4159265f4e4e554d3d393337363937%7d]
    Exceptions: Prerequisites for messages in the area BI Java
    SAP Note Number: [1224043 |https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes/sdn_oss_bw_bex/~form/handler%7b5f4150503d3030323030363832353030303030303031393732265f4556454e543d444953504c4159265f4e4e554d3d31323234303433%7d]
    Solution in our case was to update the SAPADS package to 7.00 17.1
    Regards
    Andreas

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