Error while installing photoshop cs6 beta

i get an error during installation that displays the folowing error.
FATAL: Payload '{11C0657F-2BD4-4CBC-87F3-9455DC91886E} Recommended Common Fonts Installation x64 6.0.70.0' information not found in Media_db.
Any ideas on how to install?
Regards,
Nils

Hi Nils,
It seems you had installed beta build of any Adobe CS6 product (released in May2011-Sept2011) and now seeing failure with Exit code: 34.
We have release a Hot-fix to cater the issue, Please download the following file and Kindly follow the instructions in the Readme.pdf and then run the hotfix installer to resolve the problem.
https://sendnow.acrobat.com/?i=1yz539NrnH4Nno1CRyPk2Q
Thanks for your patience.
Regards,
Ashutosh

Similar Messages

  • Errors when installing Photoshop CS6

    Errors when installing Photoshop CS6

    I am having a similar issue trying to download PS via CC. 
    Mac OSX
    Here are the details from the installation error:
    Exit Code: 7
    Please see specific errors below for troubleshooting. For example,  ERROR: DS001 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 13 error(s)
    ----------- Payload: Camera Profiles Installer 7.0.0.0 {539AEF15-3A2B-4A31-A587-7E90F7D9C700} -----------
    ERROR: DS001: Failed to mount the disk image at /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeCameraRawProfile7.0All/AdobeCameraRawProfile7.0All.dmg. Please verify that the disk image is not corrupt.
    ----------- Payload: Adobe Player for Embedding 3.3 3.3.0.0 {2591B843-8028-4395-9DEE-03AF8D631539} -----------
    ERROR: DS001: Failed to mount the disk image at /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeAPE3.3-mul/AdobeAPE3.3-mul.dmg. Please verify that the disk image is not corrupt.
    ----------- Payload: PDF Settings CS5 10.0.0.0 {84901376-1C55-4BD3-AD2C-F9BDB4449DAC} -----------
    ERROR: DS001: Failed to mount the disk image at /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePDFSettings10-mul/AdobePDFSettings10-mul.dmg. Please verify that the disk image is not corrupt.
    ----------- Payload: Adobe SwitchBoard 2.0 2.0.0.0 {4FFA83C0-007A-4DB3-955C-B5EEE73BEDAF} -----------
    ERROR: DS001: Failed to mount the disk image at /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/SwitchBoard2.0All/SwitchBoard2.0All.dmg. Please verify that the disk image is not corrupt.
    ----------- Payload: AdobeCMaps CS6 4.0.0.0 {E8B1DAAA-0B6B-44E6-A2D3-8E418EA0EA85} -----------
    ERROR: DS001: Failed to mount the disk image at /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeCMaps4-mul/AdobeCMaps4-mul.dmg. Please verify that the disk image is not corrupt.
    ----------- Payload: Suite Shared Configuration CS6 3.0.0.0 {0256558F-A0FF-4FCF-99C2-96D2EE3201D9} -----------
    ERROR: DS001: Failed to mount the disk image at /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeSuiteSharedConfiguration3-mul/AdobeSuiteSharedConfiguration3-mul.dmg. Please verify that the disk image is not corrupt.
    ----------- Payload: Adobe Utilities CS6 4.0.0.0 {4F427880-01EA-4E0F-AAE2-9ADE97563A21} -----------
    ERROR: DS001: Failed to mount the disk image at /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeUtilities4.0-mul/AdobeUtilities4.0-mul.dmg. Please verify that the disk image is not corrupt.
    ----------- Payload: Adobe XMP Panels 4.0.0.0 {148542D8-49CA-482A-A334-1D54C5A9D53B} -----------
    ERROR: DS001: Failed to mount the disk image at /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeXMPPanelsAll/AdobeXMPPanelsAll.dmg. Please verify that the disk image is not corrupt.
    ----------- Payload: AdobePDFL CS6 10.9.0.0 {557F9FD3-EED8-43D7-AF29-0F19CA832728} -----------
    ERROR: DS001: Failed to mount the disk image at /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePDFL10.9-mul/AdobePDFL10.9-mul.dmg. Please verify that the disk image is not corrupt.
    ----------- Payload: AdobeTypeSupport CS6 11.0.0.0 {A0F72081-99FB-4FFA-AE1A-62B5A656CAC1} -----------
    ERROR: DS001: Failed to mount the disk image at /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeTypeSupport11-mul/AdobeTypeSupport11-mul.dmg. Please verify that the disk image is not corrupt.
    ----------- Payload: Photoshop Camera Raw 7 7.0.0.0 {CFC3110A-491C-4DBF-A97D-66C567600A2F} -----------
    ERROR: DS001: Failed to mount the disk image at /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeCameraRaw7.0All/AdobeCameraRaw7.0All.dmg. Please verify that the disk image is not corrupt.
    ----------- Payload: Adobe Photoshop CS6 Support 13.0.0.0 {1F955A4A-F365-4379-AEE2-B7C83E1AA883} -----------
    ERROR: DS001: Failed to mount the disk image at /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePhotoshop13-Support/AdobePhotoshop13-Support.dmg. Please verify that the disk image is not corrupt.
    ----------- Payload: Adobe Photoshop CS6 Driver 13.0.0.0 {74EB3499-8B95-4B5C-96EB-7B342F3FD0C6} -----------
    ERROR: DS001: Failed to mount the disk image at /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePhotoshop13-Driver/AdobePhotoshop13-Driver.dmg. Please verify that the disk image is not corrupt.

  • Summary Error while installing PS CS6 (Mac)

    Hello,
    I<ve been trying to install PS CS6 for a while and I keep getting the same Summary Error at the beginning (about 2% in the installation). I've tried the troubleshooting steps, it did not resolve the issue.,  Here's the error message:
    Exit Code: 34
    -------------------------------------- Summary --------------------------------------
    - 1 fatal error(s), 0 error(s), 0 warning(s)
    FATAL: Payload '{9FC6805B-9FD9-410A-A620-51D58644999D} Camera Profiles Installer_7.1_AdobeCameraRawProfile7.0All 6.0.98.0' information not found in Media_db.
    I've been trying to install Camera Raw Profile 7... it will not install!!!! PLEASE HELP!!!!
    Thanks for any assistance!

    Thanks for the tip.  I did google the issue and all that I found was this japanese website (http://www.1992s.com/?p=516&utm_source=twitterfeed&utm_medium=twitter) which contains a link to a file that apparently would correct the issue (http://forums.adobe.com/message/4285767#4285767), but the file is no longer available.

  • Installing Photoshop CS6 error?

    I got these error messages while installing photoshop CS6, and illustrator cs6 on my laptop.
    ERROR: DW050:  - Microsoft Visual C++ 2008 Redistributable Package (x64): Install failed
    ERROR: DW050:  - Microsoft Visual C++ 2008 Redistributable Package (x86): Install failed
    After I read about this error message, I was able to download (86) version from Microsoft's web, since it was installing it as a new, but failed to install (64) since it was trying to
    repair it, and failed.
    I have Windows 7 on my laptop.
    I was able to open programs, and I am not sure what the consequences are of these errors.
    Thank you.

    Thank you for the reply,
    "Exit Code 6 and Exit Code 7 indicate that the installation finished with errors. However, the exit codes themselves do not indicate the type of error that occurred. "
    but I do have type of error that occurred, and I did resolve one, but was not able to do fix the second., and I would like to get help for that:
    Microsoft Visual C++ 2008 Redistributable Package (x64):
    The  Installationalso  failed after I tried to download it from Microsoft's web.
    I hope we do understand each other.
    Thank you.

  • Improper Photoshop CS6 beta uninstall prevents Photoshop CS6 release version install

    I installed Photoshop CS6 beta on my Mac, OS 10.6.8. Once I purchased and went to install CS6, the installer informed me to uninstall the beta version of Photoshop, but didn't say how, or that there was a catch. I went and uninstalled Photoshop CS6 beta bny dragging it to the trash. OOPS! - now the release version won't install, and I can't find anyhting on the Adobe website other than private messages from Adobe employees to specific users with the same problem as to how to rectify the issue.
    Aside from venting my frustration at a situation I (and others have found ourselves in that could have been prevented by a little better planning and installer design, I'd really appreciate help in rectifying this state of affairs. It looks from other Forum posts like there is a tool or procedure that cvan be used to make the install work. Thanks in advance -
    Michael Bade

    Look for, download and run the CSClean Script from the Adobe site.
    http://www.adobe.com/support/contact/cscleanertool.html

  • I cant install Photoshop CS6 on my iMac

    Hey guys,
    I can´t install Photoshop CS6 Beta on my iMac (Snow Leopard 10.6.8, Design Premium CS5) and I get the following error message:
    "Inconsistency in the installer database."
    Image: http://yfrog.com/z/nwo70ekj
    (Error message in German)
    On my MacBook Pro (Snow Leopard 10.6.8, Design Premium CS5), I could install PS CS6 without problems.
    Cheers,
    Dennis
    EDIT:
    Exit Code: 15
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 0 error(s), 0 warning(s)
    Message was edited by: Dennis Kovarik

    Hi,
    We are tracking this issue at:
    http://forums.adobe.com/thread/978912?tstart=30
    Regards,
    Ashutosh

  • Removal of Photoshop CS6 Beta

    I installed Photoshop CS6 Beta and I just removed it using the uninstaller under Applications/Utility/Adobe Installers/Adobe Photoshop uninstaller alias. I had to find it myself as the information on the Web is wrong. Obviously I am on a Mac (Lion 10.7.4), but now that it has been removed, I still have an Adobe Photoshop 6 Beta folder in Applications that was not removed. Do I just delete the folder or do I need to do something else? 
    I did find the Adobe Creative Cleaner Tool but I also have Adobe Photoshop Elements 9 installed.  Can I use the uninstaller tool and not damage the Elements installation?  I just want to be sure before I jump.  I do have a full, bootable backup of my installation just in case something goes wrong.
    Thank you,
    Gerry

    The information here about uninstalling is correct.
    And you should have just used the uninstaller alias inside the Photoshop folder.
    The unistaller should not touch or affect Elements.
    The beta folder name is the same as the release version (and should not have beta in the name) -- so you can just install the final version without making any additional changes.

  • Dreamweaver CS4 having issues after installing PS CS6 Beta

    Hi All,
    I'm having issues with Dreamweaver CS4 after installing Photoshop CS6 Beta. I'm getting the follwing erros when trying to open any html file (see attached image).
    Once I click OK, the file will open, also now; any copy and paste commands will not work. Anyone else experiencing any problems with other apps after installing this beta version?
    Any help and feedback is much appreciated, thanks!

    Re :Re: Dreamweaver CS4 having issues after installing PS CS6 Beta
    Just a thought ...
    This may help!
    Uninstall the Beta Version of Photoshop CS6 now and then restart your computer and see if that works.
    Open the CS4 programs and see if that fixed the problem and it is all working as it should again.
    It is worth a try!
    All the best.

  • Photoshop CS6 Beta install failing on Windows 7 Ultimate (32-bit)

    I am using Windows 7 Ultimate (32-bit). I am unable to install the Photoshop CS6 beta version. When I launch the setup.exe file, the "Initializating Installer" dialogue box appears, however as soon as it finishes loading the dialogue box closes and nothing happens after that. If I try to relaunch the setup, it prompts me by saying that another setup is in progress. Could you please help me in this regards?

    Hi Pragya,
    I have done so several times as well. In fact, I just tried it a couple of minutes back, still the installed initializes and disappears like nothing happened. In the mean while I have restarted my machine a number of times.
    Can anyone help me with this issue, as i really wanna try the new CS6? Its really annoying.
    Thanks!

  • Is it necessary to remove the Photoshop CS6 Beta before installing the trial?

    I installed the CS6 Design and Web Premium trial while I wait for my ordered update disk to arrive.  I have the PS CS6 Beta installed and I note that the trial installation did not install CS6 Photoshop or CS6 Bridge.  ????????????

    In the future please remove beta software prior to installing released versions of the software.  Presently I would recommend you uninstall not only the Photoshop CS6 beta but also the Design and Web Premium trials as well.  Once the software has been removed, including the beta, you can then try the reinstall again.
    Hopefully it will be as simple as this but if not please feel free to respond to this thread with any additional difficulties which arise.

  • Error installing Photoshop CS6 (Design and Web Premium)

    A similar error occurs if I try to install all of CS6..  I've had Revo Uninstaller delete all the registry keys/leftover files and tried reinstalling..   I've tried installing MS Visual C++ 2010 independently of the install. No dice.  I have homework due tomorrow (of course) and my photoshop broke.. And will not install now..
    Exit Code: 7
    Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DW050 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 57 error(s), 0 warning(s)
    ----------- Payload: {9E0AF030-AC6B-11E0-8837-00215AEA26C9} Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.1 -----------
    ERROR: Failed to install Microsoft Visual C++ 2010 Redistributable Package (x86). Please try installing it by double clicking on the executable at "C:\Users\Jori\Desktop\Adobe CS6 Design and Web Premium\Adobe CS6\payloads\Microsoft VC 2010 Redist (x86)\vcredist_x86.exe", or download and install the latest Microsoft Visual C++ 2010 Redistributable Package (x86) from Microsoft website - www.microsoft.com
    ERROR: Updating driver data failed. Driver entry was notadded. ARP estimated size 36KB
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Adobe Bridge CS6 (64 Bit): Install failed
    ERROR: DW050:  - Dynamic Link Media Server: Install failed
    ERROR: DW050:  - Microsoft_VC90_CRT_x86: Install failed
    ERROR: DW050:  - Adobe XMP Panels: Install failed
    ERROR: DW050:  - AdobeColorCommonSetCMYK CS6: Install failed
    ERROR: DW050:  - Adobe Photoshop CS6 Support: Install failed
    ERROR: DW050:  - AdobePDFL x64 CS6: Install failed
    ERROR: DW050:  - AdobeColorJA CS6: Install failed
    ERROR: DW050:  - Adobe Photoshop CS6 English Language Pack_x64_AdobePhotoshop13-en_US_x64: Install failed
    ERROR: DW050:  - Adobe Hunspell Linguistics Plugin CS6 x64: Install failed
    ERROR: DW050:  - Adobe Photoshop CS6 English Language Pack_AdobePhotoshop13-en_US: Install failed
    ERROR: DW050:  - Required Common Fonts Installation: Install failed
    ERROR: DW050:  - Adobe Photoshop CS6 Core_x64: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Player for Embedding 3.3: Install failed
    ERROR: DW050:  - Adobe CSXS Infrastructure CS6: Install failed
    ERROR: DW050:  - CS6 Design and Web Premium: Install failed
    ERROR: DW050:  - AdobeColorPhotoshop CS6: Install failed
    ERROR: DW050:  - AdobeColorEU CS6: Install failed
    ERROR: DW050:  - Camera Profiles Installer: Install failed
    ERROR: DW050:  - AdobePDFL CS6: Install failed
    ERROR: DW050:  - Photoshop Camera Raw 7 (64 bit): Install failed
    ERROR: DW050:  - Required Common Fonts Installation x64: Install failed
    ERROR: DW050:  - Adobe Hunspell Linguistics Plugin CS6: Install failed
    ERROR: DW050:  - AdobeColorVideoProfilesCS CS6: Install failed
    ERROR: DW050:  - Adobe WinSoft Linguistics Plugin CS6 x64: Install failed
    ERROR: DW050:  - PDF Settings CS6: Install failed
    ERROR: DW050:  - Recommended Common Fonts Installation x64: Install failed
    ERROR: DW050:  - Adobe Extension Manager CS6: Install failed
    ERROR: DW050:  - Suite Shared Configuration CS6: Install failed
    ERROR: DW050:  - Adobe Photoshop CS6 Core: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Player for Embedding x64 3.3: Install failed
    ERROR: DW050:  - Microsoft_VC80_CRT_x86: Install failed
    ERROR: DW050:  - Adobe WinSoft Linguistics Plugin CS6: Install failed
    ERROR: DW050:  - Adobe Bridge CS6: Install failed
    ERROR: DW050:  - AdobeCMaps x64 CS6: Install failed
    ERROR: DW050:  - Microsoft Visual C++ 2005 Redistributable Package (x64): Install failed
    ERROR: DW050:  - Microsoft Visual C++ 2005 Redistributable Package (x86): Install failed
    ERROR: DW050:  - Microsoft Visual C++ 2008 Redistributable Package (x64): Install failed
    ERROR: DW050:  - Microsoft Visual C++ 2008 Redistributable Package (x86): Install failed

    Did you check the solutions mentioned in this doc?
    http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

  • I am trying to re-install Photoshop CS6. The files have downloaded but I get and error message that the Adobe Support Advisor is required to determine what the installation probIem is. I click on the link that says "get the Support Advisor here only to be

    I am trying to re-install Photoshop CS6. The files have downloaded but I get and error message that the Adobe Support Advisor is required to determine what the installation probIem is. I click on the link that says "get the Support Advisor here only to be told the Support Advisor no longer exists!! A blind loop. I need to have Photoshop CS6 installed...what do I do from here??

    The CC Cleaner Tool assumes the Akamai Download Manager is activated and it has not. It seems to be the missing file that triggers the error message. \in a previous re-install I was prompted to download & install the Akamai Download Manger, but not this time. Is there somewhere on the Adobe website that I can download it??

  • Error problem while installing Photoshop Elements 12

    I received the combo pack of Adobe Photoshop Elements 12 and Premiere Elements 12 this Christmas. I started to install the cd onto my computer and entered the serial number for Photoshop. Midway while installing Photoshop Elements 12, my computer froze. I cancelled the installation and restarted my computer. When I tried re-installing Photoshop, I keep getting error applying transforms. Please verify special transforms paths are valid.
    I tried Installing the Premiere Elements 12 and it installed fine. I just cannot get the Photoshop Elements part to work. What can do to rectify this? Thanks for any help!

    if you're using win 7, http://support.microsoft.com/mats/Program_Install_and_Uninstall

  • Hi installed Photoshop Cs6 on my Vista os and crashes gives following error DEP (Data Execution Prev

    Hi installed Photoshop Cs6 on my Vista os and is crashing the Photoshop and gives following error DEP (Data Execution Prevention) can someone help me..

    no I did not receave any errors during instalation. Yes I installed it before but occured same problem so I unstalled and made a new isntall.
    I found these in the end of the log hope these helps.
    Please search the above error/warning string(s) to find when the error occurred.
    These errors resulted in installer Exit Code mentioned below.
    [    4460] Fri Nov 02 19:54:12 2012  INFO
    Exit Code: 0 - No error.
    Please see specific errors and warnings for troubleshooting. For example, WARNING: DF029, DW024 ...
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    END - Installer Session
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

  • Error installing Photoshop CS6 on windows 7

    Hi. Edward here. I have a problem trying to install photoshop cs6. This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance. So i dont know what to do. help please

    I did it already. but im still getting the error. this is starting to get anoying. I need Photoshop cs6 for my work. isnt there another way to fix it? Please.
    Regards

Maybe you are looking for

  • CUCM 8.6.2 - SURL Buttons Issue related to Extension Mobility

    Hello Guys, we are running a CUCM 8.6.2.22900-2 with the extension mobility service. One the user device profiles we have applied several third application services via SURL buttons.  Actually I though it does not matter, what device type I choose du

  • Apple ID Switch-up Options?

    My wife & I have 2 seperate Apple ID's. I know we aren't able to combine those ID's, but is there any way of getting around it when it comes down to it? We have 2 computers & 3 devices between us.  We share the Music Library through home sharing (it'

  • Size of text field

    I have a text field on report layout. In a particular scenario i want to make its size 0 or height =0 so that the text below it shifted above. How can i do it and where should i write the code?

  • Windows xp dosen´t connect to mac

    Hi there, i just bought a mini mac and i want to share it with my two others PC. The problem is that i can see and work with the PC´s documents, but when i go to PC try to access the documents from the MAC i can´t. The PC see the mac computer, but wh

  • Distroted sound with laptop expresscard soundcard

    So I'm on a dell XPS 530m (about 2 years old) and I finally gave up on the internal sound (the buzz drove me crazy) and now I'm using a creative extreme audio notebook soundcard though my laptop's expresscard slot. Normally it runs just fine, sounds