Error while installing - don't have access to directory?

Question

Ok my problems started about a week ago when I tried to start iTunes up, and about 20 or so messages popped up about Mobile Device not working... I honestly don't remember the exact message because I thought I fixed that problem by uninstalling that program. I don't have an iPhone or iTouch, I have a 3rd generation iPod Nano 8gb. So then my iTunes seemed to be working until this afternoon when I plugged in my iPod to charge and add music. It was like iTunes didn't recognize that I had plugged it in. So I'm thinking, this must be happening because I uninstalled that one program, now seems like a good time to upgrade to 8.0! So the install starts off normally and goes for a while, then I get an error message that says I don't have access to a directory called C:\Program Files\Common Files\Apple\Mobile Device Support\SyncServices\Clients\com.google.ContactSync\Contents\Resources\com.goog le.ContactSync.plist and I just don't have any idea what this is. I went ahead and completely uninstalled the older version of iTunes, restarted my computer, and tried again. Same problem. I've been google searching and finding other people are having similar problems, but people keep saying you have to be the administrator. I am the administrator of this computer, and I'm the only one who uses it. I also tried running the install as the administrator because I saw that suggestion on another forum. I'm at a loss here... I'm running my virus scan, and so far nothing has come up. Any suggestions besides I'm not the administrator...?
I still had the iTunes setup from the previous version I guess, so I was able to install whatever version that was. But eventually I am going to need to upgrade to 8.0!

Answer 1

Even being the computer administrator, you may not have FULL access to all directories. Vista may still only provide Read/Write access, which, sometimes, is not enough. So, try giving yourself FULL access to that directory, according to these steps:
http://www.mydigitallife.info/2007/05/25/how-to-take-ownership-and-grant-permiss ions-in-windows-vista/
If that doesn't solve it for you, you might want to try creating a new user account on your computer, and then seeing if you can download/install iTunes on that other user account. If successful, you can go back and delete that account, as installation on one account results in installation on all accounts.
1. Go to Control Panel > User Accounts
2. Click on "Manage Another Account"
3. Click on "Create new user"
4. Follow the prompts to create a new computer administrator
5. Restart the PC and log in to the new account
CG